Park University

MGT mg371

1)_is the process of structuring working relationships so that organizational members interact and cooperate to achieve organizational goals.

2. Which of the following processes gives the managers the ability to measure performance accurately and regulate organizational efficiency and effectiveness?

3. An organization's           is a short, succinct, and inspiring statement of what the organization intends to become.

4. Mark, a manager at Matt's Shack, monitors the work performance of workers in his department to determine if the quality of their work is meeting the standards of the company. Mark is engaging in which of the following managerial functions?

5. Which of the following is true of middle managers?

6. The need for              is the extent to which an individual is concerned about establishing and

maintaining good interpersonal relations, being liked, and having the people around him/her get along with one another.

7. Edward, a manager at Real Corp., is a very positive individual. He rarely exhibits adverse emotions or moods and is always optimistic about himself and others. It can be said that Edward is:

8. Managers who are              appear to lack direction and self-discipline.