University of Texas, San Antonio - MGT 3013

CHAPTER 11

1)Which is the biggest obstacle to organizational change?

2. Which is most likely not a reason for organizational change?
3.                        innovation refers to innovations in products, services or processes that radically change an industry's rules of the game for producers and consumers.
4. Which is the best example of the ambidextrous approach?
5. Which innovative strategy do managers use that involves putting processes and structures in place to ensure that new ideas are accepted and implemented?
6. Technology change is a change in the organization's production process— how the organization does its work.
7. Which is not a characteristic of a creative organization?
8. Giving the first employee a $1,000 for coming up with a creative idea for an innovative product is an example of:
9. Which refers to several departments such as research, manufacturing and marketing that work closely together to develop new innovative products?
10. The Horizontal linkage model works best                             .
11. Open innovation generates creative, innovative ideas in-house and then develops, manufactures, markets, and distributes them.
12. Which is a good example of open innovation?
13. Organizational Development does not address which problem?
14. Which is incorrect regarding Organizational Development (OD)?
15. Which OD stage makes people aware of problems and the need for change?
16. Team building is an OD approach that brings together people from different parts of the organization (and often including outside stakeholders) to discuss problems or opportunities and plan for change.
17. Restraining forces do not include:

18. Which approach should a manager take if the group has power over implementation and the group will lose out in the change?

POST QUIZ

1. Organizational change and innovation are only prompted by external forces such as customer demands and market competition.
2. One of the reasons staff resist organizational change is because with change sometimes comes a new set of goals and assessments. A reason why a television producer might resist organizational change within the company she works for, specifically as it relates to different assessments and goals, is because:
3. The                         approach means incorporating structures and processes that are appropriate for both the creative impulse and the systematic implementation of innovations.
4. Several cable companies, including Time Warner, are under tremendous pressure to identify new strategies that will help them stay relevant and competitive in the market. Cable companies not only have to compete with each other, but also the Internet, because customers are able to watch their favorite shows online through companies like Netflix and Hulu. The process by which online streaming expands to the point where it annihilates the cable industry is an example of:
5. All of the following are characteristics of creative organizations except:
6. In order to ensure the company's success, the CEO of Hangout, a new social media interface that connects individuals and facilitates web-based "hangouts'' between individuals, has had to be highly creative in order to compete with dating sites. One of the managers has just come up with the idea of hosting real-time activities in various locations, such as speed dating, or bowling night to further enhance the company's mission. She is also able to rally enough support behind the idea and begins to work with her team to orchestrate the idea. Which of the innovation strategies for changing products and technologies is implemented here?
7. Shanice has real strengths in visualizing the benefits of new ventures. She also has a knack for supporting these ventures politically. Shanice is an excellent example of which of the following?
8. Dayonara has recently been hired as part of a small, creative team for a new software company to develop user-friendly accounting tools for young entrepreneurs. If all goes well, this project will secure the company's future in the market. While the company's headquarters are located in Chicago, Dayonara's new team will have private facilities in Simi Valley, California and will not be subject to the same regulations as the Chicago office. Dayonara is most likely joining a(n):
9. Gabe works for an entertainment company that has a robust offering of services for artists, including marketing, business, fashion, and social