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"With all of the stated benefits of New Public Management (NPM), no progress is possible without human resources"

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"With all of the stated benefits of New Public Management (NPM), no progress is possible without human resources". 

a.      Outline 5 principles of NPM. (5 marks)

b.      Identify and explain four (4) reasons why human resources is so critical for the success of NPM in the public sector (12 marks)

c.      What two (2) major obstacles exist to the effective implementation of NPM in the public sector in Jamaica? (8 marks)

d.      How would you propose that these obstacles be overcome? (5 marks)