Got questions? We have answers. Find everything you need to know about our process, pricing, and academic guarantees below. If you don't find what you are looking for, our support team is available 24/7.
1. Ordering & Getting Started
How do I get started?
To save you time, we do not require a mandatory login. Simply visit our Post Your Question page and fill in your task details. We will communicate via email for price quotes and payment steps. Your completed work is delivered directly to your email to ensure 100% anonymity.
How do I fill the "Post Your Question" form?
Fill in the fields you are sure about. For any technical details you don't know, you can simply enter a zero (0) and our experts will evaluate the requirements for you.
Who answers my question?
Your task is manually assigned to a subject matter specialist from our Academic Expert Team. Our management team selects the best-fit tutor based on your specific academic level and subject complexity.
2. Pricing & Payments
What are the prices for assignments?
Unlike platforms with fixed rates, we provide custom pricing based on task difficulty. You can view our approximated rates on the Prices page, but a final quote is provided after reviewing your specific instructions.
Is my payment secure?
Absolutely. PayPal processes all payments on our platform. We do not handle or store your credit card details manually, ensuring maximum financial security.
Can I get a discount if I am on a tight budget?
Yes. We believe quality help should be accessible. If you are facing financial difficulties, contact us and we will do our best to provide a specialized discount.
3. Quality & Performance
Do you guarantee grades?
While we cannot legally guarantee a specific mark, our statistics show that over 95% of our students receive grades above 90%. We focus on high-quality, researched content to ensure your success.
How many times can I request a revision?
We offer unlimited free revisions until you are 100% satisfied or your original instructions are met. Please note that changing the original instructions may incur additional costs.
What if I receive low marks?
We take great care in matching you with the right expert. However, if the quality is not as advertised, we offer a robust Refund Policy. All refunds are processed back to your original payment method (PayPal).
4. Privacy & Special Services
Is my personal information safe?
Yes. Your data is 100% private. We never post your information online or share it with third-party companies. Read our Privacy Policy for more details.
Do you help with online quizzes?
Yes, we do. Please submit the details via our order form, and we will schedule an appointment with an expert for your specific quiz time.
Can I refer other students?
Yes! Our referral program provides 10% additional discounts for both you and the student you refer. If you are interested in an income-based partnership, please contact us for details.
