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CASE 1         Instructor Version       Copyright 2006   7/7/05                            by FACHE                     CREEKSIDE COMMUNITY HOSPITAL (A)                                        Assessing Hospital Performance                                 Case 1 presents the opportunity to conduct an extensive financial statement and operating indicator   analysis on a 210-bed not-for-profit hospital

Business Jan 21, 2021

CASE 1

 

      Instructor Version

 

 

 

Copyright 2006

 

7/7/05

 

 

 

 

 

                 by FACHE

 

 

                CREEKSIDE COMMUNITY HOSPITAL (A)

 

 

 

 

 

 

 

 

                       Assessing Hospital Performance

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Case 1 presents the opportunity to conduct an extensive financial statement and operating indicator

 

analysis on a 210-bed not-for-profit hospital.  The case includes statement of cash flows analyses,

 

Du Pont analyses, ratio analyses, and economic value added analyses.

 

 

 

 

 

 

 

 

 

 

 

 

The INPUT DATA section of the model contains historical financial and operating data.  The OUTPUT

 

DATA section contains all of the relevant analyses.  Note that the model extends out to Column K.

 

 

 

 

 

 

 

 

 

 

The student version of the model is essentially the same as this model (only one cell [C226] has been

 

zeroed out).  The key to student success in this case lies in interpretation of the data presented rather

 

than number crunching.  However, there is ample opportunity for students to extend the model to

 

include percentage change analysis and common size analysis, as well as to create graphs (charts)

 

as needed to present their findings.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Note that the industry data used in this case are for instructional use only, and do not

 

represent actual industry data for the time period of the case.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

INPUT DATA:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

  Statements of Operations:

 

 

 

 

 

 

 

 

  (Millions of Dollars)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

REVENUES

 

2001

2002

2003

2004

2005

 

 

Net patient service revenue

 $ 25.661

 $ 27.236

 $ 28.796

 $ 30.576

 $ 34.582

 

 

Other revenue

 

      1.305

      1.261

      1.237

      1.853

      1.834

 

 

    Total revenues

 

 $ 26.966

 $ 28.497

 $ 30.033

 $ 32.429

 $ 36.416

 

 

 

 

  

 

 

 

 

 

 

EXPENSES

 

 

 

 

 

 

 

 

Salaries and wages

 $ 10.829

 $ 11.135

 $ 12.245

 $ 12.468

 $ 13.994

 

 

Fringe benefits

 

      1.496

      1.731

      1.830

      2.408

      2.568

 

 

Interest expense

 

      1.341

      1.305

      1.181

      1.598

      1.776

 

 

Depreciation

 

      1.708

      1.977

      2.350

      2.658

      2.778

 

 

Provision for bad debts

      0.546

      0.589

      0.622

      0.655

      0.776

 

 

Professional liability

      0.102

      0.157

      0.140

      0.201

      0.218

 

 

Other

 

      7.874

      8.389

      9.036

    10.339

    11.848

 

 

    Total expenses

 

 $ 23.896

 $ 25.283

 $ 27.404

 $ 30.327

 $ 33.958

 

 

 

 

 

 

 

 

 

 

 

Excess of revenues over expenses

 $   3.070

 $   3.214

 $   2.629

 $   2.102

 $   2.458

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

  Balance Sheets:

 

 

 

 

 

 

 

 

  (Millions of Dollars)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

ASSETS

 

2001

2002

2003

2004

2005

 

 

Cash and investments

 $   3.513

 $   5.799

 $   4.673

 $   5.069

 $   2.795

 

 

Accounts receivable (net)

      5.915

      4.832

      4.359

      5.674

      7.413

 

 

Inventories

 

      0.338

      0.403

      0.432

      0.523

      0.601

 

 

Other current assets

      0.693

      0.294

      0.308

      0.703

      0.923

 

 

    Total current assets

 $ 10.459

 $ 11.328

 $   9.772

 $ 11.969

 $ 11.732

 

 

Gross plant and equipment

 $ 37.999

 $ 42.005

 $ 47.786

 $ 55.333

 $ 59.552

 

 

Accumulated depreciation

      8.831

    10.092

    11.820

    14.338

    17.009

 

 

    Net plant and equipment

 $ 29.168

 $ 31.913

 $ 35.966

 $ 40.995

 $ 42.543

 

 

 

 

 

 

 

 

 

 

 

Total assets

 

 $ 39.627

 $ 43.241

 $ 45.738

 $ 52.964

 $ 54.275

 

 

 

 

 

 

 

 

 

 

 

LIABILITIES AND NET ASSETS

 

 

 

 

 

 

 

Accounts payable

 

 $   1.068

 $   1.273

 $   0.928

 $   1.253

 $   1.760

 

 

Accruals

 

      0.692

      0.942

      1.460

      1.503

      1.176

 

