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Homework answers / question archive / Term paper:  Term project is an important exercise of this course to use the scientific method of inquiry in learning management and leadership

Term paper:  Term project is an important exercise of this course to use the scientific method of inquiry in learning management and leadership

Management

Term paper:  Term project is an important exercise of this course to use the scientific method of inquiry in learning management and leadership. If you are not really clear about elements of a scientific research and its process, please go back to your earlier readings by Samuel Bacharach, Kerlinger, Ghiselli, and even the textbook authors (i.e., Konopaske, Matteson, and Ivancevich): it includes variables/ constructs, their relationship /theory, and explaining /predicting one from another variable. You need to establish a theory built on the previous knowledge/ literature, your prior experiences, or well-constructed logics. Then, empirical testing needs to be done with carefully developed measures, data collection using the measures, and analyses of the collected data.

 

Because time and training allowed for this short one semester course are not sufficient enough to make you a rigorous scientist, you are just expected to develop a simple comparative theory between two cases on one of the five topics (use a comparison table); and to show your observations or experiences (i.e., through interviews and/or personal experiences and anecdotes) in comparing the two cases, more like a case study.

 

Suppose you want to study culture and management, comparing the US and a Latin American country (e.g., Mexico, or Brazil). Your first exercise is to develop a theoretical frame.

 

Use two column comparison of the US. and Mexico (for instance) along with several key variables (rows) such as social activities, values, management practices, etc. Based on the literature /published knowledge, fill in the two column cells with your theoretical claims. Use this completed theoretical claims (it is practically a theory) as your guide to collect anecdotes /stories/ experiences/ observations through interviews with someone from the country. Then, offer your summary empirical observations in another table (just like your theory table) to approve or disapprove your initial theory.

 

Term project topics and suggested research questions.

 

  1. Culture and management practice: What are cultural differences between the U.S. and a country of your choice? What are different management practices presumably rooted in the cultural differences?
  2. Personality and Career: Does personality a good predictor of career choice and success in the chosen career?
  3. Job design and motivation. Do different jobs motivate employees differently?

 

  1. Leadership Styles and Presidents. What are leadership styles and qualities that are perceived to be effective and how would you use them in evaluating success of business executives or presidents?
  2. Effective communication. What is the purpose of communication? How would you communicate to achieve your purpose effectively?

 

  • For the format and style of your report, please follow the APA (American Psychological Association) writing guide: a 2-page summary of the APA guide is attached at the course syllabus as well as at the bottom of this guide.
 

 

TermP-Template

Term Paper

MGT XXX

Fall 2021

 

 

Personality and Career Success: A Comparative Study of Two Cases

By Jane Doe, JaneDoe@ccsu.edu

 

ABSTRACT

For the final report, you need an abstract on the cover page underneath the title and the author’s name. Abstract summarizes the entire paper in one paragraph (200-300 words). Start a new page for the introduction. 

 

 

 

INTRODUCTION

Introduction should start on top of a new page, following the abstract. It introduces your research topical issue and discusses why this issue is important and what your motivation is to tackle this issue for your research. You also present your research questions and provide summaries of the key literature (your reading of published articles) related to your research issue.

 

TWO THERETICAL FOUNDATIONS

            One of the most frequently asked questions by students is: how many pages a report should be. I have no particular page limit, upper or lower, and I can only tell you that what you present as your theory /claim and how you document it matter, not the volume of your report. However, student reports in the past semesters range from eight to twenty pages: the class median falls in somewhere between 12 and 14 pages.

            Once you complete your critical thinking exercise and develop a nice theoretical table, summarizing your claims on the topic comparing two different and potentially contrasting cases or events (Use Table 1 as your template or guide), your next task is to use this table as your guide to collect and take notes of your observations and/or past experiences as empirical data. Then, use your notes to illustrate and summarize your empirical observations using another blank table. Using your good summaries of your research topic on nicely outlined tables, you just write narratives on the items in the tables.

 

 

Table 1. Theoretical Foundation of Personality and Career Choice/ Success

 

Person A

Person B

Personality traits

 (in conceptual terms)

 

 

 

Behaviors and activities

 

 

 

Career Choice

 

 

 

Career Success

 

 

 

Satisfaction in the career and life

 

 

 

Note: the elements in Column and Row, of course, should change to your chosen topic. For instance, for the topic of cross-cultural comparison, you might want to have ‘values and beliefs, social behaviors and activities, organizational behaviors and activities, management of employee behaviors, and /or performance etc.

