Fill This Form To Receive Instant Help

Help in Homework
trustpilot ratings
google ratings


Homework answers / question archive / MaryClaire Nwachukwu Health 104 Ms

MaryClaire Nwachukwu Health 104 Ms

Health Science

MaryClaire Nwachukwu

Health 104

Ms. Beck

1) What is meant by the term service breakdown? Define.
 

2. What causes customers to become dissatisfied?
 

3. What tactics can you use to deal with angry customers?
 

4. What can you do to assist indecisive people in coming to a decision?
 

5. Why might some customers feel they have to demand things from others?
 

6. How can you effectively deal with rude or inconsiderate customers?
 

7. What are some strategies for refocusing a talkative customer?
 

8. What are some strategies for preventing customer dissatisfaction? List them.

  1. How does the emotion-reducing model work?
     
  1. Why do customers defect?
     
  2. What strategies can you use to build strong relationships with co-workers?
     
  3. List the strategies for effective problem solving.
     
  4. What is service recovery and when do you need to implement it?
     

Option 1

Low Cost Option
Download this past answer in few clicks

4.87 USD

PURCHASE SOLUTION

Already member?


Option 2

Custom new solution created by our subject matter experts

GET A QUOTE

rated 5 stars

Purchased 7 times

Completion Status 100%

Sitejabber (5.0)

BBC (5.0)

Trustpilot (4.8)

Google (5.0)

Related Questions