According to Henri Fayol’s fourteen principles of management, _____ means that each employee should report to and receive orders from just one boss.

The Hawthorne Studies showed how _____ can influence work group performance, for better or worse.

Which of the following factors was highly emphasized by Chester Barnard?

____ is defined as getting work done through others.

MCRS Inc. realized that there were some technical defects in the new manufacturing plants it was building. Technical specialists were sent to the site to the issues. This scenario illustrates the _____ function of management. 

Which of the following statements best describe managers in the monitor role?

When Jeff Rosenthal ended his service as president at a large multinational corporation, his role was limited to that of a figurehead. After this change, what functions did he most likely do until he retired?

_____ occurs when workers deliberately slow down their pace or restrict their work output.

Jane is in charge of her Rotary Club’s annual fund-raising auction. She will decide who will ask local businesses for prizes, determine the site of the event, and decide who will sell tickets to customers, and who will work the night of the auction. She is engaged in the management function of _____ .

Prior to the introduction of _____, five workers each given an identical task could use five different methods to perform the task with some methods being significantly more efficient than others.

According to Henri Fayol's fourteen principles of management, in which of the following ways can order be obtained in an organization?

?

Philip works at a graphics designing firm. He has good knowledge about designing and can create graphics as per the clients' requirements. Philip has _____ skills.

A manager at Westworld Inc. is keeping a close eye on the progress of each of his employees toward the completion of a project. He often intervenes and makes corrections when needed. In this context, which of the following managerial functions is he performing??

Which of the following is a designation of a middle manager??

_____ monitors and manages the performance of the subunits and individual managers who report to them.

_____ are executives responsible for the overall direction of the organization.

According to Henri Fayol's fourteen principles of management, _____ requires managers to develop a strong sense of morale and unity among workers that encourages coordination of efforts.

?

?According to bureaucratic management, employees should be hired on the basis of _____.

Which of the following is an element of bureaucratic organizations??

Which of the following is NOT part of the principles of scientific management?

International Steel Group (ISG)

As the day shift supervisor at the steel plant, you summon the six college students who are working for you this summer doing whatever you need done (sweeping up, sandblasting the inside of boilers that are down for maintenance, running errands, etc.). You walk them across the plant to a field where the company stores scrap metal “leftovers.” The area, about the size of a football field, is stacked with organized piles of metal. You explain that everything they see has just been sold. Metal prices, which have been depressed, have finally risen enough that the company can earn a small profit by selling its scrap.

You point out that railroad tracks divide the field into parallel sectors, like the lines on a football field, so that each stack of metal is no more than 15 feet from a track. Each stack contains 390 pieces of metal. Each piece weighs 92 pounds and is about a yard long and just over 4 inches high and 4 inches wide. You tell the students that, working as a team, they are to pick up each piece, walk up a ramp to a railroad car positioned next to each stack, and then neatly position and stack the metal for shipment. That’s right, you repeat, 92 pounds, walk up the ramp, and carry the metal onto the rail car. The only way to get the metal into the rail cars is for the students to carry it.

Based on an old report from the last time the company sold some of the metal, you know that over an eight-hour shift workers typically loaded about 30 to 31 pieces of metal parts per hour. At that pace, though, it will take your six students six weeks to load all of the metal, and the purchasing manager who sold it says it must be shipped in two weeks. So, without more workers (there’s a hiring freeze) and without forklifts, all of the metal has to be loaded by hand by these six workers in two weeks.

Refer to ISG. What advice should you take from the teachings of Frederick Taylor?

According to Linda Hill's study, after their first year of managerial experience, managers tend to:

International Steel Group (ISG)

As the day shift supervisor at the steel plant, you summon the six college students who are working for you this summer doing whatever you need done (sweeping up, sandblasting the inside of boilers that are down for maintenance, running errands, etc.). You walk them across the plant to a field where the company stores scrap metal “leftovers.” The area, about the size of a football field, is stacked with organized piles of metal. You explain that everything they see has just been sold. Metal prices, which have been depressed, have finally risen enough that the company can earn a small profit by selling its scrap.

You point out that railroad tracks divide the field into parallel sectors, like the lines on a football field, so that each stack of metal is no more than 15 feet from a track. Each stack contains 390 pieces of metal. Each piece weighs 92 pounds and is about a yard long and just over 4 inches high and 4 inches wide. You tell the students that, working as a team, they are to pick up each piece, walk up a ramp to a railroad car positioned next to each stack, and then neatly position and stack the metal for shipment. That’s right, you repeat, 92 pounds, walk up the ramp, and carry the metal onto the rail car. The only way to get the metal into the rail cars is for the students to carry it.

Based on an old report from the last time the company sold some of the metal, you know that over an eight-hour shift workers typically loaded about 30 to 31 pieces of metal parts per hour. At that pace, though, it will take your six students six weeks to load all of the metal, and the purchasing manager who sold it says it must be shipped in two weeks. So, without more workers (there’s a hiring freeze) and without forklifts, all of the metal has to be loaded by hand by these six workers in two weeks.

Refer to ISG. Which of the following approaches to management that have influenced how today's managers produce goods and services is most related to your role as the shift supervisor?

Which of the following is a characteristic of derailers?