 

TWO CASES IN POINT

 

 

Table 2. Summary of Empirical Observations

 

Person A

Person B

Personality traits

(in empirically observed description/ narratives)

 

 

 

Behaviors and activities

 

 

 

Career Choice

 

 

 

Career Success

 

 

 

Satisfaction in the career and life

 

 

 

 

DISCUSSION AND CONCLUSION

 

REFERENCES (Sample)

 

Amanchukwu, Rose Ngozi, Stanley, Gloria Jones, & Ololube, Nwachukwu Prince, (2015). A Review of Leadership Theories, Principles and Styles and Their Relevance to Educational Management. Management, 5(1), pp 6-14, DOI: 10.5923/j.mm.20150501.02.

 

Baker, Kathryn A. (2007). Chapter 13. Organizational Communication of Management Benchmark Study. Pp 1-15, Sighted on 10-13-2021 at http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.448.8283&rep=rep1&type=pdf.

 

Nekane Basabe, Nekane (2005). Cultural dimensions and social behavior correlates: Individualism Collectivism and Power Distance. International Review of Social Psychology, 18(1), pp 189-225.

 

Siengthai, Sununta and Pila-Ngarm, Patarakhuan (2015). The interaction effect of job redesign and job satisfaction on employee performance, Evidence-Based Human Resource Management, 4(2), pp 162-180.

 

Vasilescu, Maria (2019). Leadership Styles and Theories in an Effective Management Activity. Annals of the Constantin Brâncu?i University of Târgu Jiu, Economy Series, Issue 4,  Academia Brancusi Publisher, ISSN 2344 – 3685, pp 47-52.

 

Vollrath, Margarete and Torgersen, Svenn, (2000). Personality Types and Coping. Personality and Individual Differences 29, Pergamon Pub, pp 367-378.

 

 

 

 

Term project report writing and assessment rubric

 

  1. Topical Choice: Choose a topic from the suggested list in the syllabus. If you choose your own topic, make sure to submit your plan of study with articulated purpose of the study and the research question.

 

  1. Meaningful Title: Make sure to include key variables or constructs in the title and craft it in 8-12 words. Place the title centered at the top of the first page.

 

  1. Theoretical Framework: Develop a two-column comparison table as your theoretical frame (suggestion) of the study. We have been discussing about this ‘comparison’ of a key variable/construct in class: please refer to the summary presentation pad posted in the blackboard. The contents in the comparison table are expected to be rather abstract and conceptual and to be logically related or contrasted, so that they become theoretical foundation of your study.

 

  1. Empirical Observation. Use the theoretical framework (Item 3) as your guide to conduct interviews and /or observations of two target cases and collect descriptive narratives and stories. You will construct another summary table of observations which match the theoretical framework.

 

  1. References. Search for the related materials (start with the textbooks) and use them as your guide in developing a theoretical framework. Make sure to list them by the APA (American Psychological Association) publication style. Your syllabus has a two page summary of the APA writing style.

 

 

 

 

Term Paper Assessment Rubric

Assessment Item

You earned

Max

 

  1. Writing style and format: In order to earn the max points, you need solid adherence of the following areas:

 

1) presentation of title page with a meaningful title and a solid abstract (on Page 1);

2) free of grammatical errors, natural flow of ideas from section to section, and appropriate meaningful section heads, 

3) Proper citations in the text and APA style references (Last Page); and

4) other APA style formats like indentations, double space, etc. APA format and style guide summary is attached at the end of the course syllabus.

 

 

 

5

 

  1. Theoretical Claims (based on Literature review): In order to earn the max points, you need to present (1) solid critical review of five or more published journal articles, either scholarly or practitioners/popular, upon which you build your ‘theoretical’ claim(s).  (2) Relevance of the materials and (3) your link of them to your research question(s). Presented in a table and narratives.

 

 

 

 

9

 

  1. Illustration of empirical observation: To earn max points, you need to present solid illustrations of your empirical observations that address your research question(s). Empirical observations include interviews or persona observations in the field. Summarized in a table and elaborated in narratives.

