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Homework answers / question archive / Question 4 Super TV Channel 6 operates in a major Midwestern city and is on the air 24 hours a day
Question 4 Super TV Channel 6 operates in a major Midwestern city and is on the air 24 hours a day. Labor- management relations there have been relatively good over the years. There are three unions: one for engineers, one for announcers and newspeople, and still another for stagehands and projectionists. As might be expected, the serious concerns of one union usually have no impact whatsoever on the other unions. One Wednesday night, a group of the engineers became very unhappy and called the station manager of Super Channel 6 to say they would be going out on a 24-hour work stoppage that would last from 3:00 p.m. Thursday until 3:00 p.m. Friday. It was not necessary to tell the boss their gripe; he already knew. Sure enough, at 3:00 p.m. on Thursday, the engineers walked off the job. The leadership of the union never gave its blessing to this group of engineers walking out and, in fact, urged them to reconsider. When the stoppage was over and the engineers came back to work at 3:00p.m. on Friday, the manager said that he would not need them until 3:00 p.m. on Saturday. (a) The environment at Super TV Channel 6 displays workforce diversity. Briefly describe workforce diversity (4 marks) (b) When the engineers came back to work at 3:00 p.m. on Friday: i Which management tactic did the company employ? (3 marks) ii What message did the management send through this tactic? (3 marks) (c) Other than the union tactics chosen, explain THREE (3) other options that were available to the union with examples. (15 marks) (Total: 25 marks) Instruction: This paper consists of TWO (2) sections. Answer any THREE (3) questions from SECTION A and any ONE (1) from SECTION B in the answer booklet provided. SECTION A: (75 marks) Answer any THREE (3) questions. Question 1 Sun-Kist Mango (M) Sdn. Bhd. produces mango-juice concentrate for its corporate customers in Malaysia. The company has three production departments: Cutting, Processing, Canning and they are serviced by store and maintenance departments. The following are the monthly budgeted data: RM Indirect Cutting Department 8,400 Processing Department 13,800 materials Canning Department 6,800 Store Department 3,300 Maintenance Department 4,900 Lighting and heating 10,500 Depreciation of machines and tools 8,200 Employee accommodation 25,000 Depreciation of building (floor area) 3,300 Production Supervision 14,000 Additional information: Item Cutting Processing Canning Store Maintenance Floor Area (Sq. m.) 1,300 1,600 2,500 3,500 1,100 No. of employees 25 6 10 Machine & tool book value RM3,600 RM15,000 RM4,000 RM2.400 RM1,000 Maintenance hours 100 120 380 No. of direct materials requisition 1,400 400 200 Direct labour hours 23,000 3000 4.000 Machine hours 160 22.600 23,100 Additional information: The Cutting department relies on worker to cut the fruit while other two departments utilize mainly machine and tools in their respective productions.
