• The correct answer is A.

(A) Operational plans are very short-term plans that specify what actions individuals, workgroups, or departments need to accomplish in order to achieve an organization's tactical plan and, ultimately, the strategic plan.

An operational plan can be defined as a detailed (must indicate who, where, when, and how) plan, which indicates each individual or department's contribution in achieving organizational goals and objectives. The plan indicates the daily activities and operations that should be carried out by each individual or department. The daily activities must be aligned with the organizational set goals and objectives. Operational plans are essential in a business because they ensure that each individual and department is aware of their roles and responsibilities and the organization's anticipations or expectations.