 

 

 

9

 

  1. Timely completion: Any submission later than the syllabus-noted due date and time will earn less than maximum points. Submission of one week after the initial due date will earn 0 points; and submission in between will earn prorated. In an unexpected emergency situation, un-timely completion will apply to the date and time of the emergency depending on the nature of emergency at discretion of the instructor.

 

 

 

2

Assessment Total

 

 

25

 

 

 

 

For the format and style of your report, please follow the APA (American Psychological Association) writing guide: a 2-page summary of the APA guide is attached next 2 pages.

 

 

 

Ten Common APA Style Guide

 

1. Font: Use a 12-point serif font, such asTimes Roman (preferred), Palatino, etc. ..

 

2. Spacing: Double-space all copy, except the reference list and block quotes.

 

3. Margins and page numbers: All margins should be 1" from the edge of the paper. Page numbers go in the upper right corner, . . . 

 

4. Italics: Use italics for serif fonts, except for Courier type. APA does not allow bold type except in tables and figures.

 

5. Punctuation: The APA nuance most commonly missed by students is that in a series of three or more nouns or noun phrases, you must insert a comma before the word and or or, as in the following examples:  bacon, lettuce, and tomato; Tom, Dick, or Harry; eating lunch, going to the gym, and then going home. Use a semicolon to combine two independent clauses or to separate elements of a list that contain a comma, as in the past example.  Add an apostrophe + s for possessives of names: Smith’s; Jones’s. Most prefixes are not hyphenated: semistructured, nondenominational, multimedia, antisocial.

 

6. Capitalization: Job titles are not capitalized unless immediately preceding a person’s name: the superintendent, but Superintendent Williams; the president of the school board; President Agnew. Use a lowercase letter after a colon unless introducing a complete sentence.

 

7. Lists (Seriation): Within a paragraph, list items using (a), (b), (c), and so on. In a vertical list, use numbers and periods, as in these examples: The teachers identified three challenges: (a) teaching hungry children, (b) making do with outdated books, and (c) organizational bureaucracy. . .

 

8. Numbers (APA 3.42-3.45) and percentages. The rules for numbers are tricky and should be studied. In general, numbers 10 and higher appear as numerals; nine and lower are written out. There are exceptions: elements of time, distance, ratios, and percentages always appear as numerals, unless at the start of a sentence.

 

9. Use respectful language. Chapter 2 in the APA manual presents important information on language use with respect to gender, race, disabilities, and so forth. Avoid the generic pronouns he and she, or he/she, when possible, by using they: Wrong: When a teacher has a bad day, she feels like screaming. Better: When teachers have a bad day, they feel like screaming.

10. Tables and figures. Sections 3.62-3.86 are critical to your accurate and persuasive portrayal of data.

Quick Guide to Citing Sources in APA Style

 

While the APA manual may look overwhelming to you when you first start using it, . . .

 

Formatting In-text Citations

 

These basic rules relate to in-text citations. 

 

1.    Use the author/date system. Be careful with your punctuation. Gould’s (1995) analysis was later challenged by others (Duncan, 1997; Evans, 1998). 

 

2.    Do not plagiarize. Just changing a couple of words or rearranging a sentence isn’t paraphrasing. For direct quotes, you must identify the page number of the original source. For paraphrases, you are strongly encouraged to do so.

 

Original of Latham (1998): Luxury boxes and other amenities aimed at affluent fans are one way to attract new revenue to a stadium, but the public dollars that fund them benefit only the privileged classes, not the common good.

 

Plagiarism:  Luxury boxes and other amenities aimed at rich fans are a way to get new revenue at a stadium. However, the public monies that fund them benefit only the wealthy--and not the common good (Latham, 1998).

 

Paraphrased: Latham (1998) observed that spending public dollars on comforts enjoyed solely by wealthy fans is not in the overall public interest (p. 432).