 

Current portion of LT debt

      0.136

      0.290

      0.110

      1.341

      1.465

 

 

    Total current liabilities

 $   1.896

 $   2.505

 $   2.498

 $   4.097

 $   4.401

 

 

Long-term debt

 

 $ 15.959

 $ 15.775

 $ 15.673

 $ 19.222

 $ 17.795

 

 

Net assets (Equity)

 $ 21.772

 $ 24.961

 $ 27.567

 $ 29.645

 $ 32.079

 

 

 

 

 

 

 

 

 

 

 

Total liabilities and net assets

 $ 39.627

 $ 43.241

 $ 45.738

 $ 52.964

 $ 54.275

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

  Revenue and Cost Breakdown:

 

 

 

 

 

 

 

 

 

 

2001

2002

2003

2004

2005

 

 

Gross patient revenue

 

 

 

 

 

 

 

    Inpatient

 

 $ 25.161

 $ 25.275

 $ 26.117

 $ 29.148

 $ 33.216

 

 

    Outpatient

 

      4.748

      5.969

      6.535

      9.130

    11.912

 

 

      Total gross patient revenue

 $ 29.909

 $ 31.244

 $ 32.652

 $ 38.278

 $ 45.128

 

 

 

 

 

 

 

 

 

 

 

Revenue deductions

 

 

 

 

 

 

 

    Contractual allowances

 $   2.489

 $   2.053

 $   1.729

 $   5.196

 $   7.516

 

 

    Charity care

 

      1.759

      1.955

      2.127

      2.506

      3.030

 

 

      Total deductions

 $   4.248

 $   4.008

 $   3.856

 $   7.702

 $ 10.546

 

 

 

 

 

 

 

 

 

 

 

Net patient service revenue

 $ 25.661

 $ 27.236

 $ 28.796

 $ 30.576

 $ 34.582

 

 

 

 

 

 

 

 

 

 

 

Inpatient operating costs

 $ 18.635

 $ 19.221

 $ 20.573

 $ 22.229

 $ 24.771

 

 

Outpatient operating costs

      5.261

      6.062

      6.831

      8.098

      9.187

 

 

 

 

 

 

 

 

 

 

 

Total patient costs

 $ 23.896

 $ 25.283

 $ 27.404

 $ 30.327

 $ 33.958

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

  Selected Operating Data:

 

 

 

 

 

 

 

 

  (Millions of Dollars)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2001

2002

2003

2004

2005

 

 

Medicare discharges

3,008

2,960

2,721

2,860

2,741

 

 

Total discharges

 

9,680

9,311

8,784

8,318

8,576

 

 

Outpatient visits

 

30,754

31,960

32,285

32,878

36,796

 

 

Licensed beds

 

210

210

210

210

210

 

 

Staffed beds

 

192

196

193

197

178

 

 

Patient days

 

45,296

45,983

44,085

42,434

40,062

 

 

Case mix index

 

1.2531

1.2674

1.2869

1.2993

1.3161

 

 

Employee FTEs

 

604.5

618.1

610.8

625.8

619.3

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

OUTPUT DATA:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

  Statements of Cash Flows:

 

 

 

 

 

 

 

 

  (Millions of Dollars)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CASH FLOWS FROM OPERATIONS

2002

2003

2004

2005

 

 

Income from operations

 

 $   3.214

 $   2.629

 $   2.102

 $   2.458

 

 

Noncash expenses

 

      1.952

      2.326

      2.633

      2.756

 

 

Change in accounts receivable

 

      1.083

      0.473

     (1.315)

     (1.739)

 

 

Change in inventories

 

     (0.065)

     (0.029)

     (0.091)

     (0.078)

 

 

Change in other current assets

 

      0.399

     (0.014)

     (0.395)

     (0.220)

 

 

Change in accounts payable

 

      0.205

     (0.345)

      0.325

      0.507

 

 

Change in accruals

 

      0.250

      0.518

      0.043

     (0.327)

 

 

Change in current portion of LT debt

 

      0.154

     (0.180)

      1.231

      0.124

 

 

    Net cash flow from operations

 

 $   7.192

 $   5.378

 $   4.533

 $   3.481

 

 

 

 

 

 

 

 

 

 

 

CASH FLOWS FROM INVESTING ACTIVITIES

 

 

 

 

 

Fixed asset acquisitions

 

 $  (4.722)

 $  (6.402)

 $  (7.686)

 $  (4.328)

 

 

 

 

 

 

 

 

 

 

 

CASH FLOWS FROM FINANCING ACTIVITIES

 

 

 

 

 

Long-term debt

 

 

 $  (0.184)

 $  (0.102)

 $   3.549

 $  (1.427)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Net increase (decrease) in cash

 

 $   2.286

 $  (1.126)

 $   0.396

 $  (2.274)

 

 

Beginning cash and investments

 

      3.513

      5.799

      4.673

      5.069

 

 

 

 

 

 

 

 

 

 

 

Ending cash and investments

 

 $   5.799

 $   4.673

 $   5.069

 $   2.795

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Note:  The noncash expenses and fixed asset acquisitions data in the statements of cash flows are somewhat different than

          they would be if calculated directly from the other financial statements because of asset revaluations.

