A situation in which no choice right is called Situational ethics An ethical dilemma Morality Escalation An externality is a cost (negative) or benefit (positive) that occurs within the direct exchange between an organization and its stakeholders

Name: A situation in which no choice right is called Situational ethics An ethical dilemma Morality Escalation An externality
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Question

A situation in which no choice right is called
1. Situational ethics
2. An ethical dilemma
3. Morality
4. Escalation

An externality is a cost (negative) or benefit (positive) that occurs within the direct exchange between an organization and its stakeholders.
1. True
2. False

Which of the following is NOT one of the principles used to make principle-based decisions?
1. Individual rights principle
2. Long-term principle
3. Global principle
4. Community principle

Which of the following is NOT an approach to social responsibility?
1. Accommodative
2. Defensive
3. Transparent
4. Reactive

As communities benefit more from social entrepreneurship, consumers and investors are becoming more active in supporting and investing in companies that are socially responsible.
1. True
2. False

The typical type of decision for managers to make is a programmed decision.
1. True
2. False

Which of the following statement best describe decision making?
1. Decision making is more science than art.
2. Decision making is focuses on a specific outcome.
3. Managers make optimum decisions through detailed, through analysis of all data.
4. Decision making is a process, not an event.
5. None of the above

As describe in the chapter, what would be a common example of a “root cause” of a problem?
1. Customer Retention
2. Body Metabolism
3. Feedback Response Rate
4. Prior-Hypothesis
5. None of the above

Which of the following circumstances would be most appropriate to apply brainstorming as a group technique for generating alternatives?
1. An answer to a question is needed quickly.
2. Lots of ideas generated, without judgment of merit.
3. Group consensus needed.
4. All of above

Groupthink is the ability for a team to synthesis their thoughts into a more effective alternative path.
1. True
2. False

Ranking feedback results is a critical step when applying the Delphi technique.
1. True
2. False

Choose the following situation where a dialectical inquiry would be most effective.
1. A team cannot decide between two choices.
2. A manager seeks to understand two positions.
3. A manager asks questions of team members to anticipate consequences.
4. None of the above.

Which of the following situations best explains when managers make optimum decisions?
1. When a through process of analysis has been conducted.
2. As a result of system-based computer models.
3. It is not possible to make an optimum decision.
4. None of the above.

Which of the three following should managers connect to successful implement a path?
1. People, Profit, Planet
2. Resources, Strategy, Goals
3. Strategy, People, Operations
4. Leading, Organizing, controlling

People who were told to “do their best” performed better than those who were given specific targets.
1. True
2. False

The plan that interprets an organizational strategy into a market or community-based opportunity for division or departmental managers is
1. Directional plan
2. Transitional plan
3. Business plan
4. Tactical plan

Plans that guide the day-to-day production or delivery of an organization’s goods and services, and enact a functional strategy are
1. Operational
2. Standby
3. Options-based
4. Transitional

Dashboards include measurements that managers identify as vital to the company’s performance with regards to financials, internal processes, customers, and learning/growth. These are known as:
1. RPMs
2. KPIs
3. MPHs
4. PPLs

Dr. Neck showed a TED TALK involving a concept called THE GOLDEN CIRCLE. The key word that was the subject of this talk was:
1. Why
2. What
3. How
4. Where
5. Lollipop

Dr. Neck talked about the concept of mission in class. He used what metaphor to help the class understand the concept of a mission?
1. A shopping list
2. A pin ball machine
3. A bowl of marbles
4. A shopping cart
5. A men’s razor

Which of the following is NOT one of the four functions of management:
1. Planning
2. Controlling
3. Empathizing
4. Leading
5. Organizing

During a recent class, Dr. Neck should a clip from the movie “Jerry McQuire” (about a sports agent) to specifically illustrate:
1. Mission
2. Motivation
3. Teamwork
4. Determination
5. All of the above

