- True or False: An IT plan should be developed before a strategic business plan so that management will know what they can plan based on available systems.
False
- Which of the following best defines a process?
a series of tasks that are completed in order to accomplish a goal
- Which of the following are true about an Enterprise Resource Planning (ERP) System? (select all that apply)
1) it has a centralized database
2) it can be used to run an entire company
3) it is a software application
4) it has best practices built in
- True or False: IT managers should implement new technology as soon as it hits the market, always striving to obtain the least expensive products available.
False
- Which of the following is defined as an intentional effort to plan, document, implement, and distribute an organization's business processes with the support of information technology?
Business project management
- Good IT management, which is necessary for a great IT plan, should do which of the following?
advise management if technology being considered to solve a problem is not yet proven
- How often should the IT plan should be changed?
typically, every three to five years—or sooner, if business conditions warrant it
- True or false: Most IT dollars are spent on the IT infrastructure.
True
- True or false: In business process reengineering, it is best to select the IT system to be used prior to reengineering the processes to ensure the process fits the system.
False
- Which of the following is defined as fully understanding the goals of a process and then dramatically redesigning it from the ground up to achieve dramatic improvements in productivity and quality?
business process reengineering