University of Houston

ACCT 2332 101

CHAP 13

1)A person can restore a sense of how fairly they are treated, or              , in a number of ways by behaviorally or perceptually changing inputs and outcomes.

equity

power

valence

autonomy

 loyalty

 

2. Job enrichment would be more successful for people with low valence.

high growth need strength.

low growth need strength.

positive instrumentality.

negative instrumentality.

 

3. The goal-setting theory states that

people have conscious goals that energize them and direct their thoughts and behaviors toward a particular end.

people will behave based on their perceived likelihood that their effort will enable them to attain their performance goals.

people will behave based on their perceived likelihood that performance will be followed by a particular outcome.

behavior that is followed by positive consequences will likely be repeated.

people assess how fairly they have been treated according to two key factors, outcomes and inputs.

 

4. Robert has been promoted because of his hard work. Marsha, his colleague, feels that it is unfair and that he does not deserve the promotion. In this case, Marsha illustrates                                               .

negative instrumentality low instrumentality negative valence

low valence

high expectancy

 

5. Targets that are particularly demanding and sometimes even thought to be impossible are known as                                   goals.

intrinsic

extrinsic affiliate

strategic

stretch

 

6. Laconda has been exceeding her targets for the past two months, and therefore her boss decided to give her a bonus. This is an example of                                                   reinforcement.

positive

affiliative

negative

cognitive

 authoritative

 

7. Which of the following is one of the eight categories of quality of work life programs? profit sharing

a safe environment

family medical leave of absence on-site

wellness center

sales incentives

 

8. Which of the following best describes motivation? A consequence of a person's performance.

Forces that energize, direct, and sustain a person's efforts.

 A person's work efforts that lead to some level of performance.

The perceived likelihood that performance will be followed by a particular outcome.

 Withdrawing or failing to provide a reinforcing consequence.

 

 9.         performance goals can be dysfunctional when people work in a group if the goals create competition among team members.

Individual

Integrated

Socialized

Team Fixed

 

10. A psychological contract is described as

the legal concept that an employee may be terminated for any reason.

a set of conditions to ensure the fairness of decisions made by employers.

a set of conditions of nondisclosure signed by an employee on joining the organization.

a set of perceptions of what employees owe their employers, and what their employers owe them.

an agreement implying fair treatment of employees without any discrimination in terms of race or gender.