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Homework answers / question archive / If you have you been involved with a company doing a redesign of business processes, discuss what went right during the redesign and what went wrong from your perspective
If you have you been involved with a company doing a redesign of business processes, discuss what went right during the redesign and what went wrong from your perspective. Additionally, provide a discussion on what could have been done better to minimize the risk of failure. If you have not yet been involved with a business process redesign, research a company that has recently completed one and discuss what went wrong, what went right, and how the company could have done a better job minimizing the risk of failure
Answer:
Business process redesigning is a central reassessment and radical upgrade of business processes to achieve numerous upgrades in primary, modern execution proportions such as cost, quality, management, and speed. Enhanced customer loyalty is often crucial. After performing research, it is concluded that the redesigning of business processes have various pros and cons.
Positive outcomes from business process redesign
Negative outcomes from business process redesign
Preventing the Risk of Failure
The business process redesigning implementation needs a small community environment where employees can provide input and express their complaints. That may take time but it's necessary. Organizations have to create an extensive communication system that uses a range of communication methods. The chances of success during implementation when this is undertaken are high.
The business process redesigning implementation is most essential. Organizations must, therefore, have a sharp eye, as well as a powerful development and commitment to leadership, to undertake it despite its problems. This implementation is a sequence of waves that can have years to wash over the organization. Therefore, there needs to be a system of constant improvement.
Step-by-step explanation
The organizations can accomplish drastic improvements in individual processes after years of a careful redesign. However, a contradictory result has almost become commonplace. Suddenly organizations discover themselves observing the decline in overall results. The cost of the process has been reduced by 34 percent yet operating income stalls. Claims process time reduced by 44 percent while profits dropped. It appears that organizations are wasting attention on management and other assets on projects that look like victors but fail to produce outcomes for the entire business department.
Reengineering will potentially produce innovative process enhancements and major reengineering projects have been pursued by many organizations. Like any major change plan, however, a reengineering initiative can only yield lasting results if the right way is designed and implemented. Implementing the Business Process redesigning includes the preparation and construction of new infrastructures to facilitate this Business Transformation. To ensure the achievement of the reengineering project, the full commitment of senior managers on its redesign and execution must also be available.
Organizations must have a clear understanding of the performance factors and root causes of loss. Although redesigning a project can be effective, but it can also fail. There are 4 most damaging practices:
The business process redesign specialists still face challenges between end-users and buy-in managers, expressing the integrative business process management view and being vibrant enough to react to the changing needs of a business situation.
Redesigning the business process often enables the reduction of headcount in some areas. However, if managed properly, it improves employees' ability to add value, rendering it satisfying for the organization to use the displaced persons in other areas of endeavor. If it's not executed properly, downsizing will ruin the company by having fewer people to do the same job, resulting in the cost of overtime, tension, higher cost of health care, poor leadership, low quality, and high attrition of employees.