Wynnewood Hs MANA 218 TRUE/FALSE QUESTIONS QUIZ 12 1)In the Problem with Vacations case study, a hospital interest was to lower levels of absenteeism

Wynnewood Hs

MANA 218

TRUE/FALSE QUESTIONS

QUIZ 12

1)In the Problem with Vacations case study, a hospital interest was to lower levels of absenteeism.

2.            In the Problem with Vacations case study, an employee interest was to be able to take vacations when they want.

3.            Interest-based problem solving is based on the recognition that the key to resolving an issue is is to avoid arguing over positions and understand the interests of the parties.

4.            In the prehearing stage of arbration the parties may continue to seek a settlement.

5.            Rights arbitration is also known as grievance arbitration.

6.            The arbitrator's role is to determine and carry out the mutual intent of the parties.

7.            A major function of arbitration is to modify the contract in light of changes since the contract was negotiated.

8.            In cases where the grievant has been wronged, arbitrators will grant relief, but not exceeding the relief desired.

9.            Arbitrations is an alternative to litigation and workplace conflict.

10.          In discipline cases the role of the arbitrator is ensure that the grievant comitted the offense and the punishment is appropriate.

11.          Arbitrators generally come from attorneys and law enforcement.

12.          In discipline and discharge cases the union presents its case first.

13.          Labor arbitration includes both interest and rights arbitration.

14.          Larger employers use the umpire system for selecting arbitrators.

15.          Unions and management usually share arbitration costs.

16.          In cases involving both a grievance and unfair labor practice, the NLRB defers to arbitration.

17.          The word "may" would be interpreted as permissive by an arbitrator.

18.          Because of the impact of discharge on the employee and his/her family, arbitrators look at discharge as capital punishment.

19.          The intent of the parties is a standard used by arbitrators in interpreting contract language.

20.          In the Holiday Pay case the arbitrator's decision was based on the standard that specific language prevails over general language.