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Homework answers / question archive / Do you have any idea how Well Fargo can regain the trust of the customers like the State of California?

Do you have any idea how Well Fargo can regain the trust of the customers like the State of California?

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Do you have any idea how Well Fargo can regain the trust of the customers like the State of California?

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The first step to regaining the trust that the company has lost in california will be changing the top management. it is clear that the chief executive of the company acted without consulting the board committee. the company should suspend John Shumph and explain to the consumers that the fraudulent scheme was a mistake of the CEO. Wells Fargo would also be required to to compensate the customers who sustained losses during the fraudulent scheme. The company would also be required to explain to the state government the measures it has put in place to ensure that such an instance do not happen in future.

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