Texas A&M University, Corpus Christi

COMM 1315

Chapter 3: Listening

1)T F People need effective listening skills in almost all occupations.

1. T F         Research indicates that even when we listen carefully, we understand and retain only about half of what we hear.

2. T F         People spend more time listening than in any other communicative activity.
3. T F         Hearing and listening are identical.
4. T F         It is impossible to listen too hard.

5. T F         The aim of active listening is to set aside one’s own frame of reference and, as far as possible, to listen from within the speaker’s frame of reference.

6. T F         As your textbook explains, focusing on a speaker’s delivery and personal appearance is an excellent way to strengthen your listening skills.

7. T F         One of the major obstacles to listening effectively is that the brain can process many more words than can be spoken in a minute.

8. T F         According to your textbook, a skilled therapist listening to a patient is an example of appreciative listening.

9. T F         Appreciative listening is closely tied to critical thinking.
10. T F         Listening is a passive process, while critical thinking is an active process.
11. T F         Listening to provide emotional support for someone is called empathic listening.
12. T F         According to your textbook, listening to understand a classroom lecture is an example of appreciative listening.

13. T F         According to your textbook, listening to understand a classroom lecture is an example of comprehensive listening.

14. T F         When you listen to someone give a sales presentation, and you need to decide whether you will buy the item, you are engaged in comprehensive listening.

15. T F         You can improve your own speeches by listening carefully to the speeches of other people.

16. T F         Listening to evaluate a message for purposes of accepting or rejecting it is known as critical listening.

17. T F         When you listen to the campaign speech of a political candidate for the purpose of accepting or rejecting the speaker’s message, you are engaged in critical listening.

18. T F         When listening critically for evidence, you should consider primarily how the evidence relates to your personal frame of reference.

19. T F         When you listen to the campaign speech of a political candidate for the purpose of accepting or rejecting the speaker’s message, you are engaged in empathic listening.

20. T F         Critical listening involves listening to evaluate a message for purposes of accepting it or rejecting it.

21. T F         Active listeners give their undivided attention to the speaker in a genuine effort to understand her or his point of view.

22. T F         One of the major barriers to effective communication is that the brain can process words much faster than a speaker can talk.