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BSBMGT517 Manage Operational Plan Winder College Assessment Task 1 – Project This information which is in the Student Assessment pack is to be handed to each student to outline the assessment requirements

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BSBMGT517 Manage Operational Plan Winder College

Assessment Task 1 – Project

This information which is in the Student Assessment pack is to be handed to each student to outline the assessment requirements.

Student Instructions

For this assessment you will need to perform the following tasks. These tasks will need to be completed and submitted in a professional, word processed, format. This task must be 1500-2000 words minimum in length.

Background

The business idea is as follows;

• You want to start up a tour business that caters for MAMILs
• The idea is that, for a fee, you will arrange cycling tours in desirable (bucket list) locations, e.g.

• Tour of Tasmania in warmer months
• In the more temperate months offer tours of wine regions such as Barossa and Clair Valleys in SA, or Margaret River Region in WA or Hunter Valley and surrounds in NSW
• Tropical tours in the colder months e.g. the Daintree and Port Douglas region, etc.

• The tours will accommodate approx. 20-30 cyclists at a time and will be fully supported by your team of tour coordinators and tour support teams.
• You will market to MAMILs in your own capital city
• You will equip a 6 Metre (20ft) shipping container to safely and securely transport their bicycles and equipment to the starting point for each tour and return everything to a central point back in their capital city at the end of the tour.
• It is the responsibility of each MAMIL to drop off and pick up their gear at the central point in your capital city.
• The duration of the tours will range from 7-14 days
• Preliminary research on your part indicates that MAMILs would be prepared to pay in the range of $3-5K each for a tour.
• The model that your tours will follow is;

• The MAMILs pay their own travel costs to get to the start point of the tour and their return home at the completion of the tour.
• Your tour team will provide a support vehicle to travel with the herd each day of the tour.
• The tours will range from budget tours where the herd will stay overnight in camping and caravan parks along the way, through to more up-market tours where they will stay in hotel and or B&B style accommodation.
• For the budget tours you propose that your support vehicle provides a BBQ breakfast and evening meal at the camps.

The way you want to set up this new business is to develop a single but successful operation that services MAMILs in your Capital City. When you have the model running successfully you plan to franchise operations nationally and potentially internationally. Your goal is that in five years’ time you will be managing a group of franchises and have both a good income as well as a good work/life balance.

Instructions for groups

1. Conduct a SWOT analysis on this proposal

2. Following the SWOT analysis make a determination on the viability of the proposed business. Consideration for your risk management and decide on a “Go” or “No-go” for developing this business

3. Assuming a “Go”, now your team is to agree on a business name

4. Now develop a Mission Statement for the business

5. What is the Vision Statement and develop a draft Values Statement

6. Now consider the operations and develop a preliminary Organisation Chart, indicating the functional units of the business

7. Select one functional Unit and develop a draft Management Plan that describes how the Unit will be managed.

8. List 2 Key Result Areas (KRAs) for the Unit/Team

9. Develop a draft Operational Plan that will achieve these 2 KRAs. Do not try and develop Operational procedures at this time because it is a very big job, however, make a list of the operations within the Unit that could require clear operating procedures

10. List resources that you will require the implement your Operational Plan including human resources

11. Identify any resources that you do not currently have but will be needed to achieve your goal

12. Outline a strategy for obtaining any identified additional resources including approvals.

13. Identify key milestones in the implementation of your Operational Plan

14. Develop a checklist for monitoring the progress and effectiveness of your Operational Plan.

Consider some monitoring factors such as;

a. Progress

b. Performance

c. Budget

15. Outline the features how you could effectively monitor and review the implementation of your Operational Plan.

16. Develop a list of contingency plans for the operations

17. Develop a plan to protect intellectual property

After you have completed this task you will have to hand it in to you assessor.

This assessment task is due on: ___________________

FOR ASSESSOR ONLY Assessment Task 1 –Project Checklist

For this assessment, the student must complete the project task. The project task is a stand-alone activity that will allow the student to display the required knowledge and skills that are essential when deciding overall competency.
	Has the student satisfactorily completed the Project?
	Yes	No
Did the Student provide evidence of their ability to:
Conduct a SWOT analysis on this proposal
Following the SWOT analysis make a determination on the viability of the proposed business. Consideration for your risk management and decide on a “Go” or “No-go” for developing this business
Assuming a “Go”, now your team is to agree on a business name
Now develop a Mission Statement for the business
What is the Vision Statement and develop a draft Values Statement
Now consider the operations and develop a preliminary Organisation Chart, indicating the functional units of the business
Select one functional Unit and develop a draft Management Plan that describes how the Unit will be managed.
List 2 Key Result Areas (KRAs) for the Unit/Team
Develop a draft Operational Plan that will achieve these 2 KRAs. Do not try and develop Operational procedures at this time because it is a very big job, however, make a list of the operations within the Unit that could require clear operating procedures
List resources that you will require the implement your Operational Plan including human resources
Identify any resources that you do not currently have but will be needed to achieve your goal
Outline a strategy for obtaining any identified additional resources including approvals.
Identify key milestones in the implementation of your Operational Plan
Develop a checklist for monitoring the progress and effectiveness of your Operational Plan. Consider some monitoring factors such as;
Progress
Performance
Budget
Outline the features how you could effectively monitor and review the implementation of your Operational Plan.
Develop a list of contingency plans for the operations
Develop a plan to protect intellectual property

 

 

Assessment Task 2 – Presentation/Observation

This information which is in the Student Assessment pack is to be handed to each student to outline the assessment requirements.