Dr. Neck showed a video about a shoe shiner in New York City to specifically illustrate:
1. How “purpose” can help an individual succeed in his/her career
2. How “culture” can impact one’s success on the job
3. How leadership and motivation are related
4. The negative relationship between purpose and organizational flow
5. Both a and d

The video clip from the movie “TinCup” (about a golfer taking a riskly golf shot over the water) was used by Neck to specifically illustrate:
1. The risk an reward of being a professional golfer
2. The parallel between goal setting and goal achievement
3. How “ethics” and social responsibility are similar concepts
4. How leadership of one’s self can lead to risk taking
5. How purpose can be a guide to decision making

The video clip from the movie ”Dead poet’s Society” (about students ripping pages from their textbooks) was used by Dr. Neck to help define:
1. Strategic management
2. Goal setting
3. Social responsibility
4. Self-leadership
5. Mission/purpose

During a recent class, Dr. Neck compared the mission statement of several popular companies. According to his discussion, Neck argues that a longer more detailed mission statement is always better than a short brief mission statement:
1. True
2. False

According to Dr. Neck, the advantage of a shorter, more concise mission statement is that the more concise mission statement is:
1. A better guide
2. Easier to communicate to employees and shareholders
3. Never better than a longer mission statement
4. A better motivator and morale booster
5. All of the above

In chapter 2 of Mastering Self-Leadership, the “factors of the influence picture” of presented. Which of the following are factors in this influence picture?
1. Person
2. Behavior
3. World
4. All of the above
5. None of the above

Dr. Neck showed a clip where a man had a decision to save a train load of passengers or his son. Neck used this video medium to specifically illustrate:
1. The four functions of management
2. The importance of a personal mission
3. The outcome of poor parenting
4. The different views or philosophies of ethics
5. The different between ethics and social responsibility

_______ is/are defined as “rules and principles that define right and wrong conduct.”
1. Ethics
2. Mission Statement
3. Management Functions
4. Culture
5. Laws

In Chapter 4 of Mastering Self-Leadership, it is argued that two features can be identified as describing naturally rewarding activities. These features include:
1. Feelings of competence and self-control
2. Feelings of motivation and drive
3. Feelings of determination and self-leadership
4. Feelings of love and passion
5. Feelings of “get me our of Neck’s class”

In Chapter 3 of Mastering Self-Leadership: _______ is defined as “our reason for being and our aim in life.”
1. Motivation
2. Leadership
3. Purpose
4. Drive
5. Self-determination

Which of the following views of ethics involves “delivering the greatest good to the greatest number of people”?
1. Right view
2. Theory of justice-view
3. Leadership view
4. Individualism
5. None of the above

In Chapter 3 of Mastering Self-Leadership, various world-altering strategies are discussed. Which of the following was a world altering strategy discussed?
1. Adding a mission statement
2. Creating Reminders and Attention Focusers
3. Removing Negative Cues
4. Adopting a personal DEFINE model
5. Both b and c

At which stage of moral development is a person’s behavior strongly influenced by societal norms and the expectations of others?
1. Preconventional
2. Conventional
3. Post conventional
4. Groupthink level
5. Tri-conventional

During a recent class, Dr. Neck told a true story about a former student. The story involved the former student coming to talk to him about an incorrect grade (She earned a “C” but she received an “A”). Neck used this story to introduce which management concept?
1. Social responsibility
2. Self-leadership
3. Culture
4. Mission
5. Ethics

Which of the following was NOT one of the Four Views of Ethics that Neck talked about in recent class:
1. Utilitarian View
2. Right View
3. Theory of Justice View
4. Individualism View
5. Spirituality View

True or False. “Environmental Proactiveness” is one of the four functions of management.
1. True
2. False

True of False. Dr. neck said an Organization’s Mission is a guide for making major decisions.
1. True
2. False

Dr. Neck recently showed the video of the fable, “the ants and the grasshopper” to illustrate which function of management:
1. Planning
2. Controlling
3. Leading
4. Organizing
5. Insect exploring