InterAmerican Recinto Metropolitano

BUSINESS BADM 5100

Capítulo 7

7.1

1)Which of the following measures how long a person can sustain effort toward achieving a goal?

A.            Self-actualization

B.            Motivation

C.            Intensity

D.            Direction

E.            Persistence

 

2.            Which of the following refers to how hard a person tries?

A.            Direction

B.            Self-actualization

C.            Motivation

D.            Persistence

E.            Intensity

 

3.            Which of the following describes the process that accounts for an individual's intensity, direction, and persistence of effort toward attaining a goal?

A.            Direction

B.            Intensity

C.            Motivation.

D.            Self-actualization

E.            Persistence

 

4.            Which of the following accounts for a person's intensity, direction, and persistence in achieving a goal?

A.            Self-actualization

B.            Hierarchy of needs

C.            Ability

D.            Need for power

E.            Motivation

 

5.            In terms of motivation, which of the following describes how hard a person tries to achieve a goal?

A.            Willingness

B.            Intensity

C.            Direction

D.            Effort

E.            Persistence

 

7.2

 

1.            Which theory of motivation hypothesized that within every human being there exists a set of needs that resembles a pyramid?

A.            Maslow's hierarchy

B.            Social learning theory

C.            Reinforcement theory

D.            McClelland's theory of needs

E.            Goal setting theory

 

2.            Which of the following theories examines the needs of achievement, power, and affiliation to explain motivation?

A.            McClelland's Theory of Needs

B.            Equity theory

C.            Reinforcement theory

D.            Two-factor theory

E.            Maslow's Hierarchy of Needs Theory

 

 

3.            According to Herzberg, which of the following is true regarding job satisfaction?

A.            Dissatisfaction occurs when factors that lead to job satisfaction are missing.

B.            Quality of supervision, pay, company policies, physical working conditions, and job security are examples of motivation/satisfaction factors.

C.            Dissatisfied workers cite extrinsic factors such as supervision, pay, company policies, and working conditions as a source of their job dissatisfaction.

D.            Dissatisfaction occurs when advancements, recognition, responsibility, and achievement are not achieved.

E.            The opposite of job satisfaction is dissatisfaction.

 

4.            Which of the following theories hypothesizes that humans seek to satisfy five needs, and as each need becomes satisfied, the next one becomes dominant?

A.            Reinforcement theory

B.            Equity theory

C.            McClelland's Theory of Needs

D.            Two-Factor theory

E.            Maslow's Hierarchy of Needs theory

5.            Which of the following theories disputes the assumption that dissatisfaction is the opposite of satisfaction?

A.            Maslow's Hierarchy of Needs theory

B.            Reinforcement theory

C.            McClelland's Theory of Needs

D.            Equity theory

E.            Two-Factor theory

 

7.3

 

1.            The theory which supports the notion that people prefer control over their actions and work is known as                                .

A.            Herzberg' two-factor theory

B.            goal setting theory

C.            self-efficacy theory

D.            self-determination theory

E.            reinforcement theory

 

2.            Which of the following can cause a person to shift the explanation for performing a task from external to internal?

A.            Adding an extrinsic reward.

B.            Removing an intrinsic reward.

C.            Adding an extrinsic goal.

D.            Removing an extrinsic reward.

E.            Adding an intrinsic goal

 

3.            Which of the following theories states deadlines diminish motivation if employees view them as coercive?

A.            Cognitive evaluation theory

B.            Reinforcement theory

C.            Equity theory

D.            Self-determination theory

E.            Self-concordance theory

 

4.                           refers to the alignment between goals and intrinsic motivators.

A.            Goal setting theory

B.            Organizational citizenship behavior (OCB)

C.            Self-concordance

D.            Feedback alignment

E.            Self-efficacy

 

5.            Which motivation process involves the participative setting of goals that are tangible, verifiable, and measurable?

A.            Management by objectives

B.            Self-concordance

C.            Self-determination theory

D.            Reinforcement theory

E.            Equity theory

 

7.4

 

1.            Gaining relevant experience with a task or job is known as which of the following?

A.            Verbal persuasion

B.            Enactive mastery

C.            Pygmalion effect

D.            Arousal

E.            Vicarious modeling

 

2.            Which theory argues that an individual's behavior can be trained or conditioned?

A.            Pygmalion effect

B.            Goal-setting theory

C.            Reinforcement theory

D.            Self-efficacy theory

E.            Management by objectives

 

3.            Which of the following motivational theories involves an individual's perceived view of fairness?

A.            Operant conditioning theory

B.            Pygmalion effect

C.            Self-efficacy theory

D.            Goal-setting theory

E.            Equity theory

 

4.            Self-efficacy theory is also known as       .

A.            goal setting theory

B.            social learning theory

C.            reinforcement theory

D.            self-efficacy

E.            expectancy theory

 

5.            Equity theory is related to            .

A.            self-efficacy

B.            reimbursement

C.            goal setting

D.            organizational justice E.self-reliance

 

7.5

 

1.            Engaged employees result in      .

A. high socialization

B. higher stress

C. lower task performance

D. lower OCB

E. higher productivity

 

2.            Organizations increase employee engagement by            .

A. reducing safety constraints

B. selecting high performing employees

C. consistently rewarding performance with raises

D. holding employees accountable

E. increasing access to resources

 

3.            Which of the following describes the investment of an employee's physical, cognitive, and emotional energies into job performance?

A. Job enlargement

B. Job enrichment

C. Job rotation

D. Job engagement

E. Job satisfaction

 

4.            Which of the following is a possible drawback of job engagement?

A. Lack of promotions

B. Family conflict

C. Job satisfaction

D. Overconfidence

E. Lack of motivation

 

5.            What does it mean when an employee has a high level of job engagement?

A. The employee thinks outcomes are allocated fairly.

B. The employee displays dignity and respect for others.

C. The employee experiences a high degree of extrinsic rewards.

D. The employee believes there is fairness of job outcomes, such as pay and recognition.

E. The employee's behavior, thoughts, and emotions are all directed toward job performance.

 

7.6

 

1. The drive to have friendly and close interpersonal relationships can be described as which of the following?

A. Need for extrinsic rewards.

B. Need for affiliation.

C. Need for power.

D. Need for self-actualization.

E. Need for achievement.

 

2. Which of the theories recognizes that an organization's rewards reinforce an individual's performance?

A. Expectancy theory

B. Goal-setting theory

C. Reinforcement theory

D. Maslow's Hierarchy of Needs theory

E. Equity theory

 

3. Theories that combine in ways that enhance or emphasize each other's qualities are known as which of the following?

A. Complementary

B. Equity

C. Two-factor

D. Self-actualizing

E. Reinforcement

 

4. Which theory predicts an employee will display a high level of effort if they perceive a strong relationship between effort and performance, performance and reward, and rewards and satisfaction of personal goals?

A. Expectancy theory

B. Reinforcement theory

C. Goal-setting theory

D. Equity theory

E. Maslow's Hierarchy of Needs theory

 

5. Theories that combine in ways that enhance or emphasize each other's qualities are known as which of the following?

A. Self-actualizing

B. Two-factor

C. Equity

D. Complementary

E. Reinforcement