Canberra Institute of Technology COMPUTER 234 SECTION 3: IMPLEMENT PERFORMANCE MANAGEMENT SYSTEMS Q1):What is the main reason organisation have a formal appraisal system for their employees?   Q2:         Explain the concept of 360 degree feedback to the appraisal process

Canberra Institute of Technology

COMPUTER 234

SECTION 3: IMPLEMENT PERFORMANCE MANAGEMENT SYSTEMS

Q1):What is the main reason organisation have a formal appraisal system for their employees?

Q2:         Explain the concept of 360 degree feedback to the appraisal process.

Q3:      Briefly explain the three steps a manager undertakes when preparing to conduct an appraisal.

Q4:      Briefly explain the forced distribution appraisal method.

Q5:      Briefly explain the graphic rating scale appraisal method.

Q6:      Briefly explain the MBO appraisal method.

Q7:      List five tips for a successful appraisal you would share with a new manager about to conduct their first appraisal interview.

Q8:      What is included in a follow-up action plan developed with the employee towards the end of the appraisal?

Q9: An employee is consistently not meeting their KPIs. During an appraisal they inform you they are struggling with their workload. They find they cannot complete all of their assigned duties each day or week.

What are potential solutions to this performance issue? Tick/identify the relevant boxes.

Q10: An employee’s partner was recently diagnosed with a serious illness. Since the diagnosis, their work performance has decreased. During informal counselling, they expressed a desire to continue working due to financial issues but are not sure how to balance work and personal commitments.

What are potential solutions to this performance issue? Tick/identify the relevant boxes.

Q11: There are four perceptual errors that can lead to rating bias, resulting in unfair appraisal.

Explain what each one is.

Q12: Why is it important to keep records of the appraisal process?