 

3.            When directly quoting a source of 40 or more consecutive words, format the quote in block form. The final punctuation comes before the parenthetical element. (APA 3.34)

 

If this were a direct quote, I’d indent about five spaces on the left.  It’s 43 words, which is why it is formatted in block form. The final period is placed before the parenthetical element, not after it as in the Latham examples. (Rachmaninoff, 1936, p. 3)

 

4.            List authors in groups of different sources in alphabetical order by first listed author’s surname. Separate groups with semicolons. (e.g., Hart, 1998; Iksic & Holmes, 1995; Melnick, Ek, & Fazio, 1996).  (APA 3.99)

 

5.            "Et al." should not be used the first time a work is cited unless that work has six or more authors. For works with fewer than six authors, list all authors in the first citation, then use the surname of the first author and "et al." and the year in subsequent references. Be careful with the punctuation. Usually there’s no comma between the author and et al. As noted earlier, Melnick et al. (1996) suggested that. . . .

 

6.            With two or more authors in a parenthetical citation, use "&" rather than "and" before the last author. Stein and Hernandez (1995) but other authors (Gomez & O’Hara, 1995). . . .

 

Formatting the Reference List

 

1.            An entire book.

 

Melnick, A., Ek, S. A., & Fazio, M. J. (1996). Finishing high school without trying. Erie, PA: Peach Steet Press.

2.            A chapter in an edited book.

 

Pogoff, S. (1998). Hair and nails to match. In L. Rubenstein & A. Perl (Eds.), Preteen survival guide (pp. 48-56). New York: Gordon Books.

 

3.            A journal article.

 

Latham, M. (1998). The future of stadiums is not the past. Sports Economics, 17, 431-468.

 

Note in that the title of the article is written in sentence case, and no quotation marks are used,  nor does pp. appear before the page numbers.

 

4.            A magazine article, no author.

 

Enough scandals for one day. (1998, May 19). Newsweek, 46. 

 

When the author is not provided, indicate the title of the author in the first spot. In the in-text citation, the article title is shortened, in quotation marks, to lead the reader to the right spot in the references. (“Enough Scandals,” 1998).

 

5.            Article from ERIC.

 

Thomas, M., & Donahue, P. (1995). Reexamining the effects of TV on the elderly. Minneapolis, MN: Center for the Study of the Visual Media. (ERIC Document Reproduction Service No. ED 543 980)

 

6.           The DSM-IV.

American Psychiatric Association. (2000). Diagnostic and statistical manual of mental disorders (rev. 4th ed.). Washington, DC: Author

 

7.           One author, two publications in the same year.

 

Whittemore, A. (1994a). Finding a path toward recovery. Journal of Zen Studies, 15, 314-345.

 

Whittemore, A. (1994b). Loss of hair and the effect on the aging white male. Coping Today, 13, 25-29. 

 

In text, note the first publication by citing it as (Whittemore, 1994a), the second as (Whittemore, 1994b).

 

8.           Personal communication.

 

Per APA, references to personal communication, such as letters, memos, email messages, or phone interviews, show up only in-text and not in the reference list.

 

The drop in crime among youth may actually increase the need for mental health services in Aitkin County (M. Lemieux, personal communication, February 1, 1999).

Citing Web-Based Articles

 

Citing documents. To cite a specific document on the Web, start by following the format of other documents as noted in the APA manual. Below are two common examples. The first is an online version of a print article. The second is from a Web site.

 

Lippold, L., & Johnson, B. (2000). Religious intolerance among those of the same faith [Electronic version].  Issues in Atheism, 5, 146-157.

 

The in-text citation would simply refer to Lippold and Johnson (2000). 

 

Sainio, D. (2001).  Writings from the Chairman’s Little Red Book of Fishing.  Retrieved August 25, 2001, from  http://www.rsi.edu/ journals/sainio.html

 

Citing page numbers. Per APA 3.101, “For electronic sources that do not provide page numbers, use the paragraph number, if available, preceded by the ¶ symbol or the abbreviation para.” APA also recommends that if neither the paragraph nor page number are printed, try to find a section heading and write the section number / page number together, like this, from the last example: (Sainio, 2001, Carp section, ¶ 4).

 

Refer to www.apastyle.org for examples of other online references.  by the Purdue University Online Writing Lab

 

 

 

 

Management of Employee Behaviors

 

The Evolution of Management (management of employee behaviors)

  • Scientific Management
  • Administrative management

                                                                                               

Why Study Organizational Behavior? How to study OB?

