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Homework answers / question archive / Q1: A ____ organization is frequently used by research and development or engineering firms for a one-time project or contract

Q1: A ____ organization is frequently used by research and development or engineering firms for a one-time project or contract

Operations Management

Q1: A ____ organization is frequently used by research and development or engineering firms for a one-time project or contract.
A.Centralized.
B.Divisional.
C.Matrix.
D.Decentralized.
Q2:To be successful the supervisor must be good at:
A.Delegation.
B.Staffing.
C.Planning.
D.All of the above.
Q3.Which of the following is not an acceptable question to ask a job candidate?
A.Have you ever been arrested?
B.Can you describe your last job?
C.What kind of an attendance record have you had in the last year?
D.Do you have the legal right to work in the United States?
Q4.Helen has asked Tom during an employment interview if he has ever been convicted of a crime. Which of the following statements is true?
A.There can be no employment reason for asking this question.
B.She has violated Tom's equal opportunity rights.
C.This question is permissible under the law.
D.None of the above.
Q5.Employment tests help the selection process, but only when they meet the legal requirements of:
A.Validity.
B.Reliability.
C.Equal opportunity.
D.All of the above.
Q6.Which of the following is not part of the staffing procedure?
A.Interviewing job candidates.
B.Forecasting the number of employees needed to complete work.
C.Recruiting candidates for unfilled job openings.
D.Establishing high morale.
Q7.Beth's department had 5 percent turnover last month. If that rate continues for one year, her turnover rate will be:
A.50 percent.
B.5 percent.
C.10 percent.
D.60 percent.
Q8Each of the following should be taken into consideration when estimating the cost of keeping an employee on the payroll except:
A.Overhead.
B.Product cost.
C.Fringe benefits.
D.Wages
Q9.Which tests are usually dependable in determining a candidate's aptitude for a certain job?
A.Social intelligence.
B.Performance.
C.Aptitude.
D.Personality.
Q10.The best questions that an interviewer can ask a job candidate are ones that:
A.Ask what, where, why, when, and who.
B.Require only "yes" or "no" answers.
C.Are very direct and to the point.
D.Discourage the candidate from talking too much about himself or herself.
Q11.If you had an average of 50 employees during a month, but laid off 3, what would the turnover rate for that month be?
A.9 percent.
B.6 percent.
C.3 percent.
D.5 percent.
Q12.Phyllis wants to be an effective supervisory coach. To do so, she must:
A.Give timely feedback in a constructive manner.
B.Ask open-ended questions of her employees.
C.Watch for improvement opportunities.
D.All of the above.
Q13.A supervisor can make sure that a worker will learn to perform accurately by:
A.Providing on-the-job training.
B.Personally supervising every training program.
C.Planning, providing systematic instruction, and following up.
D.Providing instructions only.
Q14.Breaking a job down into separate steps for training purposes includes each of the following except:
A.Finding the key point in each job element.
B.Modifying the job to make it easier for the trainee to understand.
C.Identifying anything in a particular step that might make or break a job.
D.Dividing the job into its logical steps.
Q15.Steps in the systematic training process include all of the following except:
A.Setting training objectives.
B.Reporting unqualified employees to the human resources department.
C.Evaluating effectiveness of training.
D.Designing training methods.
Q16.Which of the following statements is not true?
A.Effective training of your employees makes you a candidate for promotion.
B.A college education no longer provides economic benefit to the individual.
C.Visual aids speed up the learning process.
D.Training has failed if it has not been transferred to the job.
Q17.Difficult operations are best taught:
A.By reading the instruction manual first.
B.By a long period of observation.
C.By teaching the most difficult segment last.
D.In the normal sequence of operations.
Q18.A good skills inventory will do all of the following except:
A.Indicate what each worker doesn't need to be able to do.
B.Record what each worker can already do.
C.Plan ahead for what each worker has to learn.
D.Set departmental production goals.
Q19.Amy could influence the likelihood of training success by:
A.Visibly monitoring trainee performance.
B.Pointing out effective workers to trainees.
C.Praising successful behaviors regularly.
D.All of the above.
Q20.An example of the informal approach to assessing training needs is:
A.Skills tests.
B.Observations of employees at work.             
C.High accident rate.
D.Surveys.
Q21.Putting trainees on their own gradually is one of the cornerstones of:
A.Job instruction breakdown.
B.Off the job training.
C.Workplace literacy programs.
D.Job instruction training.
Q22."Sam, the belt on that machine is too loose. Tighten it at once," said Sam's supervisor. This is an example of:
A.Autocratic leadership.
B.Consultative leadership.
C.The contingency approach.
D.Democratic leadership.
Q23.The contingency model of leadership depends on an analysis of each of the following factors except:
A.The size of the organization.
B.Task structure.
C.Leader-member relations.
D.Position-power of the leader.
Q24Continuum of leadership can be defined as:
A.A range of leadership from authoritative to participative.
B.A range of leadership approaches from absolute control on the part of the leader to the leader's allowing great freedom to subordinates.
C.A range of leadership from task oriented to people oriented.
D.All of the above.
 Q25.Which of the following is not a premise of Theory X?
A.Most human beings want security above all.
B.Most humans can learn to seek responsibility.
C.Most humans have no ambition.
D.Most people are not self-motivated toward the realization of organizational objectives.
Q26Taking into consideration the assumptions of Theory Y, the supervisor should:
A.Put the needs of the department first and insist that the workers meet those needs.
B.Change departmental goals to meet the needs and abilities of the workers.
C.Realize that most of the workers need to be clearly directed.
D.Integrate the needs of the employee with the needs of the department.
Q27.A fully mature organization and staff:
A.Do best in a participative leadership environment.
B.Do best in a democratic leadership environment.
C.Need no leadership.
D.Have no preference for a leadership style.
Q28Ruth wants to become a good leader. Which of the following statements will most help her develop her leadership skills?
A.Provide the necessary motivation to get employees to meet your needs.   
B.Master skills of persuasion, influence, and rapport.
C.Pick one leadership style and stick with it.
D.Forget it-leaders are born, not made.