Student Instructions

For this task students are required to research and present a 15 minutes presentation (15-20 slides) on

the below points, based on Task 1 .Your assessor will be observing this presentation and you will be

provided a constructive feedback .

Please address the following:

a) Describe models and methods for operational plans.

b) Explain the role of an operational plan in achieving the organization’s objectives.

c) Explain at least one budgeting process used by your organization.

d) List the alternative approaches to developing key performance indicators to meet business objectives.

e) Outline the legislative and regulatory context relevant to the operational plan of your organization.

f) Outline your organization’s policies, practices and procedures that directly relate to the operational plan.

After the presentation submit the hard copies to your assessor.

This assessment will be done on: _____________________

FOR ASSESSOR ONLY

Assessment Task 2 – Presentation/Observation Checklist

Presentation /Observation Activity Checklist
The observation checklist is used by the assessor to observe the student presenting and demonstrating the application of the required skills and knowledge. *The assessor needs to ensure that they take notes and provide constructive feedback on the performance of the student.
	Has the student satisfactorily completed the written activity?
		Yes	No
During the presentation did the Student demonstrate :
Models and methods for operational plans.
The role of an operational plan in achieving the organization’s objectives.
Explain at least one budgeting process used by your organisation.
List the alternative approaches to developing key performance indicators to meet business objectives.
Outline the legislative and regulatory context relevant to the operational plan of your organisation.
Outline your organisation’s policies, practices and procedures that directly relate to the operational plan.

 

 

Assessment Task 3 – Written Test

This information which is in the Student Assessment pack is to be handed to each student to outline the assessment requirements.

Student Instructions

This is an open book written test. Therefore, you are allowed to bring books/ resources that can help you to answer the test.

Your assessor will set a date and time for this open book written test.

On the test date:

1. Your assessor will set ground rules including no phones, talking, etc.

2. Your assessor will pass a copy of the assessment to you.

3. Your assessor will allow time for reading and questions before commencing assessment.

4. You will have 1.5 hours for this assessment. You are not to leave the classroom within 15 minutes of commencement of the assessment.

5. Once assessment has commenced, no communication between students is allowed.

6. If you repeatedly talk, or are caught cheating, you will be removed from the classroom, and reported to student administration. Your assessment will be marked as “incomplete”

7. Remember – assessments are a participatory process, so your assessor can help re-word questions, but cannot lead to answers.

8. Once completed, your assessment will be marked accordingly.

9. In the event that a question is not answered correctly, your assessor will discuss the response with you to determine if you did not know the answer, or did not understand the question.

10. In order to achieve competency, all questions MUST be answered correctly.

This assessment will be done on: _____________________

Assessment Task 3 – Written Test

Assessor Instruction:

In order to achieve a satisfactory result, all questions that are mapped in the associated mapping document MUST be answered correctly.

Student Instructions

Please refer to the instructions below regarding completing this assessment

This is an open book written test. In the time allocated, you are to answer all of the following questions. Make sure you:

• Print Clearly

• Answer all questions

• Use a pen. Assessments written in pencil will not be accepted.

• Ask your assessor if you do not understand a question. Whist your assessor cannot tell you the answer, he/she may be able to re-word the question for you

• Do not talk to your classmates. If you are caught talking, you will be asked to leave and your assessment will not be marked.

• Do not cheat or plagiarise the work of others. Anyone caught cheating will automatically be marked Not Yet Competent for this unit. There are NO EXCEPTIONS to this rule.

Questions

1. What are operational plans used to identify?

2. What are 5 key performance indicators that relate to your industry or job?

3. When preparing a contingency plan what guidelines should you remember?

4. What may be the detrimental impact if the time is not handled correctly?

5. Who might you consult to obtain approval for an operational plan?

6. What aspects could be involved in recruiting new staff?

7. What is triple bottle line reporting?

8. What is involved in monitoring and reviewing operational performance?

 

FOR ASSESSOR USE ONLY Assessment Task 3 – Questioning Checklist

The written test assessor checklist is to be used to assess if the student has satisfactorily answered each question.
Did the student answer the following questions?	Satisfactorily
	Yes	No
What are operational plans used to identify?
What are 5 key performance indicators that relate to your industry or job?
When preparing a contingency plan what guidelines should you remember?
What may be the detrimental impact if the time is not handled correctly?
Who might you consult to obtain approval for an operational plan?
What aspects could be involved in recruiting new staff?
What is triple bottle line reporting?
What is involved in monitoring and reviewing operational performance?