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East Carolina university MGMT-3302 CHAPTER 5 ASSESSMENT 1)Fill in the blank and help Jennifer by selecting the correct type of plan that match the given statement

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East Carolina university

MGMT-3302

CHAPTER 5 ASSESSMENT

1)Fill in the blank and help Jennifer by selecting the correct type of plan that match the given statement. Statement - “We provide low-cost, high-quality insurance to underserved populations.”

 

2 The most popular approach to increase goal commitment is to _____.

            delegate decision-making authority to workers

            set goals participatively

            assign goals to workers

            ask the top management to assign goals

 

3 When using ____________, one group member is assigned to challenge ideas raised by other group members.

 

4 Next month, Stuart's group will use ______________ to generate new ideas. Sitting at their computers, group members will type as many ideas as they can in a given time. Stuart will be able to see the ideas of every other team member so he can build on them.

 

5 Using your knowledge of SMART goals, select the best goal.

            I will pay off my credit cards so I can start saving money for a house.

            I will buy a new house soon so my family will have a place to live.

            I will save $40,000 by January 3, 2014, to use as a down payment on a home.

            I will start saving money toward a new house next week.

 

6 The marketing managers of Point Inc. are having a conflict over how they can improve the marketing strategy of their company. The managers are disagreeing on the views presented by each other based on their experiences and knowledge. In this scenario, the managers are engaged in a(n) _____.

            a-type conflict

            c-type conflict

            channel conflict

            personal conflict

 

7 Fill in the blank and help Jennifer by selecting the correct type of plan that match the given statement. Statement - “The Sales Division will routinely monitor the percentage of new clients in underserved populations.”

 

 

 

8 A laptop manufacturer has created a set of methods to deal with specific technical issues raised by customers. These methods can be referred to as _____.

            single-use plans

            standing plans

            tactical plans

            visionary plans

 

9 For the following example, identify whether it reflects a single-use plan or a standing plan.

Example — A schedule for completing the redesign of an organization's gardens and landscape.

            Standing plan

            Single-use plan

 

10 Identify the problem with the following goal: To buy a new set of Michelin tires and change the oil using four quarts of 10W-30 oil in my car by September 15.

            Not Specific

            Not Result-Oriented

            Not Time-Bound

            Not Measurable

 

11 The manager of a packaging and shipping company has set a goal of increasing the customer base by 2.5 percent in the next two months. In this scenario, the manager has set a _____.

            visionary goal

            quixotic goal

            proximal goal

            distal goal

 

12 Identify the problem with the following goal: To erect a four-foot-high stone retaining wall around the outer perimeter of the pool.

            Not Measurable

            Not Specific

            Not Time-Bound

            Not Result-Oriented

 

13 A manager who allocates $1 million to one product while reserving $250,000 for another project is using a ___________to prioritize the projects.

 

 

 

 

 

 

 

14 Omega Corp. has a goal of increasing its production and reducing its overhead costs. To achieve this goal, the company has developed four alternate action plans. Its idea is to monitor how these plans work and then invest more in the plan that shows maximum results. This type of planning that allows for flexibility is known as _____.

            time-based planning

            traditional planning

            options-based planning

            reverse planning

 

15 Identify the order in which the steps are usually taken.

            Decision-Making Step                         Order

            Generate alternative courses of action          ___

            Define the problem                                        ___

            Identify the decision criteria                          __

            Evaluate each alternative                               __

            Weight the decision criteria                           __

            Compute the optimal decision                       _

 

16 Next, you and Liz discuss some of the problems that can occur in the various phases in the decision-making process. For example, when defining the problem, Liz should be careful:

            To generate new ideas, instead of considering only tried and true solutions

            Not to use satisficing, rather than maximizing, as a decision-making approach

            To fully understand the gap between current and ideal states

 

17 The operations manager of a car manufacturing company in the U.S. wants to set up factories in three other countries by the end of the current year. After he has set this goal, which of the following is the next step he should take in order to achieve this goal?

            Track progress toward goal achievement

            Set up effective action plans

            Develop commitment to the goal

            Analyze the profits the factories will make

 

18 Fill in the blank and help Jennifer by selecting the correct type of plan that match the given statement. Statement - We will actively seek to acquire an East Coast life-insurance company that has a diverse clientele.

 

 

 

 

 

19 At a canning factory, new employees are instructed to wear a certain type of uniform while working around the canning machines. The description of the uniform is very detailed and specific. Which of the following kinds of standing plans is described in this scenario?

            Policies

            Norms

            Purpose statements

            Rules and regulations

 

20 For the following example, identify whether it reflects a single-use plan or a standing plan.

Example — The plan to merge Bank of America with Merrill Lynch.

            Single-use plan

            Standing plan