Q29.The situational leadership style is based on the premise:
A.That the type of leadership needed is based on the relationship among three key factors.
B.That situations can be manipulated to take advantage of your management style.
C.That the task to be done determines the leadership style needed.
D.That times have changed and autocratic leadership is no longer acceptable.
Q30.Michelle inspires the employees she supervises with her personal energy, language, and behavior. This leadership characteristic is referred to as:
A.Stewardship.
B.Consultative.
C.Charisma.
D.Persuasion.
Q31.The following list of leadership styles represents a continuum from least employee freedom to most employee freedom.
A.Autocratic, democratic, participative.    
B.Democratic, participative, autocratic.
C.Participative, democratic, autocratic.
D.Participative, autocratic, democratic.
Q32.Which of the following is the most frequent reason the company grapevine is used?
A.Makes employees feel they are part of the system.
B.Absence of good organizational communication.
C.Involves the supervisor in the communication process.
D.Squashes rumors within the company.
Q33.When leaving a voice mail you should do all of the following except:
A.Speak clearly.
B.Speak rapidly.
C.State the time you left your message.
D.Identify yourself.
 Q34.A supervisor asking an employee questions about instructions that he or she just received is an example of:
A.Downward communication.
B.Testing listening skills.
C.The wheel system.
D.A feedback device.
Q35.Communication techniques are most effective when:
A.Used singly.
B.Geared to the employee and not to management.
C.Geared to the supervisor's preferences.
D.Supervisors know and use many ways of getting their ideas across.
Q36.Doug wants to give his boss the information he has collected on a marketing strategy he has developed for a new video game. The best method of communicating this information is a(n):
A.Telephone call.
B.Written report.
C.Informal talk.
D.Implementation of the marketing plan.           
Q37.A supervisor should repeat an order:
A.To be certain the employee understands clearly.
B.Only if absolutely necessary.
C.In writing.
D.To inexperienced workers only.
Q38.Which of the following statements is least likely to be misunderstood?
A.I think you're doing a pretty good job.
B.You need to deliver this within the next two hours.
C.Type this as soon as possible.
D.Speed up the machine a little bit.
Q39.One thing that is true about body language is that:
A.Facial expressions can be misinterpreted.
B.You are always conscious of your body movements.
C.Once aware of your body language, these actions are easy to change.
D.They always tell others what is really on your mind.
Q40.Phyllis has asked you about the company's new maternity leave policy. You've heard about it but can't remember all the details. You should:
A.Accept your responsibility for keeping informed and get the accurate information as soon as possible.
B.Have her check with other employees.
C.Give your best understanding concerning policy provisions.
D.Send her to the personnel office.
Q41.A supervisor's first responsibility in communicating instructions is to:
A.Make sure the employees know what to do.
B.Call a departmental meeting.
C.Put the instructions in writing.
D.Make sure the employees follow instructions properly.
 I got the answer but i would love see and compare my answer with the professional and the correct answer, Thank you very much for your time and effort.

 

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