InterAmerican Recinto Metropolitano

BUSINESS BADM 5100

Capitulo 8

8.1

1)Which of the following describes the freedom and independence a worker has to schedule his/her own work and determine the procedures for carrying it out?

A.

Job characteristics model (JCM) B.

Task significance C.

Autonomy

. D.

Motivating potential score E.

Task identity

 

2. The job of baker in a bakery who is responsible for the design, baking, decorating, and finishing of all wedding cakes would be high in  .

A.

task significance B.

skill variety C.

task identity

This is the correct answer. D.

autonomy

. E.

 

skill significance

 

3. Which of the following is the degree to which a job requires a variety of different activities so the worker can use specialized skills and talent?

A.

Task identity B.

Autonomy C.

Feedback D.

Task significance E.

Skill variety

 

4. Which of the following is a predictive index that suggests the motivating potential in a job? A.

Autonomy B.

Task significance C.

Motivating potential score .

D.

Job characteristics model (JCM) E.

Task identity

 

5. The job characteristics model includes which of the following? A.

Task significance

This is the correct answer. B.

Skill identity

. C.

Team identification D.

Control E.

Task variety

 

8.2

1.            Which of the following describes the periodic shifting of an employee from one task to another? A.

Job rotation

. B.

Skill variety C.

Job enrichment D.

Job design E.

Job sharing

 

2.            Which of the following involves the studies conducted that shift the spotlight from the employee to those whose lives are affected by the job that employees perform?

A.

Skill variety B.

Relational job design . C.

Job design D.

Job enrichment E.

Job rotation

 

3.            Which of the following statements does not describe a benefit of job rotation? A.

Job rotation can be applied in work settings where cross training is feasible. B.

Job rotation involves a periodic shifting of an employee from one task to another. C.

Job rotation typically leads to increased organizational commitment. D.

Job rotation provides an opportunity for managers to gain a picture of their organization as a whole. E.

Job rotation typically increases employee turnover and attrition.

 

4.            Job redesign includes which of the following concepts? A.

Job standardization B.

Process standardization . C.

Job rotation

This is the correct answer. D.

Job process E.

Job relocation

 

5.            Relational job design focuses on               . A.

customer service B.

job standards C.

rotating jobs D.

job processes E.

prosocial motivation

 

8.3

1.            Which of the following allows an employee to work a specific number of hours per week but also to vary their hours of work within organizational limits?

A.

 

Flextime

. B.

Autonomy C.

Job sharing D.

Telecommuting E.

Job enrichment

 

2.            Which of the following is a participative process that uses employees' input to increase their commitment to the organization's success?

A.

Employee involvement . B.

Variable-pay program C.

Representative participation D.

Piece-rate pay plan E.

Employee stock ownership plan

 

3.                           refers to two or more employees who split the same full-time job. A.

Flextime B.

Job sharing

This is the correct answer. C.

Work from home programs D.

Job enrichment E.

Shared employment

 

4.            Which of the following is an arrangement that allows two or more people to split a traditional 40-hour workweek?

A.

Job enrichment B.

Telecommuting C.

Job sharing

. D.

Flextime E.

Autonomy

 

5.            Which of the following allows employees to work at home or anywhere else the employee chooses that is outside the workplace?

A.

Job sharing

 

B.

Telecommuting

This is the correct answer. C.

Job enrichment D.

Autonomy

. E.

Flextime

 

8.4

1.            Which of the following forms of employee involvement involves joint decision making? A.

Employee involvement B.

Profit-sharing plan C.

Participative management .

D.

Board representatives E.

Work councils

 

2.            EIP stands for    . A.

employee involvement programs This is the correct answer.

B.

employee initiation programs C.

employee involvement processes .

D.

engage, initiate, perform E.

employee initial participation

 

3.            Which of the following describes employees who sit on a company's board of directors and represent employees' interests?

A.

Work councils B.

Board representatives . C.

Participative management D.

Profit-sharing plan E.

Employee involvement

 

4.            Which of the following describes a group of nominated or elected employees who must be consulted when management makes decisions about employees?

A.

 

Board representatives B.

Employee involvement C.

Participative management D.

Work councils

. E.

