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Homework answers / question archive / You have recently joined Perthshire Healthcare Services Ltd who are a local medical establishment that manage GP surgeries throughout the Perth & Kinross and Angus areas in Scotland

You have recently joined Perthshire Healthcare Services Ltd who are a local medical establishment that manage GP surgeries throughout the Perth & Kinross and Angus areas in Scotland

Computer Science

You have recently joined Perthshire Healthcare Services Ltd who are a local medical establishment that manage GP surgeries throughout the Perth & Kinross and Angus areas in Scotland.

Whilst reviewing their continuity plans you have discovered that a mobile app has been built to support their other business functions. The app is intended to support diabetics control their condition to reduces potential crises and other side effects. 

The app helps diabetics by providing nutritional information on a range of food stuffs including carbohydrates and sugars and allows users to keep track of their eating habits via a food diary system.

Whilst the business has established governance policies and conducted appropriate risk assessments for the rest of their business and has suitable protective technology and business continuity plans for their business more broadly, a risk assessment of the app has not been conducted, and plans for managing potential incidents have not been made.

 

Question:

Based on the scenario below critically evaluate the impact that the app will have on the organisation's current implementation tier. You may make any reasonable assumptions regarding the organisation's policies and procedures by extrapolating from the given scenario.

 

Analysis should also comment on potential threats to the organisation and what risks are associated.  Also provide recommendations about what actions the organisation can take.

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Part 1

The app is likely to have a significant impact on the organisation's current implementation tier. The app will allow users to keep track of their eating habits, including tracking carbohydrates and sugars. This could potentially lead to increased incidents of diabetic crises and other side effects, as users may not be able to properly monitor their condition. The app does not appear to have any governance policies or risk assessments in place, meaning that there is a significant risk that the app could cause serious harm to patients. As such, the organisation should consider suspending use of the app until appropriate governance policies and risk assessments are in place.

Part 2

Potential threats to the organisation and risks associated

The app carries a number of potential risks. The first is that the app could be hacked, allowing unauthorized individuals to access diabetic information. These people could then exploit or harm diabetics for their own gain. The app could also malfunction, causing diabetics to receive incorrect information on how to manage their condition. Insufficient information may cause a crisis or other side effect. 3. Data loss or corruption on the app, causing diabetics to lose all data related to their condition. This could be harmful to their health. Finally, malicious users may gain access to the app and use it for nefarious purposes.

Part 3

Recommendations about what actions the organization can take.

Perthshire Healthcare Services Ltd can take the following steps to reduce the risk of an incident affecting their mobile app: -Evaluate the app's risk and develop contingency plans. Identifying app risks (e.g. data loss, system outages, etc.) and implementing controls to mitigate them. -Create a business continuity plan for the app that addresses incident response (e.g. data loss, system outages, etc.). This should include steps users can take to minimize the impact of an incident and contacts for help if needed. -Make sure all app users are aware of the app's business continuity plans and what to do in the event of an emergency. -Review their governance policies to ensure they address data security and privacy.

 

Step-by-step explanation

Part 1

  • The MyDiabetes app is likely to have a significant impact on the organization's current implementation tier. The app will allow users to keep track of their eating habits, including tracking carbohydrates and sugars. This could potentially lead to increased incidents of diabetic crises and other side effects, as users may not be able to properly monitor their condition. The app does not appear to have any governance policies or risk assessments in place, meaning that there is a significant risk that the app could cause serious harm to patients. As such, the organization should consider suspending use of the app until appropriate governance policies and risk assessments are in place.
  • The MyDiabetes app appears to be a useful tool for individuals looking to keep track of their eating habits. However, this could potentially be problematic for some individuals with diabetes, as they may not be able to properly monitor their condition using the app. As such, it should only be used under close supervision by a healthcare professional.
  • The MyDiabetes app appears to be a useful tool for individuals looking to keep track of their eating habits. However, this could potentially be problematic for some individuals with diabetes, as they may not be able to properly monitor their condition using the app. As such, it should only be used under close supervision by a health care

Part 2

Potential threats to the organisation and risks associated

  • There are a number of potential risks associated with the app. The first is that the app could be hacked, potentially resulting in information about diabetics being accessed by unauthorized individuals. This could lead to these individuals being able to exploit the diabetics for their own gain or even cause them harm. 
  • Another risk is that the app could malfunction, causing diabetics to not receive the correct information about how to control their condition. This could result in them having a crisis or other side effect as a result of not having adequate information. A third risk is that data stored on the app could be lost or corrupted, meaning that diabetics would lose all of their data relating to their condition. This could have serious consequences for their health.
  • Finally, there is a risk that somebody with malicious intent could gain access to the app and use it for nefarious purposes.

 

Part 3

Recommendations about what actions the organization can take

  • There are a few actions that Perthshire Healthcare Services Ltd can take in order to mitigate the risk of an incident affecting their mobile app: -Conduct a risk assessment of the app and develop plans for managing potential incidents. This should include identifying any risks associated with the app (e.g. data loss, system outages, etc.), and putting in place controls to mitigate these risks. 
  • Develop a business continuity plan for the app which includes procedures for dealing with incidents (e.g. data loss, system outages, etc.). This should include steps that users can take to minimize the impact of an incident and contact information for people who can provide assistance if needed. 
  • Ensure that all staff who use or have access to the app are aware of its business continuity plans and what they need to do in the event of an incident. -Review their governance policies and ensure that they address issues related to information security and data protection.

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