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Your organization has numerous department heads (nursing, rehab, speech therapy, radiology, & etc

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Your organization has numerous department heads (nursing, rehab, speech therapy, radiology, & etc.). The department heads are only focused on their individual departments performance alone and the organization is suffering as a whole. These departments are not coordinating patient schedules to maximize treatment times for all departments, and not communicating between departments with efficiency. Some department heads are not advocates of other heads to make matters worse.

Group Project Overview General Having a balanced scorecard is vital to the success of a healthcare organization. A scorecard is an analytic indicator of process performance and allows decision-makers to find areas of improvement to target. It is truly a “scorecard” of organizational or departmental success. This activity will allow you to analyze an existing scorecard and find areas for improvement. An existing scorecard for your hypothetical organization is attached. Additionally, below are some of the scenarios that are playing out at your hypothetical organization. How you analyze and react to these scenarios will affect your future scorecard readings. Last words: healthcare is a forprofit business; your decisions should embrace this fact while remaining ethical and maintaining quality care. Potentially Problematic Scenarios Playing Out at Your Organization (to address in your analysis): • A group of 5 flamboyant physical therapists is well liked by patients and staff. However, the therapists like to have extensive conversations throughout the day and their productivity only averages 75% as a result. The company goal for physical therapist productivity is 90% treatment time in an effort to maximize the therapist’s billable hours (need seeing patients 90% of their minutes worked on a given day). The organization can only bill revenue for minutes while seeing patients... • Your healthcare organization is embracing an old proprietary computerized billing system. It is slow and not as functional as newer systems on the market. The new systems are more efficient and can save more time. Part of the increased efficiency with the new systems will replace 2 human billing positions. One of the human positions is a billing specialists that has been with the organization for 35 years. • Your organization has numerous department heads (nursing, rehab, speech therapy, radiology, & etc.). The department heads are only focused on their individual departments performance alone and the organization is suffering as a whole. These departments are not coordinating patient schedules to maximize treatment times for all departments, and not communicating between departments with efficiency. Some department heads are not advocates of other heads to make matters worse. Part 1. Problem Analysis PowerPoint (with audio narration) Create a PowerPoint, with audio narration on the slides, that identifies and analyzes the above problematic scenarios and explores process improvements to rectify these issues. Pretend you are presenting in a department head meeting at the hospital and you are first identifying process deficiencies, and next proposing relevant solutions (more efficient processes). Part 2. Healthcare Process Mapping Develop a map of a healthcare process(s) that are inefficient in the above example. Make sure that your process map has a start and end point, that all inputs and outputs are defined, and that all key process steps are included. Then, also include the process mapping improvement slides at the end of your part 1 PowerPoint slides (in the same file). Part 3. Project a New Scorecard (based off your process revisions/improvements) Make an electronic copy of the original scorecard file (Save As). Use the copied file as a scorecard projection. Basically, show the reader what parts of the scorecard will be positively affected by your recommended process improvements (project results 6 months from now and highlight your projections in another color). Format the excel file any way you want to best convey to the reader your new projections. Try to stay realistic in your projections. Change takes time... There will be some guestimation here. PowerPoint Presentation 8 Saved v Search File Home Insert Draw Design Transitions Animations Slide Show Review View Help Editing v X ? 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The raconiy biliare for minutes while w Pay-for-performance delivery model: Valus-based purchasing Provide financial incentives for efficiency standards Rewards doctors, hospitals, and other health care providers Reverse the fee-for-service incentive to provide more services 3 Problem Due to wait of the time on the work-related contations with the staff membersical therapists the productivity performance went down form go to the Band on the structure of the organisation can only biler for when 4 Pay for performance delivery medet for fi standards • wanders, and other Walth care providers • Reverse the free for certive to provide Your organization has numerous department heads (nursing, rehab, speech therapy, radiology, & etc.). The department heads are only focused on their individual departments performance alone and the organization is suffering as a whole. These departments are not coordinating patient schedules to maximize treatment times for all departments, and not communicating between departments with efficiency. Some department heads are not advocates of other heads to make matters worse. Your organization has numerous department heads (nursing, rehab, speech therapy, radiology, & etc.). The department heads are only focused on their individual departments performance alone and the organization is suffering as a whole. These departments are not coordinating patient schedules to maximize treatment times for all departments, and not communicating between departments with efficiency. Some department heads are not advocates of other heads to make matters worse. Your organization has numerous department heads (nursing, rehab, speech therapy, radiology, & etc.). The department heads are only focused on their individual departments performance alone and the organization is suffering as a whole. These departments are not coordinating patient schedules to maximize treatment times for all departments, and not communicating between departments with efficiency. Some department heads are not advocates of other heads to make matters worse. SOLUTION: TEAM-WORK Inside the organization, we see a challenge of cross-functional team building and coordination. We ought to hold an offsite where we can do some bonding activities so that these department executives can begin to bond with one another. We would also do analysis and provide them with a study outlining the details and how teamwork can increase the overall efficiency of the enterprise as well as the performance of their teams. This, in essence, would continue to increase sales and net income for the organisation, which can be used to enhance their departments and can even help to strengthen the organization's salary system. It will also boost consumer satisfaction and the overall organizational reputation, that will aid in the expansion of the company. * PROBLEM The Department head hasa tion with their rehab, speech therapie PROBLEM The Department head has a lock of efficient communication with their employees (nursing, rehab, speech therapy, radiology, & etc.) The lack of communication leading to more issues as maximize treatment times for all departments by improperly coordinating patient schedules. Due to unsolved problems all departments are experiencing a lack of patient flow. SCENARIOS Your organization has numerous department head speechenpyradiology & c.). The department suffering a whole. These depresents are not schedules to maximize treatment times for all depa communicating between departments with efficier heads are not advocating of other heads to make SCENARIOS Your organization has numerous department heads (nursing, rehab, speech therapy, radiology, & etc.). The department heads are only focused on their individual departments performance alone and the organization is suffering as a whole. These departments are not coordinating patient schedules to maximize treatment times for all departments, and not communicating between departments with efficiency. Some department heads are not advocating of other heads to make matters