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Chapter 10 Self Assessment: Interview Anxiety 1)It is not uncommon to get nervous or panicked before an interview

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Chapter 10 Self Assessment: Interview Anxiety

1)It is not uncommon to get nervous or panicked before an interview.

True

False

 

2. Most people do not get panicked when faced with situations like important interviews.

True

False

 

3. All of these may be the responses from most people if they got a call to interview for your dream job EXCEPT:

Nervous

Excited

Panicked

Calm and cool

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Chapter 10: Post-Quiz

 

1. ________ is an exception in employment law that permits sex, age, religion, and the like to be used when making employment decisions, but only if they are "reasonably necessary to the normal operation of that particular business."

Bona fide occupational qualification

Adverse impact

Four-fifths (or 80 percent) rule

Disparate treatment

 

2. ________ is unintentional discrimination that occurs when members of a particular race, sex, or ethnic group are unintentionally harmed or disadvantaged because they are hired, promoted, or trained (or any other employment decision) at substantially lower rates than others.

Bona fide occupational qualification

Adverse impact

Functional turnover

Disparate treatment

 

3. Which term describes a purposeful, systematic process for collecting information on the important work-related aspects of a job?

Adverse impact

Recruiting

Job analysis

Disparate treatment

 

4. A ________ is a written summary of the qualifications needed to successfully perform a particular job.

job specification

job posting

job analysis

job description

 

 

5. ________ are the tests that measure the extent to which an applicant possesses the particular kind of ability needed to do a job well.

Specific ability tests

Background checks

Cognitive ability tests

Personality tests

 

6. ________ are interviews in which interviewers are free to ask the applicants anything they want.

Unstructured interviews

Work sample interviews

Structured interviews

Personality tests

 

7. Currently, American companies spend more than ________ a year on training.

1 billion

100 million

60 billion

50 million

 

8. ________ are procedures and equipment similar to those used in the actual job and are set up in a special area. The trainee is then taught how to perform the job at his or her own pace without disrupting the actual flow of work, making costly mistakes, or exposing the trainee and others to dangerous conditions.

Simulation and games

Disparate treatments

Vestibule trainings

Role-playings

 

9. ________ are measures of job performance that are easily and directly counted or quantified.

Performance appraisal

Behavior observation scaling

Objective performance measuring

Subjective performance measuring

 

10. ________ is used to teach workers how to avoid rating errors and increase rating accuracy.

360 degree feedback

Behavior observation scale

Objective performance measure

Rater training

 

11. ________ is a process that determines the worth of each job in a company by evaluating the market value of the knowledge, skills, and requirements needed to perform it.

Piecework

Compensation

Job evaluation

Pay level

 

12. ________ is a compensation system in which employees are paid a set rate for each item they produce.

Piecework

Stock option

Commission

Profit sharing

 

13. ________ is a legal doctrine that requires employers to have a job-related reason to terminate employees.

Employee separation

Downsizing

Wrongful discharge

Employee termination

 

14. ________ are employment-counseling services offered to employees who are losing their jobs because of downsizing.

Employee assistance program

Downsizing services

Outplacement services

Vestibule trainings

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Chapter 10: Assignments:

1. Managing Human Resources

 

1. A company that has a predominantly white workforce but whose managers do not intentionally discriminate against other races and ethnicities may have a problem with __________
2. Judges often use the ______________ to determine whether adverse impact has occurred.
3. The tasks and responsibilities for a welder’s job can be found in his or her ______________
4. Maria just posted an advertisement for a marketing coordinator position on Craigslist, the classified advertising website. She is using ____________ to find her job applicants.
5. One way of finding out how well an employee performed at his or her last job is to _____________.
6. The Minnesota Clerical test determines whether a job applicant is capable of accurately reading and scanning numbers. Like other ____________ it determines whether an applicant has the capabilities needed to do a particular job.
7. Containing questions designed to elicit information about job applicants, the ___________may be structured or unstructured.
8. Progressive companies provide their employees with ______________ to develop their skills and improve their performance.
9. Generally done once or twice a year, a(n)____________________ is an opportunity to let employees know how well they are doing on the job.
10. When usingthe _________________a manager might indicate how often she sees a store clerk greet customers with a smile.
11. Pay and benefits make up a large part of the _______________ employees receive from an organization in exchange for work.
12. The_____________ system at an ad agency might give employees a bonus in years when the company is profitable.
13. The ______________gives workers shares in the ownership of the company in addition to their pay.
14. An employer accused of ___________________ is likely to have fired an employee without just cause.
15. Companies that lose low-performing employees are said to have__________________.