 

 

 

 

 

 

 

 

 

 

Financial Statement Analysis: Du Pont Analysis

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

         2005 Ind Data (200-299 Beds)

 

 

2001

2002

2003

2004

2005

+Quartile

Median

Total margin

 

11.38%

11.28%

8.75%

6.48%

6.75%

5.58%

3.48%

Total asset turnover

0.68

0.66

0.66

0.61

0.67

1.04

0.89

ROA = TM x TATO

7.75%

7.43%

5.75%

3.97%

4.53%

5.80%

3.10%

Equity multiplier

 

1.82

1.73

1.66

1.79

1.69

2.70

1.94

 

 

 

 

 

 

 

 

 

ROE = ROA x Equity multiplier

14.10%

12.88%

9.54%

7.09%

7.66%

15.66%

6.01%

 

 

 

 

 

 

 

 

 

 

Check ROE (Excess/Funds)

14.10%

12.88%

9.54%

7.09%

7.66%

  Note:  The quartile values are based on the upper and

 

 

 

 

 

 

 

             lower numerical values regardless of whether that 

 

 

 

 

 

 

 

             value is good or bad.  The interpretation is

 

 

 

 

 

 

 

             left to the analyst.

Financial Statement Analysis: Ratios

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

         2005 Ind Data (200-299 Beds)

 

 

2001

2002

2003

2004

2005

+Quartile

Median

  Profitability Ratios:

 

 

 

 

 

 

 

 

    Deductible ratio

0.14

0.13

0.12

0.20

0.23

0.34

0.26

    Total margin

 

11.38%

11.28%

8.75%

6.48%

6.75%

5.58%

3.48%

    Return on assets

7.75%

7.43%

5.75%

3.97%

4.53%

5.80%

3.10%

    Return on equity

14.10%

12.88%

9.54%

7.09%

7.66%

15.66%

6.01%

 

 

 

 

 

 

 

 

 

  Liquidity Ratios:

 

 

 

 

 

 

 

 

    Current ratio

 

5.52

4.52

3.91

2.92

2.67

2.53

1.99

    Days cash on hand

57.79

90.82

68.08

66.87

32.72

32.35

15.89

 

 

 

 

 

 

 

 

 

  Debt Management Ratios:

 

 

 

 

 

 

 

 

    Debt ratio

 

45.06%

42.27%

39.73%

44.03%

40.90%

62.90%

48.40%

    LT debt to equity

73.30%

63.20%

56.85%

64.84%

55.47%

127.00%

64.70%

    Times interest earned

3.29

3.46

3.23

2.32

2.38

4.29

2.23

    Fixed charge coverage

2.99

2.83

2.95

1.26

1.31

2.18

1.35

    Cash flow coverage

4.56

4.98

5.22

3.98

3.95

5.32

3.22

 

 

 

 

 

 

 

 

 

  Asset Management Ratios:

 

 

 

 

 

 

 

 

    Inventory turnover

79.78

70.71

69.52

62.01

60.59

98.68

63.95

    Current asset turnover

2.58

2.52

3.07

2.71

3.10

3.94

3.38

    Fixed asset turnover

0.92

0.89

0.84

0.79

0.86

2.20

1.76

    Total asset turnover

0.68

0.66

0.66

0.61

0.67

1.04

0.89

    Avgerage collection period

84.13

64.76

55.25

67.73

78.24

87.53

75.67

    Average payment period

31.19

39.23

36.39

54.05

51.52

71.24

56.52

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

  Other Ratios:

 

 

 

 

 

 

 

 

    Average age of plant (years)

5.17

5.10

5.03

5.39

6.12

8.86

7.39

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Operating Indicator Analysis:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

         2005 Ind Data (200-299 Beds)

 

 

2001

2002

2003

2004

2005

+Quartile

Median

  Profit Indicators:

 

 

 

 

 

 

 

 

    Profit per inpatient discharge

$305.00

$301.98

$280.03

$126.72

$79.61

$89.04

($21.30)

    Profit per outpatient visit

($38.61)

($26.87)

($33.07)

($24.49)

($1.60)

$6.22

$0.66

 

 

 

 

 

 

 

 

 

  Net Price Indicators:

 

 

 

 

 

 

 

 

