"List three major objectives of a data collection process. "
- Enables formulating and testing working assumptions about a process
- Enables developing information that will lead to the improvement of the key quality characteristics of the product or service.
- Improves decision-making by helping us focus on objective information about what is happening in the process, rather than subjective opinions.

"When is a purchasing process considered complete? "
A purchasing process involves:
- Planning,
- Scheduling,
- Policy interpretation,
- Research,
- Negotiation,
- Selection and processing.
- Follow-up to ensure proper delivery and inspection, as to quantity and quality before acceptance and payment. At this stage the purchasing process considered complete.

"What is business process reengineering "
- Business process reengineering is a management approach that examines aspects of a business and its interactions, and attempts to improve the efficiency of the underlying processes.