George Washington University - BADM 2301

1)Which of the following is false?

1. 1. Corporate data is supplied by Transaction processing systems.
   2. Information systems are only used by large organizations
   3. Reports from information systems are used in all levels of the organization.
   4. Data from TPS systems feeds ERP systems.
   5. Information systems within an organization support internal and external processes.

2. Organizational transactions are typically           volume,           , and therefore

           to computerize

1. 1. low, repetitive, difficult
   2. high, repetitive, easy
   3. high, different, difficult
   4. low, different, easy
   5. high, different, easy

3. The most fundamental information systems in an organization are:
   1. office automation systems
   2. decision support systems
   3. functional area information systems
   4. Transaction processing systems
   5. business intelligence systems

4. Crediting interest to your savings account at your bank once a month, it is called a:
   1. process
   2. function
   3. calculation
   4. Transaction
   5. decision

5. Data that have been processed by the organization's          are inputs into the organization's database.
   1. office automation systems
   2. functional area information systems
   3. Transaction processing systems
   4. decision support systems
   5. digital dashboards

6. Which of the following is not an example of a transaction?
   1. A person hired
   2. A payroll check generated
   3. A service sold
   4. Printing a report
   5. Checking out at Walmart

7. Which of the following is false?
   1. ERP systems are an evolution of functional information systems.
   2. ERP systems look the same to users as functional information systems.
   3. ERP systems have much the same functionality as functional information systems
   4. ERP systems produce the same reports as functional information systems.
   5. ERP systems use the same data as functional information systems.

8. Enterprise resource planning systems take a(n)           view of the overall organization.
   1. User’s
   2. Management
   3. Functional
   4. Business process
   5. Transactional

9.            integrate the planning, management, and use of all of an organization's resources, and are designed to tightly integrate the functional areas of the organization.
   1. Transaction processing systems
   2. Supply chain management systems
   3. Functional area information system
   4. Enterprise resource planning system
   5. Corporate extranets

10. Enterprise resource planning systems are very           software products, meaning that companies typically have to change their                                     to accommodate how the software functions.
    1. Unstructured, business processes
    2. Structured, reporting relationships
    3. Structured, accounting processes
    4. Unstructured, inventory control
    5. Structured, business processes

11. The drawbacks of ERP systems include all of the following except:
    1. They are complex
    2. They are expensive
    3. They are time-consuming to implement
    4. Companies may need to change existing business processes to fit the software
    5. They consist of modules

12. Which of the following was not included in early ERP systems?
    1. Sales and Marketing
    2. Inventory Control

1. 3. Order Entry
   4. Distribution
   5. Raw materials management

13. Which of the following is false about ERP II systems?
    1. They utilize the Web
    2. They include human resources processes
    3. Functionality is delivered as e-business suites
    4. They support internal-facing applications as well as external-facing applications
    5. These ERP systems have no optional modules

14. Which of the following is false?
    1. Breaking down functional silos makes an organization more adaptive.
    2. An organization doesn't have to use the business processes coded into the ERP.
    3. ERP systems change an organization's business processes.
    4. ERP systems are time consuming to implement.
    5. ERP systems require functional areas to work together.

15. Which of the following has not been identified as a reason for ERP implementation failure?
    1. Failure to include affected employees in planning
    2. The complexity of the planning
    3. Lack of documentation
    4. Insufficient training
    5. No change management processes s
16. Which of the following activities does not occur within the order fulfillment process?
    1. The sales department receives a customer inquiry and issues a quotation indicating price and availability.
    2. The sales department forwards a sales order to the warehouse.
    3. The warehouse forwards a purchase requisition in order to buy goods from a vendor
    4. The warehouse prepares the shipment and produces internal documentation.
    5. The accounting department issues an invoice to the customer.

17.            reports contain special information not found in routine reports.
    1. Ad hoc
    2. Summary
    3. Drill-down
    4. Key-indicator
    5. Exception