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Homework answers / question archive / 1)The structured communication within the organization directly related to achieving the organization’s work goals is called:   A sales presentation made to a prospective customer is most properly classified as   All of the following are the purposes of communication except:   What component make up the filter (our brain)?   Business communication takes place in these contexts:   Choose the term that does not summarize a step in the communication process   The first complete cycle of the communication process ends with:   Which of the following is most correct?   Study of the communication process reveals certain basic truths, namely:   In adapting writing to a group compromised of high school graduates, college graduates, and PhDs, one should write for the:   Choose the most specific of the following wordings:   Choose the strongest of the following words   An abstract noun that is derived from a verb is called a(n):           Choose the sentence that conforms best to clear writing principles   Choose the wording which has the strongest verb construction   Which of these sentences gives the most strength to the content?   The average sentence length found in the readability studies to be best for communication with the middle level of adult readers is about:   Of the following wordings, which is not in correct idiom?   Choose the sentence that does not contain a cluttering phrase   The use of negative words   Which of the following sentences covers its contents in the most roundabout way?   Which of these sentences best meets the requirements of good business writing?   Which of these sentences best meets the requirements of clear and interesting writing?   Which of the following sentences is constructed most illogically?   A paragraph should:   The average length of a paragraph should be:   The topic sentence of a paragraph:         Choose the wording that is not in the form of the “old language of business”   Choose the best choice of words for the beginning of a routine business letter    Which is the best example of you-viewpoint writing in these sentences?   Choose the sentence that does the best job of telling bad news   Choose the sentence LEAST likely to produce a lecturing impression in the mind of a retail executive   Which of the following is not an emphasis technique?   Which of these positions in a letter would give the greatest emphasis?   Choose the one best means of achieving coherence in a letter   Violations of unity in sentence constructions are usually caused by:   Choose the incorrect forms of possessiveness

1)The structured communication within the organization directly related to achieving the organization’s work goals is called:   A sales presentation made to a prospective customer is most properly classified as   All of the following are the purposes of communication except:   What component make up the filter (our brain)?   Business communication takes place in these contexts:   Choose the term that does not summarize a step in the communication process   The first complete cycle of the communication process ends with:   Which of the following is most correct?   Study of the communication process reveals certain basic truths, namely:   In adapting writing to a group compromised of high school graduates, college graduates, and PhDs, one should write for the:   Choose the most specific of the following wordings:   Choose the strongest of the following words   An abstract noun that is derived from a verb is called a(n):           Choose the sentence that conforms best to clear writing principles   Choose the wording which has the strongest verb construction   Which of these sentences gives the most strength to the content?   The average sentence length found in the readability studies to be best for communication with the middle level of adult readers is about:   Of the following wordings, which is not in correct idiom?   Choose the sentence that does not contain a cluttering phrase   The use of negative words   Which of the following sentences covers its contents in the most roundabout way?   Which of these sentences best meets the requirements of good business writing?   Which of these sentences best meets the requirements of clear and interesting writing?   Which of the following sentences is constructed most illogically?   A paragraph should:   The average length of a paragraph should be:   The topic sentence of a paragraph:         Choose the wording that is not in the form of the “old language of business”   Choose the best choice of words for the beginning of a routine business letter    Which is the best example of you-viewpoint writing in these sentences?   Choose the sentence that does the best job of telling bad news   Choose the sentence LEAST likely to produce a lecturing impression in the mind of a retail executive   Which of the following is not an emphasis technique?   Which of these positions in a letter would give the greatest emphasis?   Choose the one best means of achieving coherence in a letter   Violations of unity in sentence constructions are usually caused by:   Choose the incorrect forms of possessiveness

Business

1)The structured communication within the organization directly related to achieving the organization’s work goals is called:

 

  1. A sales presentation made to a prospective customer is most properly classified as

 

  1. All of the following are the purposes of communication except:

 

  1. What component make up the filter (our brain)?

 

  1. Business communication takes place in these contexts:

 

  1. Choose the term that does not summarize a step in the communication process

 

  1. The first complete cycle of the communication process ends with:

 

  1. Which of the following is most correct?

 

  1. Study of the communication process reveals certain basic truths, namely:

 

  1. In adapting writing to a group compromised of high school graduates, college graduates, and PhDs, one should write for the:

 

  1. Choose the most specific of the following wordings:

 

  1. Choose the strongest of the following words

 

  1. An abstract noun that is derived from a verb is called a(n):

 

 

 

 

 

  1. Choose the sentence that conforms best to clear writing principles

 

  1. Choose the wording which has the strongest verb construction

 

  1. Which of these sentences gives the most strength to the content?

 

  1. The average sentence length found in the readability studies to be best for communication with the middle level of adult readers is about:

 

  1. Of the following wordings, which is not in correct idiom?

 

  1. Choose the sentence that does not contain a cluttering phrase

 

  1. The use of negative words

 

  1. Which of the following sentences covers its contents in the most roundabout way?

 

  1. Which of these sentences best meets the requirements of good business writing?

 

  1. Which of these sentences best meets the requirements of clear and interesting writing?

 

  1. Which of the following sentences is constructed most illogically?

 