    Net price per discharge

$2,230

$2,366

$2,622

$2,799

$2,968

$4,091

$3,411

    Net price per visit

$132

$163

$179

$222

$248

$201

$139

    Medicare payment %

31.07%

31.79%

30.98%

34.38%

31.96%

43.47%

36.60%

    Bad debt/charity %

5.88%

6.26%

6.51%

6.55%

6.71%

7.89%

4.76%

    Contractual allowance %

8.32%

6.57%

5.30%

13.57%

16.65%

25.27%

20.02%

    Outpatient revenue %

15.87%

19.10%

20.01%

23.85%

26.40%

25.26%

21.03%

 

 

 

 

 

 

 

 

 

  Volume Indicators:

 

 

 

 

 

 

 

 

    Occupancy rate

 

64.63%

64.28%

62.58%

59.01%

61.66%

67.12%

58.10%

    Average daily census

124.10

125.98

120.78

116.26

109.76

173.23

144.73

 

 

 

 

 

 

 

 

 

  Length of Stay Indicators:

 

 

 

 

 

 

 

 

    Length of stay (days)

4.68

4.94

5.02

5.10

4.67

6.80

6.07

    Adj length of stay

3.73

3.90

3.90

3.93

3.55

6.48

5.36

 

 

 

 

 

 

 

 

 

  Intensity of Service Indicators:

 

 

 

 

 

 

 

 

    Cost per discharge

$1,925

$2,064

$2,342

$2,672

$2,888

$3,937

$3,392

    Adjusted cost per discharge

$1,536

$1,629

$1,820

$2,057

$2,195

$3,417

$2,924

    Cost per visit

 

$171

$190

$212

$246

$250

$202.23

$141.97

    Case mix index

 

    1.2531

    1.2674

    1.2869

    1.2993

    1.3161

        1.2795

        1.1756

 

 

 

 

 

 

 

 

 

  Efficiency Indicators:

 

 

 

 

 

 

 

 

    FTEs per occupied bed

4.10

3.97

4.04

4.10

4.15

4.59

4.15

    Outpat manhours/visit

6.49

7.69

7.88

9.44

9.24

8.66

5.84

 

 

 

 

 

 

 

 

 

  Unit Cost Indicators:

 

 

 

 

 

 

 

 

    Salary per FTE

 

$17,914

$18,015

$20,047

$19,923

$22,596

$24,447

$22,517

    Employee benefits %

13.81%

15.55%

14.94%

19.31%

18.35%

19.58%

17.04%

    Liability costs/disc

$10.54

$16.86

$15.94

$24.16

$25.42

$80.94

$42.05

 

 

 

 

 

 

 

 

 

EVA Analysis:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

  Cost of capital input

10.0%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2001

2002

2003

2004

2005

 

 

  Economic value added (EVA)

 

 $        0.4

 $        0.2

 $      (0.8)

 $      (1.6)

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Assignment Instructions:

The Consultant Report provides an opportunity for the student (working in groups) to synthesize the topics learned in this course into a project. This project provides the group with a hypothetical organization with some financial, operational, and strategic assumptions and asks the group to prepare a report to the Organization’s Senior Management and Board of Directors with an assessment as to how the Organization is currently performing and what recommendations are important to implement in order for the Organization to succeed in the future.

For this assignment, you will need to refer to the Creekside Community Hospital Data (also attached).

Utilize the following information:

  • Hospital Characteristics (see attached financials)
    • Competitive environment, declining market share to competitors
    • Moderate to substantial debt
    • Facility and equipment that is fairly current, but will have future investments in capital
    • Partial electronic medical record system
    • Mediocre quality and patient satisfaction scores
    • Few employed physicians/ no hospitalist program
    • Split payor mix between public and private
    • Overall not profitable from operations in most recent fiscal year
  • Local Physician Practices Characteristics
    • Small primary care and specialty practices (mixture of solo and small groups)
    • Independent ownership
    • Loose affiliation with hospital
    • Combination of office and hospital practice

Both Hospital and Physician organizations have contract only relationships with payors and suppliers and are currently not working with either in any strategic way financially.

Your group is hired as a financial consultant to prepare a financial strategy (or strategies) to the hospital as they transition from the current environment to the future environment that will be impacted by healthcare reform due to governmental intervention as well as changes from within the industry itself.

Specifically, your strategy should consider more than one alternative (outcomes). When formulating your response, consider addressing the following topics at a minimum (feel free to add other financial topics as well). This Consultant’s Report should include about one page for each topic:

  1. Address how a strong operating and capital budget process would assist achieving future financial goals (what tools might you employ?). Explain why accurate cost allocation is important. What would be the priorities for capital budgets (in general, not specifically)?
  2. Explain how you would advise both the hospital and physicians (separately or jointly) to work with payors and suppliers in this new environment.

All sources, including course materials, must be cited in text in APA style.

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