  • The way of Thinking (Theory development and testing)
  • Science as a way of learning/knowing
  • Humane perspective (Productivity via human resources)
  • Systems perspective
  • Interdisciplinary

 

Management and Managers

  • Management Function
  • Manager’s Role (Mintzberg): Decisional role, Interpersonal role, Informational role

 

References:

 

Bacharach, Samuel B., 1989. Organizational Theories: Some Criteria for Evaluation. Academy of Management Review, Vol. 14, No. 4, 496-515.

 

Ghiselli, Edwin; Campbell, John; & Zedeck, Sheldon, 1981, Describing Individual Differences: in Measurement Theory for the Behavioral Sciences, 1982, pp 9-11.

 

Kerlinger, Fred, N., Foundations of Behavioral Research, Fourth Edition, 2000. The Dryden Press.

 

Konopaske, Ivancevich, and Matteson, Textbook: Appendix Quantitative and Qualitative Research Techniques for studying organizational behavior and management practice, in Organizational Behavior and Management, pp 503-511.

 

Lee, Howard, 2007. Essentials of Behavioral Science Research: Chapter 1 Science and Scientific Approach, published and distributed by www.lulu.com, Morrisville, NC.

 

Mintzberg, Henry, 1972, The Nature of Managerial Work. A brief summary of this work is on:

 

Mintzberg, Henry, 1971, Managerial Work: Analysis from Observation. Management Science, Vol 18, No 2, October, pp. 99-110. Available at: http: //citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.464.3181&rep=rep1&type=pdf

 

 

 

 

 

 

 

Topic 1 Science of management

 

Art, Religion, Science, and business management (Henry Mintzberg, 1973)

Science and Scientific methods of inquiry:

    • Science as a way of knowing/ learning
    • Alternatively: history, experience (Konopaske et al, 11th ed., p 503), and (authority)
    • Purpose of science (knowing and explaining, Kerlinger, 1966, p 9, ‘… aim of science.. explanation, understanding, prediction, and control. . .”
    • What to know (identifying a phenomenon, construct, variable, defining/ measuring),  Ghiselli, 1981.
    • How does it /a phenomenon affect /relate to another phenomenon? So that, it explains and predicts . . .
    • Developing a theory and testing it empirically,
    • Use it /theory to explain, predict, and control another (for management purpose)
    • Designs: Experiment (control/ causality), field survey (natural setting /multiple variables), case study (in-depth close observations), and other designs

 

Topic 2. Culture and management

 

  • Cultural contexts of business management: functions of culture and globalization vs localization (e.g., Americanization)
  • Cross-national culture (e.g., Hofstede: Individualism-collectivism, masculinity-femininity, power distance, avoidance learning)
  • Corporate/ organizational culture (Edgar Schein: artifacts, values & beliefs, assumptions)
  • Cultural diversity and management (workforce homogeneity heterogeneity)

 

Topic 3. Individual differences and management

 

  • Abilities and skills (e.g., Howard Gardner’s 8 different intelligence (1988), skills and knowledge)
  • Beliefs, values, and attitudes (e.g., Rokeach’s instrumental vs terminal values; cognitive dissonance
  • Emotions and Mood (EQ, Emotional labor
  • Personality (Big 5 personality, Meyers-Briggs 16 personality types
  • Demographics

 

Topic 4. Perception and Management

 

Perceptual process and its management

  • Work environment stimuli- observation (sight, hearing, taste, smell, feel)- selection (intensity, size, impatience)- translation (into meaning: stereotyping, self-concept, emotion)- response (needs, attitudes, feelings, motivations) (p 83)

 

Influences on selective perception: external influences and internal /personal factors

 

Perceptual grouping: errors and biases and their management/ corrections

  • Law of nearness, similarity, closure, figure and ground
  • Schema as a framework: Person-based, role-based, self-based, events-based
  • Stereotyping; Selective and Divided attention; Halo effect; Similar-to-me Errors
  • Causes of errors: Situational factors; Needs and desires; Others (e.g., demographics

 

Attribution theory: causes of an event /performance, internal attribution versus external

  • Distinctiveness (same in other situations), consistency (same at other times), consensus (other people behave in the same say).

 

Impression management: Effective job interviews

  • Attempts to influence the perceptions of others on you..

