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Clemson UniversityMGT 3900 1

Management

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Clemson UniversityMGT 3900

1. All flow units should have the same exit point in a production process.

2. A bottleneck resource must have an implied utilization less than 100%.

3.         The overall process yield is the sum of the yields of all resources.

4.         When analyzing a process flow with flow unit dependent processing times, the unit of analysis should be a unit of demand.

5.         Rework always lowers the process capacity.

6.         Reworked units consume more time at a resource involved with rework than good units.

7.         Customers at an e-retailer site abandon their shopping carts without completing their purchase. This is an example of            .

a.         attrition loss

b.         attrition gain

c.         attention loss

d.         attention gain