Homework answers / question archive / Process Change (PC) Project PC-2: Process Analysis Instructions Due: 11/15/21     PC Project Overview   The Process Change (PC) project spans the “Change” part of Managing Innovation & Change

Process Change (PC) Project PC-2: Process Analysis Instructions Due: 11/15/21     PC Project Overview   The Process Change (PC) project spans the “Change” part of Managing Innovation & Change

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Process Change (PC) Project

PC-2: Process Analysis Instructions

Due: 11/15/21

 

 

PC Project Overview

 

The Process Change (PC) project spans the “Change” part of Managing Innovation & Change. Students will choose a process from the Academic Advising area, analyze it using their first-hand knowledge of the processes, published resources, and additional research. The end product will be a proposed organizational change project.

 

The PC project consists of four incremental deliveries:

PC-1: Process Map

PC-2: Process Analysis

PC-3: Recommendation Report

PC-4: Recommendation Presentation

 

PC-2 Instructions

 

1. For a process from the Academic Advising area (could be same process as for PC-1, or if you want to switch, it is ok to do so now):

a) Briefly describe the current (“as is”) process . Hint: remember that a process is defined as a set of actions that changes an input into an output (or takes an input and produces an output).

b) Create a swim lane diagram for the current process. To do this, you need to identify the “actors” in your process and create a swim lane for each actor. Hint: make sure you look at the PC-1 homework answer key.

c) Analyze the process to quantify potential improvements. Hint: consider time (how to make the process faster), cost (how to make the process less expensive) and/or quality (how to improve the process – or product/service it produces – for one or more stakeholders).

 

2. Develop three (3) options to improve the process. For each option:

a) Describe the proposed change (e.g., in actors, resources, process flow, information, equipment, etc.) and the rationale for making the change

b) Create a swim lane diagram showing the proposed change

c) Quantify the impact the change would have on performance. Note: a rough quantification is acceptable. You do not, for example, need to calculate specific $$ amounts for each step or have detailed time estimates. It is ok to refer to “one unit of time” or “n units of cost.”

 

3. Business Formatting Instructions: Use a business (vs. term paper) format for your submission. You can use the format of these instructions as an example. The goal is to make your information easy to see, so use headers, bullets, bolding, numbers and tables as appropriate to convey your information. (Note: you do NOT have to use all of these).

 

The goal in business writing is to present the information in as clear a way as possible and to make it easy to see important points. This is not a term paper – so does not need to be double-spaced and the paragraphs should be in block form (don’t indent the start of the paragraph) with line breaks between paragraphs.

 

Structure your report with headers corresponding to the major areas listed below (titles are bolded). The use of these headers means that you don’t need to worry about abrupt transitions between sections – the headers take care of that for you. Remember – the goal of the report is to share information. Clear, concise, professional writing and a good structure will help you do that.

 

Also, remember to cite your sources in text, and include references. Note: you can append your Process Map to the end of the report (or submit as a separate file – but prefer it to be included in the main file)

 

 

PC-2 Grading/Checklist

 

Possible Points	Item
10	Current Process Overview (~1 paragraph) · Name of Process · Brief (one-two sentences) overview description of the process · Brief motivation for why process needs to be changed
15	As-Is Swim Lane Diagram · Relevant actors identified and in separate swim lanes · Process flow accurately depicts the process at appropriate level of detail (10-20 blocks) · Clearly shows decision points, alternate paths, and potential loops · Actions are placed in the appropriate swim lane
15	Process Improvement Option #1 · Describe the change to the process (e.g., new equipment, adding a new role, cutting out an unnecessary step) · Discuss the rationale for making this change · Discuss which stakeholder(s) are most impacted by the change · Modify the As-Is Swim Lane Diagram to show the changed process
15	Process Improvement Option #2 · Describe the change to the process (e.g., new equipment, adding a new role, cutting out an unnecessary step) · Discuss the rationale for making this change · Discuss which stakeholder(s) are most impacted by the change · Modify the As-Is Swim Lane Diagram to show the changed process
15	Process Improvement Option #3 · Describe the change to the process (e.g., new equipment, adding a new role, cutting out an unnecessary step) · Discuss the rationale for making this change · Discuss which stakeholder(s) are most impacted by the change Modify the As-Is Swim Lane Diagram to show the changed process
5	References · APA or equivalent standard format · Sufficient information so the original source material can be located · Cited in text
	Penalties:
(-5 max)	Basic writing quality
(-5 max)	Not meeting submission requirements: · 12 pt Times New Roman, 1” margins, page numbers in lower right corner, headers for each area, paragraphs separated by line breaks · Process Map in landscape format appended to end of document · File name: “PC-2_StudentName” (.docx, .doc or .pdf). If technical difficulties, may submit separate ppt doc with process map graphic, with file name “PC-2_StudentName_ProcAnalysis” · Information Block at start of submission with “PC-2: Swim Lane”, Name of process, Student Name, Date”

 

 

Template follows on next page.

PC-2: Process Analysis

<Name of Process>

<Student Name>

Due Date: November 15, 2021

 

 

1. Current Process Overview & Swim Lane Diagram

 

<start your description here…one paragraph overview of the process>

 

<reference your swim lane diagram as appended to the end of the document – make sure you label each swim lane diagram. Hand-drawn is ok, as long as it is neat and readable>

 

2. Potential Improvement #1

 

<intro paragraph giving description of the proposed change, the rationale for making it, and a rough quantification of the improvement if implemented.>

 

<reference the swim lane diagram for Option #1>

 

3. Potential Improvement #2

 

<intro paragraph giving description of the proposed change, the rationale for making it, and a rough quantification of the improvement if implemented.>

 

<reference the swim lane diagram for Option #2>

 

4. Potential Improvement #3

 

<intro paragraph giving description of the proposed change, the rationale for making it, and a rough quantification of the improvement if implemented.>

 

<reference the swim lane diagram for Option #3>

 

5. References

 

 

 

 

1

 

Insert your Swim Lane Diagrams here