Profit-sharing plan

 

5.            Joint decision making between employees and their immediate supervisor is also known as                        .

A.

management by objective B.

goal based management C.

employee empowerment D.

participative management .

E.

representative participation

 

8.5

1.            Which of the following identifies a means of compensating production workers with a fixed sum for each unit of production completed?

A.

Gainsharing B.

Piece rate

This is the correct answer. C.

Merit-based

. D.

Skill-based E.

Profit sharing

 

2.            Which type of pay structure sets pay levels by balancing the worth of a job to the organization? A.

Skill-based B.

Internal equity

This is the correct answer. C.

External equity D.

Profit-sharing

. E.

Bonus

 

3.            Which of the following identifies a company-established benefit plan in which employees acquire stock, often at below-market prices, as part of their compensation?

A.

Skill-based B.

Merit-based C.

Profit sharing D.

Bonus E.

Employee stock ownership plan

4.            Which type of variable pay distributes compensation based on a formula designed around a company's profitability?

A.

Bonus

. B.

Skill-based C.

Internal equity D.

Profit-sharing

This is the correct answer. E.

External equity

 

5.            Which of the following describes a modular benefit plan? A.

Essential benefits with a menu-like selection from which employees can choose. B.

Predesigned packages of benefits that are determined by each employee. C.

Predesigned packages of benefits, each of which meets the needs of a specific group of employees. This is the correct answer.

D.

Employees set aside pre-tax dollars to pay for particular benefits such as dental or healthcare. E.

A menu or selection of benefits from which employees may choose.

 

8.6

1.            Which of the following describes a flexible benefit plan? A.

Employees set aside pretax dollars up to a maximum dollar amount to pay for particular benefits, such as health care and dental premiums.

B.

Predesigned packages of benefits which are determined by top management. C.

Essential benefits with a menu-like selection of benefits from which employees can select. D.

A menu or selection of benefits from which employers may choose. This is the correct answer.

E.

Predesigned packages of benefits, each of which meets the needs of a specific group of employees.

 

2.            Which of the following increases take-home pay because employees do not pay taxes on the dollars they spend from these accounts?

A.

Flexible spending

This is the correct answer. B.

Predesigned plans C.

Menu selection plans D.

Modular plans

. E.

Core plans

 

3.            Which of the following plans can increase take-home pay because employees don't pay taxes on the dollars they spend from these accounts?

A.

Modular plans B.

Predesigned plans C.

Core-plus D.

Flexible spending

. E.

Menu selection plans

 

4.            Which of the following permits employees to individualize their rewards by choosing a compensation package that satisfies their individual needs and situations?

A.

Standardized benefit plan B.

Core-plus C.

Flexible benefit plan . D.

Flexible spending plans E.

Modular plans

 

5.            Theories that combine in ways that enhance or emphasize each other's qualities are known as which of the following?

A.

Complementary

. B.

Reinforcement C.

Self-actualizing D.

Equity E.

Two-factor

 

 

8.7

1.            Which of the following is a key advantage of intrinsic rewards, such as praise, versus extrinsic rewards, such as bonuses?

A.

They cannot be abused by members of the organization. B.

They must be given to an employee by management. C.

They are virtually free. . D.

There is no advantage of intrinsic over extrinsic rewards as the costs are greater with intrinsic rewards offered by an organization.

E.

Extrinsic rewards are more motivational for employees.

 

2.            Which of the following identifies an intrinsic reward? A.

Recognition

. B.

Bonuses C.

Salary D.

Health insurance E.

Vacation time

 

3.            Which of the following identifies an intrinsic reward? A.

Recognition

. B.

Vacation time C.

Salary D.

Health insurance E.

Bonuses

 

4.            In which of the following situations are employee recognition programs least open to manipulation? A.

Performance criteria are subjective. B.

Performance criteria are distributive. C.

Performance criteria are objective. .

D.

Performance criteria are based on social networking. E.

Performance criteria are retributive.

 

5.            A plan to encourage specific behaviors by formally appreciating specific employee contributions is known as                .

A.

employee stock ownership plan B.

representative participation C.

employee recognition programs .

D.

job rotation E.

participative management