Michigan State University

HB 307

TRUE/FALSE QUESTIONS

Chapter 14

1)Studies indicate that some people’s traits and behaviors make them more susceptible to bullying

2. Research indicates that individuals are more likely to make unethical choices when faced with minor dilemmas than with major problems

3. Shared perceptions organizational members have about their organization and work environment is known as organizational climate

4. Exit interviews are conducted to inform an employee of the fact that he or she has been dismissed

5. Wrongful discharge occurs when an employee’s dismissal does not comply with the law or with the contractual agreement states or implied by the firm through its employment application forms and employee manuals

6. If an employee conducts a personal phone call at work, the employer can legally eavesdrop and monitor the phone calls

7. Nonpunitive discipline is discipline involving oral warnings and paid “decision-making leaves of absence.”

8. With a system of progressive penalties, the severity of the penalty depends on the offense and the employee’s seniority level

9. When firms do not deal swiftly and fairly with the unethical behavior of employees, ethical employees feel penalized

10. Unfortunately, employers have no tools for ensuring the ethics of an individual during the applicant screening process, so employers do not realize they have hired an unethical person until it is too late.

11. Many people in the new business development group at GRS&M feel that Blaine was promoted due to her personal friendship with the supervisor rather than a fair review of the qualified employees in the group. This attitude is the result of the employees’ perceived procedural justice relative to the decision

MULTIPLE CHOICE QUESTIONS

12. What tool does society use to ensure that employers act fairly and morally?

1. Legislation
2. Public forums
3. Non-punitive discipline
4. Social media outlets

13. When an employee’s dismissal does not comply with the law or with the contractual agreement states or implied by the firm via its employment application forms, employee manuals, or other promises, has most likely occurred.

1. Insubordination
2. Gross misconduct
3. Emotional hardship
4. Wrongful discharge

14. All of the following are examples of insubordination EXCEPT                       

1. Publicly criticizing supervisor
2. Repeatedly failing to perform tasks
3. Disregarding the chain of command
4. Deliberately defying company rules

15. Tracy is frequently absent from work and almost always late, so her manager has decided to fire her. When of the following grounds for dismissal will her manager most likely use?

1. Insubordination
2. Lack of qualifications for the job
3. Misconduct
4. Unsatisfactory performance

16. When a court determines that an employee handbook implies an employment contract, the

            doctrine doctrine is no longer being used

1. Termination-at-will
2. Good faith exception
3. Public policy exception
4. Statutory exception

17. Which of the following best defines “termination at will”?

1. Employers can deny employees’ requests for vacation and leave for any reason
2. Employees can refuse to collaborate with specific co-workers for personal reasons
3. Customers can end relationships with service providers for any reason at any time
4. Either the employer or the employee can end the employment relationship at any time

18. The business purpose exception to the Electronic Communication Privacy act permits                         

1. Employers to monitor communications if they can show a legitimate business reason for doing so
2. Employees to access private employer documents if they have reason to suspect unethical

behavior company agents

3. Employers to listen to personal employee phone call if the calls are made on employer time
4. Employees to conduct personal business during work hours if they can show it is necessary

19. Employees at R&R Carpet and Tile are allowed to take one-hour lunch breaks. Todd’s assistant, Suzanne, took a two-hour lunch break today without prior approval. Suzanne has never broken any other rules since being employed by the company. R&R has a non punitive discipline policy. Which of the following will most likely be Todd’s response to Suzanne’s violation?

1. Issuing a formal written reminder to Suzanne
2. Telling Suzanne that she is dismissed
3. Giving Suzanne a one-day leave with pay
4. Issuing an oral reminder to Suzanne

20. Which of the following is the primary element of properly developed disciplinary procedures?

1. Severe penalties
2. Legal representation
3. Clearly established rules
4. Electronic employee monitoring

21. The applicant screening process would most likely be considered unfair if an HR manager

1. Focused mostly on personality issues
2. Included appeals process
3. Provided useful feedback
4. Encouraged two-way communication

22. John & Johnson has a corporate ethic code that states “We believe our first responsibility is to the doctors, nurses, and patients, to mothers and fathers and all others who use our products and services.” What is the most likely purpose of Johnson & Johnson’s ethic code?

1. Marketing to potential new customers
2. Establishing disciplinary procedures
3. Clarifying expectations for employees
4. Providing incentives for employees

23. According to research, which of the following has the greatest impact on work-related ethical decisions?