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Homework answers / question archive / please solve these case studiescase incident 1 Reshaping the Dubai Model In early 2013, analysts were warning that Dubai was suffering from the global downturn
please solve these case studiescase incident 1 Reshaping the Dubai Model
In early 2013, analysts were warning that Dubai was suffering
from the global downturn. Managers and employees
across all sectors were worrying about their jobs. Property
owners were seeing spectacular falls in the value of their
investments. Dubai had been renowned for its extravagant
projects and schemes. What had been seen as a glowing
example of growth and prosperity was now being cited as
an example of a country in crisis management. Dubai's
debt burden had reached US $100 billion.
Dubai has always been a magnet for investors. It went
tax-free at the beginning of the twentieth century, but by
the 1960s, oil revenue funded huge infrastructure projects.
Dubai does not have significant oil reserves, so the
focus has been on commerce, tourism, and aviation. To
some extent it has embraced western lifestyles and courted
multi-nationals. While the UAE as a whole, with its
rich reserves of oil, had the capacity to ride out the global
downturn, Dubai itself would need a radical rethink.
The rethink would come in the shape of new leadership.
Out went the ambition to be the regional hub for
2 billion people. Just nine years before, Dubai had been able
to confidently state that investors in Dubai would see greater
returns on their capital (then around 18 per cent) than leaving
their funds in the bank. Dubai could boast that no one
who had invested in the city had ever gone bankrupt.
Key decision makers like Sultan bin Sulayem, Chairman
of Dubai World; Mohammed al-Gergawi, Chairman
of Dubai Holdings; and Mohammed Alabbar, Chairman of
Emaar Properties, all lost influence. New, more conservative
decision-makers were on the rise, such as Mohammed
al-Shaibani, Ahmed al-Tayer, and Abdulrahman al-Saleh.
The new decision-makers already had a reputation for
careful mergers and acquisitions, cost-cutting exercises
and dealing with financial problems.
The "new" men are a combination of close advisers
to the ruler, Sheikh Mohammed bin Rashid al-Maktoum,
members of old merchant families and, above all, more
conservative in their financial approach.
Questions
13-14. How would you prioritize and delegate the tasks of
the new key decisions-makers in Dubai?
13-15. Control of decision-making and financial expenditure
was the root cause of the debt situation in
Dubai. Sheikh Mohammed bin Rashid Al Maktoum
has delegated to people who can make decisions
on his behalf. Would a more "hands on"
approach be more effective, or would this hinder
progress?
13-16. Abu Dhabi provides much of the funding for the
UAE central bank. They have bankrolled Dubai at
cost in terms of political and economic freedom.
To what extent do you think Dubai is losing its
ability to make its own decisions?
case incident 2 Leadership Traits
Researchers have been interested in leadership traits for
over a century. Hundreds of studies have been conducted,
resulting in a basic consensus on leadership traits or characteristics
that separate leaders from non-leaders. Today,
among the key traits we often attribute to leaders, determination
is one that can be seen in many who are influential
and successful.
The 19th century German philosopher Frederick
Nietzsche's maxim "That which does not kill us, makes
us stronger" can be applied to leaders of organizations
today. British Prime Minister Winston Churchill offered
slightly different advice to the students in his commencement
speech at the Harrow School on October 29, 1941,
when he said, "Never give in, never, never, never, never—
in nothing, great or small, large or petty—never give in
except to convictions of honor and good sense. Never
yield to force; never yield to the apparently overwhelming
might of the enemy." Antonio Horta-Osorio, the
Portuguese banker who became CEO of Santander UK
in 2006 and assumed the helm of Lloyds Banking Group
in March, 2011, demonstrates the kind of attitude that
Churchill's speech describes. Horta-Osorio encountered
serious personal problems that led the board to
grant him a sabbatical from his leadership position at
the bank. An avid tennis player, a scuba diver who routinely
encountered sharks, and a 12-hour-a-day banker,
Horta-Osorio had been in his position at Lloyds for just
eight months when he was granted a medical leave of absence
to recover from insomnia and exhaustion, which
were symptoms of stress. Confidential sources speculated
that he was unable to meet the demands of the
position—turning around a bank in trouble—and his
inexperience in leading a large complex bank brought
about his medical problems. Some financial pundits
believed that he would never recover sufficiently to resume
his leadership at the bank. However, on January 9,
2012, some two months later, Horta-Osorio proved them
wrong. By his account, during his recovery process, he
reflected on the experience and learned that all people
are human with strengths and weaknesses. Furthermore,
since his return to the bank, he has managed to
strengthen the bank's position in the industry showing
as a top performer among major British banks.
Horta-Osorio's persistence, in combination with
other leadership traits, enabled him to succeed where
non-leaders may not have. After getting a "reality check"
on his personal and mental health, he persevered, developed
his strategy, remained focused and spirited, and
called on others for support, rather than succumb to the
negativism of naysayers.
Questions
12-16. What leadership traits does Antonio Hotra-Osorio
demonstrate as a result of his ability to resume his
role at Lloyds Bank after such a personal issue?
12-17. Are there other examples of leaders who have
been able to overcome such adversity? Who are
they? Did they approach the problem as Hotra-
Osorio did?
12-18. To what degree is it possible to develop leadership
traits? Are they innate? What are some ways one
can develop persistence?