Itawamba Community College

HRM 101

1)Top executives at Toddler Toys Company have agreed on a new mission statement. More specifically, they have agreed on what business the company should be in and who their consumers are. What should the next step be for these top executives?

Effective employment planning includes all of the following EXCEPT:

2. translating organizational goals into the number of workers needed.

3. The SWOT analysis is a process for determining a firm’s

4. During a meeting Julandre, a top executive at Garden Tools International (GTI) made a presentation about the organizational strengths that represent the firm’s unique skills and resources. Julandre insisted that these organizational strengths should give GTI, a competitive edge in the future. What was Julandre referring to in this meeting?

5. The steps of the strategic planning process, in order, are

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6. Which of the following describes the “Strategy” phase of the strategic planning process? Determining what business the organization will be in

7. Which of the following describes the “Structure” phase of the strategic planning process?

8. Which of the following describes the “People” phase of the strategic planning process?

9. A replacement chart is used

10. Which of these changes in the labor supply is the most difficult to predict? Dismissals

11. Employee retention is a major HRM issue. According to the text, it is estimated that about      of the reasons employees quit their jobs and leave organizations are within the control of managers.

12. Yoshiko works in the human resources area of a large organization. As part of her duties, she routinely uses such methods as observation, individual and group interviews, technical conferences, and diary monitoring. What does she do?

13. During a job analysis, which of these tasks are performed?

14. Pierre is attempting to forecast the firm’s future supply of human resources. He is currently looking at retirements, transfers out of a unit, layoffs, sabbaticals, and dismissals. Which one is likely to be the most difficult to predict?

15. Where does job analysis occur in the strategic planning process? Before organizational mission is defined.

16. Frank, a college intern in human resources management at a large service organization, recently completed a job analysis for the 600 jobs in the Phoenix operations center. When Lloyd, his boss, reviewed Frank’s work, he found that many known job activities were not included. Further, some odd, even bizarre, activities were reported. Frank cited the Hawthorne studies in his explanation of the results. What technique did Frank use?

17. Leona has gathered job analysis data with a structured questionnaire for managerial jobs in remote locations of her firm. Exit interviews have produced comments like, "You should have told me what was really expected." She wants to use an additional collection technique to avoid misrepresentation in job descriptions. Leona’s boss told her, “Be thorough. Job analysis time and cost are nothing compared to the cost of replacing these managers.” Which method should she use?

18. Monique, the director of job analysis, must write job descriptions for new supervisors in a new plant. The new robotics line will make this location comparable to existing sites. She has a limited budget and a limited amount of time. Many former plant managers (they would have supervised these supervisory positions) are in Monique’s building. Which job analysis method should she use?

19. Rhonda, a junior job analyst, needs to use several techniques for some new assembly line positions in a new production facility. Her supervisor warns her against using the PAQ for which of these reasons?

20. The job analysis process should generate: job descriptions and job evaluations

21. Which statement best compares job specifications and job descriptions? Job description is the computerized version of job specification.

22. What use has the job description served under the ADA? It assures comparable worth.

23. Stan, vice-president of human resources, is explaining why job descriptions are an important organizational resource to the rest of the executive board. He could use all of the following to support his discussion EXCEPT:

24. How important is job analysis to the contemporary organization?

25. Which of the following is NOT an activity that organizations frequently cite as being affected by the job analysis process?

All of the following are disadvantages of flexible scheduling EXCEPT:

26. increased employee turnover who aren’t productive.

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27. Which of the following is NOT a job analysis method? Technical conference method