Temple University

MIS 2101- Chapter 2

1)Any industry that utilizes digital technologies is on a path toward increasingly lower costs, ultimately toward a price of free or at least "free" consumers

2. Wikipedia is a free, web-based, collaborative, multilingual encyclopedia project supported by the non-profit wikimedia foundation. its 17 million articles have been written collaboratively by volunteers around the world, and almost all of its articles can be edited by anyone with access to the site. This allows people to participate and create something of value for everyone. Wikipedia is pursuing a(n)            approach to applying freeconomics.

3. At the        level of a firm, information systems are typically used to optimize processes and to better understand the underlying causes of any performance problems.

4. At the executive level, information systems are typically used to optimize processes and to better understand the underlying causes of any performance problems

5. Ben White is the manager of a retail store. His work typically includes the routine, day-to-day interactions with customers and, once in a while, solving a customer's problem or dealing with a dissatisfied customer. Additionally, he has to keep track of inventory and issue an order for additional inventory with levels below a specified level. Ben is a(n)          level manager.

6. Managers in the                  level of an organization are referred to as "executives."

7. Freeconomics is the leveraging of digital technologies to                                                         .

8. Most organizations have three general decision-making levels: operational, managerial, and executive.

9. Managers at the tactical level of an organization focus on                                                        .

10. Which of the following actions of a firm suggests that it is using the freemium approach to applying freeconomics?

11. Websites like ez-tracks and beemp3 pursue a(n)                                                      approach to applying freeconomics when they offer free music downloads for users because reproduction and distribution of these products come at no cost.

12. While assessing value of the IS infrastructure, if we measure the impact of not investing in a particular project, we are deriving the

13. Using information systems to optimize processes at the       level of an organization can offer quick returns on IS investment, as activities at this level are clearly delineated and well focused.

14. The       business strategy allows companies to leverage the flexibility offered by a decentralized organization while at the same time repeating economics of scale enjoyed by centralized.

15. Operational, managerial, and executive decision-making levels are all supported by a single type of information system.