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The following questions may be answered verbally with your assessor or you may write down your answers

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The following questions may be answered verbally with your assessor or you may write down your answers. Please discuss this with your assessor before you commence. Short Answers are required which is approximately 4 typed lines = 50 words, or 5 lines of handwritten text. Your assessor will take down dot points as a minimum if you choose to answer them verbally. Answer the following questions either verbally with your assessor or in writing. 1. What are operational plans used to identify? 2. What are 5 key performance indicators that relate to your industry? 3. When preparing a contingency plan what guidelines should you remember? 4. What may have a detrimental impact on time if not handled correctly? 5. Who might you consult to obtain approval for an operational plan? 6. What aspects could be involved in recruiting new staff? 7. What is triple bottom line reporting? 8. What is involved in monitoring and reviewing operational performance?