Homework answers / question archive / Assessment Task – Portfolio of Evidence Document1 Student Name Student Number Unit Code/s & Name/s BSBMGT517 - Manage Operational Plan Assessment Name Investigating the feasibility of implementing an operational strategy Assessment Due Date Assessment Task No

Assessment Task – Portfolio of Evidence Document1 Student Name Student Number Unit Code/s & Name/s BSBMGT517 - Manage Operational Plan Assessment Name Investigating the feasibility of implementing an operational strategy Assessment Due Date Assessment Task No

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Assessment Task – Portfolio of Evidence Document1 Student Name Student Number Unit Code/s & Name/s BSBMGT517 - Manage Operational Plan Assessment Name Investigating the feasibility of implementing an operational strategy Assessment Due Date Assessment Task No. AT2 Date submitted Assessor Name Student Declaration: I declare that this assessment is my own work. Any ideas and comments made by other people have been acknowledged as references. I understand that if this statement is found to be false, it will be regarded as misconduct and will be subject to disciplinary action as outlined in the TAFE Queensland Student Rules. I understand that by emailing or submitting this assessment electronically, I agree to this Declaration in lieu of a written signature. Student Signature Instructions to Student Date Now that you have interviewed one of your specialist stakeholders (from Assessment 1) to obtain important information about setting up your chosen operational strategy, you are to undertake the following tasks in order to gain approval to implement your chosen operational strategy: • develop an initial set-up budget; • write up an investigation report that provides your findings and recommendations regarding the feasibility of developing and implementing this new or modified operational strategy • devise a risk management plan, • develop a communication plan to communicate with all stakeholders that shall be affected in some way by this new or modified operational strategy; and • Communicate with two (2) of these stakeholders by adopting the communication medium from the communication plan. 123 TMP C – Assessment Template – Portfolio of Evidence v1.2 Page 1 of 9 Document1 Materials to be supplied: All students will be provided with the Investigation Report template to complete. Students using the SIM Co. simulated workplace scenario are to also refer to the following documents in order to successfully complete this assessment: • Appendix 1 – SIM Co. simulated workplace scenario • Appendix 2 – SIM Co. Policy & Procedures Manual Work, Health and Safety: • Students have a duty of care when interacting with other students, work colleagues and themselves and must adhere to all WHS guidelines provided by TAFE Qld and/or their workplace. • Online students need to ensure they undertake a work health and safety check of their learning and assessment environment prior to the commencement of any learning of assessment and address any WHS hazards appropriately. Assessment Criteria: To achieve a satisfactory result, your assessor will require you to attach appropriate evidence in your portfolio that demonstrates the following key skills/tasks/knowledge to an acceptable industry standard: • this assessment task document completed as required; • prepared initial set up budget; • prepared investigation report that documents these findings and makes recommendations based on the analysis of these findings; • prepared risk contingency plan to overcome potential risks as part of the investigation report; • prepared communication plan to ensure all those that may be affected by this operational planning scenario are informed; and • obtain approvals to implement the workplace or SIM Co. simulated workplace scenario; • evidence of two communication mediums advising key stakeholders of this operational strategy. Number of Attempts: You will receive up to two (2) attempts at this assessment task. Should your 1st attempt be unsatisfactory (U), your teacher will provide feedback and discuss the relevant sections / questions with you and will arrange a due date for the submission of your 2nd attempt. If your 2nd submission is unsatisfactory (U), or you fail to submit a 2nd attempt, you will receive an overall unsatisfactory result for this assessment task. Only one reassessment attempt may be granted for each assessment task. For more information, refer to the Student Rules. 123 TMP C – Assessment Template - Portfolio of Evidence v1.2 Page 2 of 9 Document1 Submission details (if relevant) Insert your personal details on page 1 and sign the Student Declaration. Include this template with your submission. You are to submit all evidence required for this portfolio including: • answers to questions in the spaces and templates provided in this document; and • suitable communication evidence to key stakeholders This evidence is to submitted on or before the assessment due date provided in the: Instructions to Assessor • TAFE Queensland Learning Management System: Connect url: https://connect.tafeqld.edu.au/d2l/login • Username; 9 digit student number • For Password: Reset password go to https://passwordreset.tafeqld.edu.au/default.aspx> Students have the option of basing this assessment on either a new or modified workplace operational strategy, or the SIM Co. simulated workplace scenario provided. Students that have elected to adopt an actual operational strategy are to access the appropriate workplace information including policies and procedures, workplace personnel, and other appropriate workplace information. However, students that have elected to adopt the SIM Co simulated workplace scenario are to access the detailed information about SIM Co. in the appendices attached to this assessment. In order to complete the assessment, students must address all parts of the detailed assessment instructions provided below and collate this evidence into a portfolio that is to be submitted. Students are to complete this assessment by the due date as specified in the Connect LMS offering. You are able to grant extensions within the study period; however, no extensions are allowed beyond the close of study, unless for exceptional circumstances. Students are to provide written evidence of such exceptional circumstances to be granted an extension beyond the close of study. You are able to provide verbal and written assistance to students. This may be in the form of answering any questions students may have or allowing students to submit one (1) written draft via e-mail for you to review prior to submission. Students also have the opportunity to gain additional support by contacting ‘Studiosity’. You will need to ensure all students are aware of this external service. Ensure you provide balanced feedback to students on the evidence they provide. This feedback is to be recorded on the marking criteria sheet provided and uploaded to Connect. Note to Student An overview of all Assessment Tasks relevant to this unit is located in the Unit Study Guide. 