 

Applying perceptions in management:

 

 

Topic 5. Motivation theories and practices

 

  • Motivation: its concept as compared to attraction and retention
  • Origin of human behaviors: externally controlled (conditioned) versus internally driven by Needs and desires
  • Reinforcement theory: behaviors controlled by external conditions
    • Thorndike’s law of effect: positively rewarded behaviors. . .
    • types of rewards (e.g., positive, negative, punishment, and avoidance learning)
    • Reinforcement schedule: variable vs fixed and fixed interval vs frequencies
  • Need theories: behaviors internally driven by needs
    • Maslow: a hierarchy of 5 needs (physiological need – self-actualization: Satisfaction-progression
    • Alderfer (ERG: Existence, relationship need, growth need: Satisfaction-progression and dissatisfaction-regression
    • Herzberg (Two factors, hygiene factors and motivators
    • McClelland (Acquired needs: nAch, nAff, nPow
  • Process Theory
    • Equity theory (Inequity motivates to restore equity)
    • Goal setting theory (specific and difficult goals motivate):
    • Expectancy theory (Motivation = V * I * E) where, E=B(E-P), I=B(P-R)

 

Topic 6. Job Design and Motivation

 

  • Job design and quality of work life
    • Scientific management (F. Taylor) and job simplification
    • Human relations movement and job redesign
    • Job rotation and job enlargement
    • Alternative work arrangement: self-managed workgroup, flexible workhours, compressed workweek, telecommuting (work-from-home), temporary or permanent part-time work, and job sharing
  • Job enrichment (Oldham & Hackman, 1980).
    • 5 job characteristics: skill variety, task identity, task significance, autonomy, and feedback
    • Psychological effects: Experienced meaningfulness of work; Experienced responsibility for outcomes of work; Knowledge of the actual results of work activities
    • Personal and Organizational Outcome: High quality work performance; Elevated sense of empowerment/motivation (MPS: Motivational Potential Score); Increased job satisfaction

 

Topic 7. Group Structure and Process

 

Exhibit 10.2: A Model of Group Formation and Development (Page 250)

 

 

Types of Groups

 

 

Formal

 

  • Command
  • Task
  • Team

 

Informal

 

  • Interest
  • Friendship

 

 

 

 

 

 

 

 

 

 

à

 

Reasons for Group Formation

 

Security need satisfaction

 

Social need satisfaction

 

Esteem need sat

Proximity and attraction

 

Group goal

 

Economic reasons

 

 

 

 

 

 

 

 

à

 

States of Group Development

 

Forming

 

Storming

 

Norming

 

Performing

 

Adjourning

 

 

 

 

 

 

 

à

 

Group Characteristics

 

 

Composition

 

Status hierarchy

 

Roles

 

Norms

 

Leadership

 

Cohesiveness

 

 

 

 

 

 

 

 

à

 

End Results

 

 

 

Performance

 

Satisfaction

 

Development

 

  • Groupthink (Irving Janis, 1982):  pre-existing conditions of the ineffective or quite disastrous group decision making, symptoms of the groupthink, the process (what happens) and the performance outcome as a result. Invasion of the Bay of Pigs and the JFK cabinet as a group decision making
    • Pre-conditions: why does it/ groupthink happens? (2 items);
    • Symptoms: how would you detect (6)?
    • Process: what happens (2)?

 

Topic 8. Management of Power and politics in an organization

 

  • Concept of Power: Physics/energy, Social in nature, and Psychological (empowerment)
  • Interpersonal power by French & Raven: reward, coercive, expert, referent power,
  • Structural power by position in an organizational structure:
  • Resource Dependency (Pfeffer, 1992): control of critical, scarce, and irreplaceable resources
  • Strategic Contingency (Hickson, 1971): ability to achieve the strategic objectives, overcoming uncertainty, centrality, and substitutability
  • Powerlessness in the workplace (by Rosabeth Kanter, 1979: power failure in management circuit)
  • Personal characteristics of effective organizational politicians: Articulate, Sensitive, Socially adept, Competent, Popular, Extroverted, Self-confident, Aggressive, Ambitious, Devious, Organization person, Highly intelligent, Logical.. (Page 321)
  • Political tactics: Consultative, Relational persuasion, Inspiration, Coalition, Pressure, Legitimating, Personal appeal, Exchange (Page 323) and Different amount of resistance, compliance, and commitment
  • Ethics: justice criteria: Utilitarian outcomes (e.g., max collective benefits), Individual rights (e.g., liberty or self-determination), Distributive justice (e.g., fair outcome)

