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 ythos.learn.cloudflare.blackboardcdn.com SCHOOL OF BUSINESS M308 – Training and Development it 2 Assignment: Triple T Manufacturing Case Study Due Date: 11:59 p.m. EST, Sunday of Unit 2 Points: 100 Overview: For this assignment, you will review the case, A Needs Assessment for Triple T Manufacturing and discuss the importance of conducting a needs analysis. The Case: Triple T Manufacturing, has two manufacturing facilities located in Madison and DuPere, Wisconsin. The company is a manufacturer of automotive parts, supplying floor matting to two major automotive companies. The parts manufactured in Wisconsin are shipped to automotive assembly plants in eight states. Triple T employs 625 employees now. A large, multi-year order from one of their automotive customers has required Triple T to add a second manufacturing shift to meet their production requirements. Of the 625 employees, 125 of them are new and have been assigned to the night shift (due to having lower seniority). While production output has been met, it has been apparent that there is a significant difference between the two shifts. Specifically, in the" Fit and Trim” department, the final step before packaging and shipping, there is a significant difference in production of scrap (wasted material) and rejected parts which did not meet the quality standards of the customer. The night shift has a 35% higher "scrap" rate and 20% more quality rejects than the same department on day shift. While there is no “formal” training program for operators, each part of the process has a detailed guide to follow that gives the proper procedure to follow. Typically, workers do not need to refer to the guide after they have gotten the hang of the process; after about two weeks on the job. While the quality concerns have all been caught before being shipped out, the cost of production has risen due to these problems, especially on night shift. As the "Training Coordinator" for Triple T, you have been asked to look into the issue and "get it fixed”. You know this means spending some time on night shift to look into things. < 5:24 arn-us-east-1-prod-fleet02-xythos.learn.cloudflare.blackboardcdn.com Instructions: After reviewing the Triple T case provide a written answer to the following questions: . How would you conduct a needs assessment to determine what the actual issues are? What might be some possible sources of the problem? How might you determine if it is the newly hired employees who are doing their jobs without the necessary knowledge and skills to perform well? What might be another possible reason for the discrepancy? If so, what might that be? Who would you get involved in the needs assessment? . . Requirements: Include an Introduction to the case study problem. All works should be written in proper APA format. . Your paper should be 2-3 pages with additional cover and reference pages. On your cover page, include the name of the assignment, your name, date, and the course. . Use at least two (2) references to support your work. You may use your textbook as a resource. Be sure to read the criteria by which your work will be evaluated before you write and again after you write. Evaluation Rubric Tor more i mamuracturing Case Study Assignment 5:24 ythos.learn.cloudflare.blackboardcdn.com C Evaluation Rubric for Triple T Manufacturing Case Study Assignment CRITERIA Deficient Proficient (0 - 12 Points) Introduction to the Does not provide an Case Study adequate Problem introduction or is missing. Development Needed (13 - 17 Points) Introduction is presented, though may not be clear or complete. (18-20 Points) Introduction is clearly presented and provides the reader a context for the rest of the response. Needs Assessment Approach (0 - 18 Points) (19 - 26 Points) (27-30 Points) Approach to needs Approach to needs Needs assessment assessment would assessment may uncover approach is complete; not uncover staff some issues, but perhaps uncovers staff knowledge knowledge and skill not all; may not be able to and skill issues and issues or determine determine whether determines whether there whether there is a current curriculum or is a current training issue. current training issue. other training issue is problematic. Stakeholders Stakeholders are not identified. Only a few stakeholders are listed, but some key stakeholders may be missing or unnecessary stakeholders are added. All stakeholders are listed, and their required presence in the process is clear. Appropriate Citations (0 - 6 Points) References and citations missing or formatting does not resemble APA. (7 - 8 Points) At least two (2) references and citations are present with some errors. (9 - 10 Points) At least two (2) references and citations are present and near perfect. Clear and Professional Writing and Format Errors impede professional presentation; guidelines not followed. Few errors that do not impede professional presentation. Writing and format are clear, professional, and error-free.