University of Louisiana, Lafayette

MGMT 320

CH 3 QUIZ

1)To save money, Paul, the owner of a struggling restaurant produce supplier, has been considering reducing the amount of produce in some cases delivered to busy restaurants, knowing the customers will probably never notice. This decision is an example of an ethical dilemma.

2. A social audit is a systematic assessment of employee happiness within a company.

3. The board of directors are elected by the employees.

4. An ethical dilemma is a situation                   .

5. The triple bottom line represents                    , also known as the                                                                                 .

6. The system of governing a company so that the interests of corporate owners and other stakeholders are protected is known as corporate governance.

7. A distributor is a person or an organization that helps another company sell its goods and services to customers. Distributors are considered external stakeholders.

8. While setting up their corporation, Ming and Jie implement a system of governing their organization so that the interests of corporate owners and other stakeholders are protected. This is an example of a                                         .

9. The macroenvironment, which includes sociocultural, demographic, political­legal and international forces, cannot easily be controlled by organizations.

10. When individuals or groups are in the process of purchasing a company, this action is known as being a stakeholder.

11. Tom and Susan, a young couple, are in need of assistance after Tom lost his job as a manager. Receiving unemployment payments and food stamps from the government are examples of philanthropy.

12. Internal stakeholders include the owners, board of directors, customers, suppliers, distributors, and the community.

13. Ethics are         .

14. An organization’s external stakeholders include                       .

15. The board of directors, employees, and owners are the organization’s                                                                                                                         .

16. The notion that corporations are expected to go above and beyond following the law and making a profit to help society known is                     .

17. Tom, the CEO of a large landscaping company, has been studying an article in a business publication that instructs managers how to increase profits through boosting worker efficiency. This is the aim of corporate social responsibility, which states that it is the responsibility of