Homework answers / question archive /   1)Which Of the Following is not a core CRM System?     ?2 Which of the following is not part of the analysis phase of a SDLC?   3 Data centers are designed to proactively reduce the risk of data loss that might occur as a result of a disaster

  1)Which Of the Following is not a core CRM System?     ?2 Which of the following is not part of the analysis phase of a SDLC?   3 Data centers are designed to proactively reduce the risk of data loss that might occur as a result of a disaster

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1)Which Of the Following is not a core CRM System?

 

 

?2 Which of the following is not part of the analysis phase of a SDLC?

 

3 Data centers are designed to proactively reduce the risk of data loss that might occur as a result of a disaster.?

 

 

4 Hacking accounts for about 90% of data breaches.?

 

5 In DFD terminology, a data store is a process that changes data by performing a calculation, updating information, or sorting a list.?

 

6 Which of the following is not a characteristic of a management information system??

 

7 In addition to sales, CRM, and SCM, ERP modules support business activities such as _____________.?

 

8 A(n) ___________ is the sequence of organizations, people, activities, information, and resources involved in moving a product or service from supplier to customer.?

 

9 Human errors are mistakes made by computer operators.?

 

10 As the design phase of a SDLC begins, programming languages, development tools, and application software needed for the new information system are purchased, installed, and tested to ensure that they work correctly.?

 

11 _______ applications provide optimal information when they encompass customer support, marketing, and sales.?

 

12 Application software for an information system is usually a series of pre-programmed software modules supplied by a software publisher. ?

 

 

13 Iterative SDLCs are often referred to as “agile methods” because they allow flexibility as development progresses. ?

 

14 Industry standard tools for scheduling and project management include PERT, WBS, and ________.

 

15 Which type of problem requires human intuition as the basis for finding a solution.

 

16 A major source of data for CRM is produced by loyalty programs. ?

 

17 A transaction processing system is characterized by its ability to:

 

18 Which business practice is a technique initiated by top management that involves all employees and all departments, and focuses on quality assurance in every product and service offered to customers??

 

19 In DFD terminology, a data store is a process that changes data by performing a calculation, updating information, or sorting a list.

 

20 Application software for an information system is usually a series of preprogrammed software modules supplied by a software publisher.?

 

 

21 JAD provides a structured methodology for planning and holding a series of meetings in which users and analysts jointly identify problems and look for solutions.?

 

22 Detailed application specifications can be developed before or after selecting the hardware and software for an information system.?

 

23 The scope of an information system includes which of the following?

a)    computers, communications networks, and data

b)    people and products

c)     policies and procedures

d) All of the above

 

24 A(n) _____________ is a group of people working together to accomplish a goal.?

 

25 Which ecommerce classification encompasses consumers selling merchandise and services to each other??

 

26 Horizontal market software is designed to meet the needs of a single industry while vertical market software meets the needs of many different industries.?

 

27 In addition to sales, CRM, and SCM, ERP modules support business activities such as _____________.?

 

28 Which type of problem requires human intuition as the basis for finding a solution.?

 

29 A transaction processing system is characterized by its ability to:?

 

30 Hacking accounts for about 90% of data breaches.?

 

31 The maintenance phase of a SDLC includes all of the following except _________.?

 

32 The design phase of a SDLC includes all of the following except _________.?

 

33 A DSS manipulates the data needed to make a decision as well as making a decision.?

 

34 Fraud alerts interfere with your ability to receive instant credit.?

 

35 Industry standard tools for scheduling and project management include PERT, WBS, and ________.?

 

36 Acceptance testing is designed to verify that the new information system works as required.?

 

37 Once you’ve released data to an information system, you still have have control of its distribution or its security.?

 

38 Three key concepts ensure good quality of service include all of the following except _______.

a)    Availability

b)    Serviceability

c)     Convertibility

d)    Reliability

 

39 Iterative SDLCs are often referred to as “agile methods” because they allow flexibility as development progresses.?

 

40 The planning phase of a SDLC includes all of the following except _________.?

 

41 Data centers are designed to proactively reduce the risk of data loss that might occur as a result of a disaster.?

 

42 Information systems designed for a specific industry or enterprise may use vertical market software.?

 

43 A DSS manipulates the data needed to make a decision as well as making a decision.?

 

 

44 Data centers are designed to proactively reduce the risk of data loss that might occur as a result of a disaster

 

45 The maintenance phase of a SDLC includes all of the following except

 

46 System documentation contains step-by-step instructions for performing specific tasks.?

 

47 A major source of data for CRM is produced by loyalty programs.?

 

48 The goal of SCM is to supply customers with the right product at the right price.?

 

 

49 Which type of problem requires human intuition as the basis for finding a solution.?

 

50 At an ecommerce site, the merchant’s ecommerce application carries out only the first and last stages of the payment process.?

 

 

51 Which ecommerce classification encompasses online storefronts selling merchandise and services to consumers??