MANAGEMENT INFORMATION SYSTEMS

MIS in this Covid 19 global pandemic has helped business organizations with easier communication with their employees and customers without having to get into contact thus reducing the threat of infection. Various organizations have now switched to applications like Zoom and Google meet for online video conferencing to discuss business deals. This has come to a boost for the industry as it has now managed to reduce cost such as travelling and accommodations for their work.

MIS has helped employees and customers to gain more skills on the technological know-how during this pandemic. For instance, many people have been ignoring shopping online and this pandemic has forced many people to be able to learn online how to order their goods and know how to use the internet. This has also helped many people understand how the internet works and due to the constant use of electronic gadgets, it has become important to its users. It has improved people’s skills in typing and the modern use of technology in doing business.

management information system has helped companies to gain a more competitive advantage over their rival brands. It provides accurate and reliable reports to the management. These reports give owners the information they need in the making of decisions and help in improving the performance of their employees and the business. Data on sales, customer profitability, and market penetration is provided by MIS.

There has been an improved relationship between business and its customers.in instances where customers have had queries about a business, it has now become easier to send emails that are replied to within few times. This improves the customer’s satisfaction which enhances a good relationship between both parties.

 It has also improved efficiency in the running of businesses as information is always available when needed. Before the pandemic, people would have to wait for the delivery of data or information from different departments through printed work but now it becomes easier because any employees who need certain data for use just retrieve it from the database when they need it.

Management information systems have ensured there is the controlled supply chain management where they can determine what the market needs and provide. This ensures a balance in the supply and demand in the market.

Mis has also helped in shopping where now people have preferred using of online shopping such as Jumia and Kilimall to buy their goods. It has also helped where people are now able to order their food online instead of having to visit the restaurant where you might be exposed to the virus.

MIS has also aided in the easier collection of data through emails and conducting of online surveys. The businesses have also been able to set up feedback platforms for the services of businesses from their clients. This data collected is essential upon the analysis in the decision making in an entity.