Homework answers / question archive / Saudi Electronic University MGT 530 Operations Management 1)Operations management involves continuous decision making; hopefully most decisions made will be: A

Saudi Electronic University MGT 530 Operations Management 1)Operations management involves continuous decision making; hopefully most decisions made will be: A

Operations Management

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Saudi Electronic University

MGT 530

Operations Management

1)Operations management involves continuous decision making; hopefully most decisions made will be:

A.            redundant.

B.            minor in nature.

C.            informed.

D.            quantitative.

E.            qualitative.

 

2. Which of the following is not a type of operations?

A.            goods production

B.            storage/transportation

C.            entertainment

D.            communication

E.            advertising

 

3. Operations and sales are the two        functions in businesses.

A.            strategic

B.            tactical

C.            support

D.            value-adding

E.            line

 

4. The responsibilities of the operations manager are:

A.            planning, organizing, staffing, procuring, and reviewing.

B.            planning, organizing, staffing, directing, and controlling.

C.            forecasting, designing, planning, organizing, and controlling.

D.            forecasting, designing, operating, procuring, and reviewing.

E.            designing and operating.

 

 

 

Project Management (No MCQ in the test bank)

 

Judgmental forecasts

5. Which of the following is not a type of judgmental forecasting?

A.            executive opinions

B.            sales force opinions

C.            consumer surveys

D.            the Delphi method

E.            time series analysis

 

6. The two general approaches to forecasting are:

A.            mathematical and statistical.

B.            qualitative and quantitative.

C.            judgmental and qualitative.

D.            historical and associative.

E.            precise and approximation.

 

7. Forecast approaches are either quantitative or qualitative. Forecasts based on judgment and opinion do not include:

A.            executive opinion.

B.            salesperson opinion.

C.            second opinions.

D.            customer surveys.

E.            Delphi methods.

 

Learning curves

8. The assessment of the environmental impact of a product or service throughout its useful life is called:

A.            flow diagramming.

B.            service blueprinting.

 

C.            quality function deployment.

D.            process mapping.

E.            life cycle analysis.

 

Predetermined time standards

9. Determining the number of cycles to observe is an element of:

A.            stopwatch time study.

B.            standard elemental times.

C.            predetermined time standards.

D.            work sampling.

E.            MTM tables.

 

Job design

10. Behavioral approaches to job design include:

A.            specialization.

B.            ergonomics.

C.            job rotation.

D.            flow process charts.

E.            simo charts.

 

11. A behavioral approach to job design which increases responsibility for planning and coordinating tasks is job:

A.            enlargement.

B.            rotation.

C.            enrichment.

D.            involvement.

E.            enhancement.

 

12. Which of the following concerns is not one that job designers focus on?

A.            what will be done in a job

B.            who will do the job

C.            how the job will be done

D.            when should the job be completed

E.            where the job will be done

 

13. The design of work systems typically involves:

(I)           work measurement.

(II)          job design.

(III)         compensation.

(IV)        the use of outside consultants.

A.            II and III only

B.            I and III only

C.            II, III, and IV only

D.            I, II, and III only

E.            I, II, III, and IV

 

Product life cycle

14. The assessment of the environmental impact of a product or service throughout its useful life is called:

A.            flow diagramming.

B.            service blueprinting.

C.            quality function deployment.

D.            process mapping.

E.            life cycle analysis.

 

15. Which of the following process types would be most likely to be used in the introductory phase of a product's life cycle?

A.            continuous

B.            intermittent

C.            project

D.            batch

 

E.            job shop

 

16. Which of the following process types would be most likely to be used in the maturity phase of a product's life cycle?

A.            repetitive

B.            intermittent

C.            project

D.            batch

E.            job shop

 

17. What is it about job shops that make them appropriate for products in the introductory phase of their life cycle?

A.            efficiency

B.            technology

C.            flexibility

D.            high volume capacity

E.            rigidity

 

18. What is it about repetitive processes that make them appropriate for products in the maturity phase of their life cycle?

A.            efficiency

B.            general-purpose technology

C.            possible variety

D.            low risk

E.            flexibility