123 TMP C – Assessment Template - Portfolio of Evidence v1.2 Page 3 of 9 Document1 Instructions to Students: Part A – Initial Set up Budget: You are to prepare an initial setup budget showing the expenses required to initially set up the required resources for the new or modified operational strategy that you have chosen in the actual workplace or the e-commerce strategy based on the information provided in the SIM Co Simulated Workplace. The initial setup budget needs to include the wages and salaries of the staff employed to oversee this new strategy along with any training and recruitment costs. Also ensure you include other costs such as website costs, plant and equipment expenses as well as warehouse and office expenses. Record this initial budget information in the initial budget template provided below. Initial Set-Up Budget Cost Item Amount ($) Comments Wages and Salaries $ $ $ Training and Recruitment $ $ $ Website Development and Promotion of Website $ $ $ Plant and Equipment $ $ $ Warehouse and Office Expenses $ $ $ Total Costs $ 123 TMP C – Assessment Template - Portfolio of Evidence v1.2 Page 4 of 9 Document1 Part B – Investigation Report: As you have been tasked with assessing the viability of introducing this new or modified operational strategy, you are to prepare an Investigation Report of 1000-2000 words. If you have adopted the SIM Co e-commerce strategy then this will be the Finance Manager. You are to write your report by following the report format and guiding comments in green font below. Make sure you delete all reference to the green guiding comments prior to submission: • Introduction – providing background information and the reason for this investigation • Method of Investigation – that describes a general statement about the purpose of this investigation and a description of the investigation methods used under the following subheadings: • • − Relevant Legislation: Identify the relevant legislation and how they were identified as relevant − Company Policies and Procedures: Identify the relevant company policies and procedures and how they were identified as relevant − Interviews: Identify who you interviewed and why they were chosen to be interviewed − Financials: Identify what budget was analysed and what the profitability projection index measures Findings – discuss your findings and whether or not they provide sufficient opportunities to implement the e-commerce strategy and/or the requirements identified − Relevant Legislation: What needs to be done to ensure the identified legislation is being complied with? − Company Policies and Procedures: What needs to be done to ensure the identified company policies and procedures are being met? − Interviews: What were the main points to take away from these interviews? − Analysis of Financials: How healthy is the current budget and what is the profitability projection index showing? Recommendations – make an appropriate recommendation to senior management based on these findings. For the SIM Co workplace scenario, this will be James Crow, Director. Ensure this recommendation clearly identifies what is being recommended, who should be responsible for implementing this recommendation and anything else that will help to make it clear. 123 TMP C – Assessment Template - Portfolio of Evidence v1.2 Page 5 of 9 Document1 Part C – Risk Contingency Plan: You are to identify the high and medium risks associated with the implementation of this new or modified operational strategy. If you have chosen the SIM Co. workplace scenario then you will find information in Appendix 1 – SIM Co Simulated Workplace under the heading Risks to Implementation. Determine suitable risk mitigation strategies and activities for high and medium risks only by completing the Risk Contingency Plan below. Make sure you clearly identify each risk, record the risk mitigation strategy, and who will be responsible for overseeing each strategy. Make sure you delete the green guiding comments prior to submission. Risk Contingency Plan Company Name Person Developing Risk Plan Consultation (List who was consulted as part of this plan – name and position) Risk Identified Risk Minimisation Strategies \ Activities By Whom Clearly identify the risk List the strategies as dot points Identify the person to manage this risk 123 TMP C – Assessment Template - Portfolio of Evidence v1.2 Page 6 of 9 Document1 Part D - Approvals: You are to identify who will approve the Investigation Report, along with the initial budgetary requirements and risk contingencies and document any variations. This information is to be recorded in the space provided below. Documents: Name: Signature: Investigation Report Initial budgetary requirements Risk contingencies 123 TMP C – Assessment Template - Portfolio of Evidence v1.2 Page 7 of 9 Document1 Part E – Communication Plan: Assume you get approval to implement this new or modified operational strategy based on your excellent consultation and investigation methods. You are to provide a detailed Communication Plan to at least 3 key stake holders. This plan is to outline what is to be communicated and how this information is to be communicated to the relevant stakeholders. This information is to be recorded in the Communication Plan provided below. Make sure you delete the green guiding comments prior to submission. Communication Plan Assume that your report, recommendations, and budget have been approved and you will now proceed with developing an operational action plan. List who should you inform about the decision and explain how will you communicate it to them? Key Stakeholder List who will be communicated this information What is to be communicated: (e.g. specific things from the recommendations in the Investigation Report) 123 TMP C – Assessment Template - Portfolio of Evidence v1.2 How will this be communicated? (e.g. e-mail, face-to-face, type of report, etc.) Page 8 of 9 Document1 Part F – Communicating with Key Stakeholders: Choose any two (2) of the stakeholder groups you have identified on your Communication Plan in Part E above and prepare suitable information (e.g. in the form of minutes of a meeting, an email, newsletter, etc.) that is to be communicated to each group in accordance with this communication plan informing them that: • this new or modified strategy has been approved; • as a result of this approval, variations to existing work are to occur in the near future (e.g. that existing SIM Co customer service staff may have an opportunity to be recruited as online customer service staff as a result of introducing the new e-commerce strategy); and • they are prepared to engage in any alterations to day-to-day work tasks.