Miami Dade College, Miami - MNA 2120

Chapter 4

1)The__________tracks activities and enables a person to determine how time is used.

1. 1. timer
   2. time log
   3. time warp
   4. travelogue

2.   is the preference given to one activity over other activities.
   1. Timing
   2. Order
   3. Priority
   4. Inclination

3. If a particular task does not require personal involvement, the task could ideally be                        .
   1. delegated to someone
   2. given low priority
   3. assigned medium priority
   4. considered insignificant

4.A task that requires personal involvement and immediate action is                         .

1. assigned a low priority
2. given medium priority
3. considered as high priority
4. a task to be delegated

5. Linda undertakes sales training at a successful apparel manufacturing company and gets a promotion. It has been recently brought to her notice that sales have drastically dropped due to the inability of frontline sales personnel to handle customer queries at the company's retail outlets. This is a:
   1. high priority item.
   2. medium priority item.
   3. low priority item.
   4. task to be delegated.

6. You are required to submit a business plan for your company's proposed flower export division within the next 2 months. This is a:
   1. high priority item.
   2. medium priority item.
   3. low priority item.
   4. task to be delegated.

7. Mark is part of the sales team at a reputed frozen foods company. He has been invited to attend his company's annual sales meet where sales heads from across the country will assemble to discuss the performance of their respective divisions. This is:
   1. a high priority item.
   2. a medium priority item.
   3. a low priority item.

7. 4. a task to be delegated.
8. Andrea, a business development executive at a software firm, is scheduled to have lunch with a prospective client. A reservation at the restaurant has to be made, which is:
   1. a high priority item.
   2. a medium priority item.
   3. a low priority item.
   4. a task to be delegated.

9. Jennifer, a production manager, has to decide on the layout and design of her firm's internal newsletter by the end of the day. This is:
   1. a high priority item.
   2. a medium priority item.
   3. a low priority item.
   4. a task to be delegated.

10.             state what we want to accomplish within a given period of time.
    1. Plans
    2. Schedules
    3. Priorities
    4. Objectives

11.               is the period in a day when you perform at your best.
    1. Focal point
    2. Time log
    3. Prime time
    4. High period

12. "I have to grade my students' test papers first and then oversee the auditions for the school play." Which of the following parts of the time management system does this statement represent?
    1. Priorities
    2. Schedules
    3. Plans
    4. Objectives

13. "I intend to start a production house by the time I am 30 years old." Which of the following parts of the time management system can this statement be matched to?
    1. Priorities
    2. Schedules
    3. Plans
    4. Objectives

14. "I have to find a strategic location for my restaurant, look for financing institutions, procure furniture, set up the kitchen, and do a lot more." Which of the following parts of the time management system does this statement represent?
    1. Priorities
    2. Schedules
    3. Plans
    4. Objectives
15. "I have to consult the architect tomorrow at noon and the interviews start at 2 p.m." Which of the following parts of the time management system can this statement be matched to?
    1. Priorities
    2. Schedules
    3. Plans
    4. Objectives

16. "I need to finish the design before I can take you to the movie." Which of the following parts of the time management system does this statement represent?
    1. Priorities
    2. Schedules
    3. Plans
    4. Objectives

17. Dustin is setting up a fast food restaurant. He has a lot on his to-do list. With the deadline for the opening approaching, things need immediate attention. Which of the following should he do to better manage his time?
    1. Doing the important things rather than the urgent things
    2. Using a to-do list; writing all assignments on it
    3. Scheduling easy tasks during prime time
    4. Scheduling the next day before leaving work

18. Amber, a sales manager at Softonics, has a lot on her plate as she needs to ensure that sales objectives are met this quarter. Which of the following techniques can help her most effectively in planning for this situation?
    1. Having an active and inactive file section
    2. Setting objectives—long- and short-term
    3. Rearranging her desk for increased productivity
    4. Teaching time management skills to her subordinates

19. Which of the following is a time management technique?
    1. Scheduling the next day before leaving work
    2. Not scheduling unpleasant or difficult tasks during prime time
    3. Doing at least three tasks at a time
    4. Performing unproductive activities to escape job-related anxiety

20. At which career stage do most working people begin doubting their choice of career?
    1. The 20s
    2. The 30s
    3. The 40s and 50s
    4. The 60s and 70s

21. The career stage at which employees are required to take personal initiative to develop necessary job skills is in                                                .
    1. the 20s
    2. the 30s
    3. the 40s and 50s
    4. the 60s and 70s

22.               is the process of gaining skill, education, and experience to achieve career objectives.
    1. Career planning
    2. Career progression
    3. Career development
    4. Career exploration
23.               is the process of setting career objectives and determining how to accomplish them.
    1. Career exploration
    2. Career progression
    3. Career development
    4. Career planning
24. Which of the following is the starting point in career planning?
    1. Setting objectives
    2. Career exploration
    3. Self-assessment
    4. Career preferences

25. When planning one's career, networking interviews:
    1. are a definite way of getting one's desired job.
    2. are useful in getting information about one's preferred career field.
    3. determine the requirements and qualifications that are needed.
    4. are useful, but only for individuals with prior work experience.

