Which premise is true of stakeholders’ expectations of facility management? a

Ans: (b) Customers may not think consciously about facilities unless there is a problem

In facility planning, the workplace strategy process is subject to conditions of continuous change and uncertainty. The theory of workplace planning is constructed on the basis of production and commitment making concepts in order to link workplace to organization's general strategy. The workplace planning process displays evidence of supporting group collaboration in terms of fostering stakeholder engagement, developing high quality information, supporting innovation in the owner's functions, and the appropriate sharing of facility spaces among owner groups operating with limited resources.