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Homework answers / question archive / Fiedler's contingency theory (Connect, Perform) Select the correct labels for the A, B, and C positions in the following image, and then select the words or phrases that best complete the associated sentence

Fiedler's contingency theory (Connect, Perform) Select the correct labels for the A, B, and C positions in the following image, and then select the words or phrases that best complete the associated sentence

Management

Fiedler's contingency theory (Connect, Perform)

Select the correct labels for the A, B, and C positions in the following image, and then select the words or phrases that best complete the associated sentence.

  

A. Leader position power  

 

 

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B. Task structure  

 

 

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1 / 1

C. Leader-member relations  

 

 

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0 / 1

This figure illustrates Fiedler’scontingency  

 model of leadership, which states that task-oriented  

 leaders perform best in very unfavorable situations.

 

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(Source: Williams, C. (2013). Management, 7th ed (p. 587). Mason, OH: South-Western Cengage Learning)

Close Explanation

Explanation:

This figure illustrates Fiedler’s contingency theory of leadership. Fiedler found that, in very favorable or very unfavorable situations, task-oriented leaders were more successful, whereas, in moderately favorable situations, relationship-oriented (people-oriented) leaders were more successful. The favorableness of a situation depends on three variables:

1. Leader-member relations, which refers to how well the leader gets along with his or her followers
2. Task structure, which refers to how much freedom employees have to do their jobs in their own ways
3. Leader position power, which refers to how much power a leader gets from his or her position in the corporate hierarchy

In Fiedler’s contingency theory, leader behaviors are seen as relatively unchanging, so it is up to senior management to select the right leader for the situation (or to change the situation to match the leader’s behavior), as opposed to expecting the leader to change.

  

Using the preceding model of leadership, select the leader who will be more effective in the following situation.

MANAGEMENT AT WORK

  

© Shutterstock Images

The swimwear department at Roobeezy, a discount clothing store, is a mess. The six employees absolutely hated their last manager, and they aren’t very fond of each other. There is a great deal of confusion in the department, because the last manager asked her employees to do their own displays, but she didn’t give them any training or instruction in good display practices. The employees have complete freedom to do whatever they want, but they have no idea how to approach the job. Last week, they took a bunch of mannequins, dressed them in bikinis, and hung them on the front of the store, violating six city ordinances. Fortunately, for the manager you hire, the employees still have some respect left for the title of department manager.

Who should you hire?

Madison is a fun-loving leader who wants the best for her employees. She will pull the group together by organizing group get-togethers and outings and by making sure that every employee feels like he or she has the right to speak up.

 

Abigail is a no-nonsense leader with a strong background in sales and merchandising. She will pull the group together by implementing training, giving directions, and making sure that everyone knows exactly what they are expected to do.

 

Points:

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In this situation, it is appropriate to choose arelationship-oriented  

 leader, because the situation isvery favorable  

 . Leader-member relations aregood  

 , task structure isstructured  

 , and leader position power isweak  

 .

 

Points:

0 / 1

Close Explanation

Explanation:

The situation at Roobeezy is very unfavorable, because it has poor leader-member relations (employees hated the last manager and hate each other), low task structure (the employees have been given a job but have no idea how to do it), and strong leader position power (employees still respect the title of Department Manager). According to Fiedler’s research, the better manager to hire in this situation is Abigail, because she is task oriented.

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