26. Billie aims to have an annual income of $200,000 by March 2014. Which step is this in the career planning model?
    1. Self-assessment
    2. Career preferences and exploration
    3. Setting career objectives
    4. Developing a plan

27. "I am good with numbers and have studied accounting." Which step is this in the career planning model?
    1. Self-assessment
    2. Career preferences and exploration
    3. Setting career objectives
    4. Developing a plan
28. "I want to work as a travel writer." Which step is this in the career planning model?
    1. Self-assessment
    2. Career preferences and exploration
    3. Setting career objectives
    4. Developing a plan

29. "I will get a degree in journalism and work as an intern with a news channel." Which step is this in the career planning model?
    1. Self-assessment
    2. Career preferences and exploration
    3. Setting career objectives
    4. Developing a plan

30.I will become an assistant manager by 30th of May 2013. Which step is this in the career planning model?

1. Self-assessment
2. Control
3. Setting career objectives
4. Developing a plan

31. Sara wants to be a certified Six Sigma Black Belt professional within the next 4 years. Which step is this in the career planning model?
    1. Self-assessment
    2. Career exploration and preferences
    3. Set career objectives
    4. Develop a plan

32. Adam is interested in joining the design department of a start-up company in the retail sector. Which step is this in the career planning model?
    1. Self-assessment
    2. Career exploration and preferences
    3. Set career objectives
    4. Control

33. "Now that I know more about the different areas of specialization, I will have to make new plans." Which step is this in the career planning model?
    1. Self-assessment
    2. Control
    3. Setting career objectives
    4. Developing a plan

34. Which of the following best states the purpose of a cover letter?
    1. Introduce a resume and request an interview
    2. Cover all the details in the resume
    3. List previous jobs held and future aspirations
    4. Provide educational qualifications and other skills
35. Which of the following are good areas for a candidate to ask questions about in an interview?
    1. History and size of the organization
    2. Job responsibilities and career opportunities
    3. Products and/or services the company offers
    4. Strengths and weaknesses of the company

36. When asked about one's personal weaknesses during an interview, a candidate should:
    1. portray them as strengths in disguise.
    2. be honest and list out all of them.
    3. deny having any weakness at all.
    4. ignore the question.

37. Which of the following is usually given the most weight by organizations in job decisions?
    1. Career plan
    2. Cover letter
    3. Resume
    4. Interview

38. Which of the following is a feature of the format of a resume?
    1. Sentences stating "I"
    2. Complete sentences to avoid misunderstanding
    3. Incomplete sentences which are short and to the point
    4. Start with qualification details

39. Which of the following should be most visible in a resume?
    1. Experience
    2. Contact information
    3. Educational qualifications
    4. Job-relevant qualifications

40. When writing your resume, it is important to:
    1. clearly state that the objective is the job you are applying for.
    2. clearly state the kind of organization that you wish to work for.
    3. clearly state your long-term career aspirations.
    4. use industry jargon to impress recruiters and interviewers.

41. One can enhance chances of career advancement by:
    1. talking to people about the weaknesses of other colleagues.
    2. taking on more work than one can manage.
    3. focusing solely on completing one's work.
    4. developing good human relations with important people in the organization.

42. A                is a sequence of job assignments that lead to more responsibility, with raises and promotions.
    1. career graph
    2. career path
    3. career move
    4. career plan

43. Which of the following does a career path facilitate?
    1. Multitasking
    2. Training for a new job
    3. Developing a career plan
    4. Achieving career preferences

44. Which of the following affects your chances of getting a raise or promotion?
    1. A good performance appraisal
    2. An impressive resume
    3. A completed time log
    4. Performance of others

45. Self-documentation of one's accomplishments and initiatives:
    1. is unnecessary as most companies maintain written records of an employee's performance.
    2. is a way to prove one deserves a raise or promotion.
    3. is useful to gain a sense of personal satisfaction.
    4. is an addition to one's work load and is not needed.

46. Which of the following is suitable when you are looking for a new job?
    1. Not telling your network of contacts immediately
    2. Quitting your current job before you get another one
    3. Telling your boss and peers that you are looking for another job
    4. Not quitting your job until you get another one

47.             occurs when employees' expectations of the workplace are not met.
    1. Negating
    2. Foul play
    3. Job shock
    4. Burn out

48.A "real-world" mindset can:

1. make employees cynical and de-motivated.
2. help employees cope with unsettling on-the-job realities.
3. make employees change jobs more frequently.
4. reduce employees' levels of aspiration.