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This week, you read chapters in your text that addressed individual behavior in organizations

Business

This week, you read chapters in your text that addressed individual behavior in organizations. You have considered how values, attitudes, job satisfaction, perceptions (positive and negative), and motivation all play a significant role in how well individual employees perform on the job. Organizations, of course, are made up of many individuals. So when a company is successful, how does it bring those individuals together and meet their myriad needs to create a cohesive workforce that can achieve the company’s goals? Understanding how that is accomplished and gaining practical models that can guide your application of management theories to practice is a key purpose of your work this week.

The course text includes a sampling of companies that demonstrate particular theories. To expand those real-life examples, you will examine a broad cross section of companies that are publicly acknowledged for their success in creating an exemplary work environment. Each year, Fortune magazine ranks the “100 Best Companies to Work For.” The list of employers and/or company rankings changes each year. For this Discussion, you will select and analyze five companies from among the 100 for the current year to identify factors, including motivational techniques or programs that contribute to making each company a great place for employees to work.

With that in mind: Post a 200- to 300-word response to the following, based on the information about each company and the reading in the course text:

  • What concepts from the motivational theories that you read about in Chapter 8 of the text were illustrated in the practices of the companies that you reviewed?
  • Drawing on your analysis of all five companies you chose, what factors related to employee engagement and job satisfaction had the greatest influence on their positioning in the top 100?

 

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Employee engagement is about the degree to which an employee is committed and connected to an organization, and is often a reflection of the extent to which the employee is satisfied with their job. Given, employee engagement and customer satisfaction are drivers of business success in today’s highly competitive marketplace. An assessment of Fortune’s 100 best companies to work for in 2020 show that all these companies had a large percentage of employees saying they were satisfied with the company’s culture. For instance, Wegman Food Markets Inc. at position 4 had an index of 93% of its employees saying it was a great place to work, while Bank of America registered 92% at position 22 (Fortune, 2021). The cross-cutting reason why these employees were satisfied with their workplace was that the companies positively impact communities and that when they joined the companies, they felt welcome.

The employees at the top companies to work for are motivated to work in these companies. Numerous theories explain how motivation affects employee engagement. The concepts of extrinsic and intrinsic motivation explain how rewards drive performance, as well as an individual’s internal values. Content theories explain how internal factors like needs and satisfaction energize employee motivation (Kinicki, 2017). An analysis of the five of the top 100 great companies: Wegman Food Markets Inc. (4), Bank of America (22), Ohio Health (49), Bright Horizons Family Solutions (64), and HP Inc. (82) reveals that employees are both intrinsically and extrinsically motivated (Fortune, 2021). For most of them, their personal values are in tandem with organizational values, an indicator that managers watched out for this person-culture fit at the point of employment and also carried out appropriate onboarding to enable them to fit in (Kinicki, 2017). For example, employees in all the five companies value benevolence, and community service is a cross-cutting reason for their love for their organizations.

Out of the five, employees in three companies were satisfied with the organizations’ management’s ethical business practices, as well as the flexibility of the work schedules. This is an indicator of solid organizational cultures epitomized by management, as well as consideration of personal needs such as work-life balance, which contribute to employee engagement and satisfaction.