International Academy of Design & Technology

IT IT110

Chapter 14

REVIEWING THE BASICS

1)In the Windows 2000/XP boot process, what file reads and loads the boot menu?

2. Where is the Boot.ini file stored?

3. What does %SystemRoot% mean?

4. Under what circumstances would you use the Enable VGA Mode option on the Advanced Options menu?

5. What key do you press to display the Advanced Options menu during startup?

6. When you look at a Windows desktop, how can you tell if the system has been booted into Safe Mode?

7. What is the purpose of Safe Mode with networking under the Advanced Options menu?

8. What is the name of the log file that Windows 2000/XP uses when booting in Safe Mode?

9. List the steps to load the Recovery Console when using the four Windows 2000 rescue disks.
10. Which Windows 2000/XP folder contains one subfolder for every user account?

11. What two subfolders in the C:\Windows\system32 folder contain files needed for Windows startup?

12. What Recovery Console command is used to extract a file from a .cab file?

13. Which option on the Windows XP Advanced Options menu is not available on the Windows 2000 menu?

14. Which Recovery Console command can be used to examine the partitions on a hard drive for errors?

15. On the Windows setup CD, what type of file uses an underscore as the last character in the file extension?

16. Under what circumstances is the Administrator password not required when launching the Recovery Console?
17. What is the purpose of the Systemroot command under the Recovery Console?

18. Under the Recovery Console, what is the command to rewrite the Master Boot Program?

19. What is the command to install the Recovery Console on the boot loader menu?
20. Before you can perform the Windows 2000 Emergency Repair Process, what disk must you have? What is contained on the disk?
21. When would you use System File Checker? What is the command to execute it?

22. What is the program filename for System File Checker?

23. What is the name of two utility programs that allows you to view the contents of the Boot.ini file?

24. What is the Windows XP recovery tool that is similar to the Windows 2000 Emergency Repair Process?

25. Place these tools in the order in which you should try them when troubleshooting the boot process: Recovery Console, Advanced Options Menu, and System Restore.

THINKING CRITICALLY

1. Your Windows XP system boots to a blue screen and no desktop. What do you do first?

1. 1. Reinstall Windows XP.

1. 2. Attempt to boot into the Advanced Options menu.

1. 3. Attempt to boot into the Recovery Console.

1. 4. Attempt to use the Automated System Recovery.

2. You tried to use the Automated System Recovery to restore a failed Windows XP system.

The process failed with errors, but there is a very important data file on the hard drive that you need to recover. The hard drive is using the NTFS file system. What do you do?

1. 1. Most likely the file is toast. The ASR process probably destroyed the file if it was not already destroyed.

1. 2. Boot to the Recovery Console using the Windows XP setup CD and attempt to recover the file.

1. 3. Reinstall Windows XP and then recover the file.

1. 4. Boot to the Advanced Options menu and use Safe Mode to recover the file.

3. When you start Windows XP, you see an error message about a service that has failed to start and then the system locks up. You think this service is related to a critical Windows process. What do you try first? Second?

1. 1. Boot into Safe Mode and run System Restore.

1. 2. Select the Last Known Good Configuration on the Advanced Options menu.

1. 3. Perform an in-place upgrade of Windows XP.

1. 4. Use the Recovery Console to restore the system file.

4. While cleaning up the Windows XP startup process, you discover a program in this folder: C:\WINDOWS\System32\GroupPolicy\Machine\Scripts\Startup. You know that this program is not one that an administrator or other user placed there. What is your next step?
   1. Delete the program file and move on to the next step in cleaning up startup.

1. 2. Assume the file is malicious and run antivirus software.