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Rutgers University PSYCHOLOGY 01:830:123 Ch

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Rutgers University

PSYCHOLOGY 01:830:123

Ch.1 Sample Test

1)Which of the following is NOT considered to be a stakeholder?

 

2. What is the goal for mass customization?

 

3. The father of scientific management is

 

4. A large percentage of the revenue of most firms is spent on which function?

 

5. Which of these is NOT one of the basic functions of the management process?

 

6. The person who believed that management must do more to improve the work environment and processes so that quality can be improved was

 

7. A global network of organizations and activities that supply a firm with goods and services is referred to as

 

8. Chuck Sox makes wooden boxes in which to ship motorcycles. Chuck and his three employees invest a total of 40 hours per day making the 400 boxes.

 

1. Their productivity =

 

Chuck and his employees have discussed redesigning the process to improve efficiency. Suppose they can increase the rate to 600 boxes per day.

 

2. Their new productivity =  
3. The unit increase in productivity is

 

4. The percentage increase in productivity is