Homework answers / question archive / Answer the following question based on a case study given overleaf Give your views on implementation of knowledge management based on five distinct stages of knowledge management: Stage 1: Advocate and learn Stage 2: Develop strategy Stage 3: Design and launch KM initiatives Stage 4: Expand and support initiatives Stage 5: Institutionalize knowledge management Case study: A leading bank of Australia

Answer the following question based on a case study given overleaf Give your views on implementation of knowledge management based on five distinct stages of knowledge management: Stage 1: Advocate and learn Stage 2: Develop strategy Stage 3: Design and launch KM initiatives Stage 4: Expand and support initiatives Stage 5: Institutionalize knowledge management Case study: A leading bank of Australia

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Answer the following question based on a case study given overleaf Give your views on implementation of knowledge management based on five distinct stages of knowledge management: Stage 1: Advocate and learn Stage 2: Develop strategy Stage 3: Design and launch KM initiatives Stage 4: Expand and support initiatives Stage 5: Institutionalize knowledge management Case study: A leading bank of Australia. You have been appointed as a Chief Knowledge Officer in one of the leading banks of Australia to accomplish the project which is to develop a knowledge base guide for the customer service staff to provide better services to the customers of the bank. Your task would be to implement Knowledge Management system for the bank which can be helpful in providing better services to the customers of the bank and that too in a very efficient manner. Marking Guide: Give your views on implementation of knowledge management based on following stages of Implementation of Knowledge Management: Unacceptable Stage 1 Acceptable Does not adequately convey Advocacy, identify the members of the KM team, learn from the experience of the other organizations, advocates of knowledge management and getting wider support to the KM initiative. Also, not adequately mentioned about identification and ownership of proposed pilot projects. Does convey but not in detail about advocacy, identify the members of the KM team, learn from the experience of the other organizations, advocates of knowledge management and getting wider support to the KM initiative. Also, convey but not in detail about identification and ownership of proposed pilot projects. Good Excellent Does clearly convey Advocacy, identify the members of the KM team, learn from the experience of the other organizations, advocates of knowledge management and getting wider support to the KM initiative. Also, clearly mentioned about identification and ownership of proposed pilot projects. Strongly convey Advocacy, identify the members of the KM team, learn from the experience of the other organizations, advocates of knowledge management and getting wider support to the KM initiative. Also, strongly mentioned about identification and ownership of proposed pilots projects. Stage 2 Little evidence material is logically organized into topic, subtopics or related to topic. Many transitions are unclear or nonexistent. Most material clearly related to task force for the implementation of the pilots, selection of pilots, resources for pilots, etc. All material clearly related to task force for the implementation of the pilots, selection of pilots, resources for pilots, etc. Little evidence material supporting budget to fund the pilot projects, methodologies develop for pilot projects and discussion about lesson learned at regular meetings. Most material supporting budget to fund the pilot projects, All material supporting budget to fund the pilot projects, methodologies develop for pilot projects and discussion about lesson learned at regular meetings. methodologies develop for pilot projects and discussion about lesson learned at regular meetings. Somewhat summarize evidence with respect to pilot projects. Discuss somewhat about the of expansion strategy, resources, budget, support and manage KM growth. Most material clearly related to embed KM in the business model, realigned the organization structure and budget and monitor and evaluate health of the KM system, etc. Clearly summarize evidence with respect to pilot projects. Discuss about the of expansion strategy, resources, budget, support and manage KM growth. All material clearly related to embed KM in the business model, realigned the organization structure and budget and monitor and evaluate health of the KM system, etc. Stage 3 Stage 4 Stage 5 Does not summarize evidence with respect to pilot projects. Does not discuss about the of expansion strategy, resources, budget, support and manage KM growth. Little evidence material is logically organized into topic, subtopics or related to topic. Many transitions are unclear or nonexistent. All material clearly related to task force for the implementation of the pilots, selection of pilots, resources for pilots, etc. Strong transitions linking subtopics, and main topic. All material strongly supporting budget to fund the pilot projects, methodologies develop for pilot projects and discussion about lesson learned at regular meetings. Strongly summarize evidence with respect to pilot projects. Detail discussion about the of expansion strategy, resources, budget, support and manage KM growth. All material clearly related to embed KM in the business model, realigned the organization structure and budget and monitor and evaluate health of the KM system, etc. Strong transitions linking subtopics, and main topic.