 

 

Topic 9.  Leadership theories and practices

 

  • Leadership Concept as a process of influence with a goal to achieve
  • Trait theories/ Personal attributes: Intelligent, knowledgeable, high moral character, good judgment, or socially adept, etc, relatively stable, inherent, or even born with
  • Behavioral Approaches: Trainable behaviors: Univ Mich (Job-centered v Employee-centered); Ohio SU (Initiating structure v consideration)

 

  • Contingency Theories: Match between Leadership Style and Leadership Situations
  • Hershey and Blanchard: Telling, selling, participating, and delegating matching with

Willingness and ability

  • Path-goal theory, Robert House: Clarifying paths
  • Decision Tree model of Leadership, Vroom, Jago, and Yetton

8 contingencies w/ Autocratic (A), Consultative (C), Group (G) leadership style

 

  • Current Theories and Practices
    • Charismatic leadership, House and more: vision, conviction, self-confidence, …
    • Transformational leadership, Bernard Bass, demanding performance beyond normal expectations, e.g., Lee Iaccoca of Chrysler
    • Inspiring, Individual attention, Intellectual stimulation; versus transactional leadership: Contingent reward, Management by exception
    • Servant leadership, Greenleaf and others
    • Cross-cultural / global leadership

 

Topic 10. Leadership and Decision making

 

  • Types of decision: programmable/routine v non-programmable
  • Individuals as decision makers have strengths and limitations
  • Rational decision making model: Defining and analyzing the problem – developing and evaluating alternative solutions –  selecting the best solution – implementing the decision – follow-up/ feedback – start over
  • Rational decision making model is seriously constrained by
    • limited resources, information, (cognitive) ability
  • Alternative to rational decision making
    • Intuitive decision making
    • Bounded rationality (Herbert Simon, Nobel Prize)
  • Other decision making models as compared to Rationality model (substantive rationality and efficiency
    • Bureaucratic Model: procedural fairness and consistency
    • Political/Power Model: negotiation, coalition, and compromise
    • Incremental Model: trial and error, experiential heuristics
    • Decision Process Model: “Garbage Can,” situational rationality

 

Topic 11. Leadership and Organizational Communication

 

  • Communication process: Sender / generating idea - Encoding-Medium/ transmission – Decoding – Receiver/ interpretation – feedback.
  • Purpose of communication: Informational, relational, motivational
  • Tools (media) of communication: evaluate pros/cons
    • Face to face; Telephone and voice mail; Video conference; Memo, letter, and fax; Flyers, reports; Email; Skype, webex, zoom, MS-team; Social media: e.g., texting, facebook, twitter, instagram,

 

  • Barriers to effective communication
    • Frame of reference; Selective listening; Value judgments; Source credibility; Filtering; In-group language; Status difference; Time pressures; Communication overload
  • Improving communication in organizations
    • Understand and use tools effectively for the purpose of communication: e.g., words, non-words, media, space, time, other contexts such as presence of others or in the closed door, etc.; Following up; Regulating information flow; Face-to-face communication; Empathy; Repetition; Encouraging mutual trust; Effective timing; Simplifying language; Using the grapevine; Ethical communication
  • Cross-cultural communication

 

Topic 12. Application the Learning in Management

 

  • Science and theory
    1. Identifying A social and organizational Phenomenon to study (IAP);
    2. Theory development for Explaining and Predicting it with another variable (e.g., logically establishing AntecedentsàBehaviors/ActsàConsequences, ABC);
    3. Observe in the reality, Measure it, and Record the observations precisely (OMR);
    4. Analyze the collected data, Interpret the result of data analyses, and Reflect of findings on the theory (AIR).
    5. Apply the learning in practice and/or feedback to a new study.

 

  • Applying the science in management
    1. Cultural differences and management
    2. Theory of personality and management
    3. Design of job and employee motivation
    4. Leadership styles and organizational performance
    5. Communication purposes and strategies
    6. Other theories and their application in management

 

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