  1. A paragraph should:

 

  1. The average length of a paragraph should be:

 

  1. The topic sentence of a paragraph:

 

 

 

 

  1. Choose the wording that is not in the form of the “old language of business”

 

  1. Choose the best choice of words for the beginning of a routine business letter

 

  1.  Which is the best example of you-viewpoint writing in these sentences?

 

  1. Choose the sentence that does the best job of telling bad news

 

  1. Choose the sentence LEAST likely to produce a lecturing impression in the mind of a retail executive

 

  1. Which of the following is not an emphasis technique?

 

  1. Which of these positions in a letter would give the greatest emphasis?

 

  1. Choose the one best means of achieving coherence in a letter

 

  1. Violations of unity in sentence constructions are usually caused by:

 

  1. Choose the incorrect forms of possessiveness.

 

  1. Which of the following sentences is correctly written?

 

  1. Choose the most correct of these sentences

 

  1. Choose the wording that most correctly completes this sentence. “Our goals are to increase sales and …”

 

 

 

 

 

  1. The cost of the equipment in both departments

 

  1. We extend our thanks for

 

  1. Frye, Bixby, and Jones, Inc.

 

  1. Either Jeff or Sarah regularly

 

  1. Employees are often insured by fidelity bonds who handle money

 

  1. He expected me to immediately write a check for the full amount

 

  1. New equipment has already been ordered for the IT department

 

  1. Let us proceed on to the necessary and essential changes proposed for our bylaws

 

  1. In the morning Mrs. Stein unlocks the office; in the evening the office is locked by Mr. Stein

 

  1. Very few managers are able to compose letters accurately, concisely, and with efficiency

 

 

 

 

Test 2

  1. Which of the following is not a source for developing a network of contacts for use in a job search?

 

 

  1. Which of the following would not be part of the conventional content headings in a resume?

 

 

  1. The resume of one seeking his or her first full time job after graduation should stress:

 

 

  1. The resume format that emphasized skills learned from various part-time jobs, involvement in student organizations, or class projects is the:

 

 

  1. Which of the following probably should NOT be included in the content areas on a functional resume?

 

 

  1. Choose the statement that is NOT good advice for a job applicant preparing for an interview:

 

 

  1. A memo requesting work-related information from another colleague should be written:

 

 

  1. Which of the following is most likely to be required in a memo?

 

 

  1. A memo answering favorably a memo requesting information should begin with:

 

 

 

 

  1. The three classifications of business reports are:

 

 

  1. In the process of writing a business report, the first phase is to identify and understand the problem, put the problem in writing, and then to __________.

 

 

  1. Phase 3 of the report writing process involves:

 

 

  1. All of the following are benefits of outlining except:

 

 

  1. Possible explanations or solutions to a problem are called:

 

 

  1. The __________ factor type compares two or more entities in a set of criteria

 

 

  1. In determining the factors in a problem choosing the best spreadsheet for financial  analysis, the investigator selected such topics as ease of use, features, cost, and MS Windows compatibility. He/She was determining this problem by which of the basic factor types?

 

 

  1. In determining the factors in a report analyzing why sales are declining in the western region, the researcher wanted to investigate economic conditions, the advertising campaign, and sales associates performance in the western region. Which factor type was the researcher using?

 

 

  1. Choose the best choice of division possibilities for a main heading of a report comparing three possible location sites for a new manufacturing plant.

 

 

  1. Choose the best choice of division possibilities for a main heading for a report on the progress of construction of a new manufacturing plant.

 

 

 

  1. Choose the heading that is not grammatically parallel with the others

 

 

  1. If your report is organized with the introduction coming first, followed by the facts, and ending with conclusion or recommendations, which report organization pattern is being described?

 

 

  1. Which one of the following sources is NOT one that would bring you directly to the research information you’re wanting?

 

 

  1. All of the following are direct sources of secondary research except:

 

 

  1. The pages preceding the text of a long, formal report are called:

 

 

  1. Choose the prefatory part that is the most useless in a formal report:

 

 

  1. I the letter of transmittal, the words transmitting the report should be placed:

 

 

  1. The __________ is a miniature version of the report

 

 

  1. A ____________ is the topic of the report we are investigating or researching

 

 

  1. Which of the following best defines the scope of a report?

 

 

  1. Which of the following is the best place for defining technical words and acronyms used in a report?

 

 

  1. In the report preview section of the introduction, the report writer:

 

 

  1. The three ways of writing a problem or purpose statement are:

 

 

  1. The contents of the appendix section of a report may be described best as:

 

 

  1. Which of the following statements is  concerning talking headings?

 

 

  1. Which of the following is a source of primary research?

 

 

  1. A finance major who worked his/her way through school as a part time office assistant should conceal this information in his/her search for a first job after graduation

 

 

 

  1. The emphasis you give to the parts of a resume you use right now would differ from those you would give 10 years from now.

 

 

 

 

  1. The STAR method of preparing for a behavioral interview is an important strategy to follow in preparing for job interviews in today’s business environment. STAR stands for school-task-action-reward.

 

 

 

  1. The functional format does not emphasize your skills.

 

 

 

  1. A behavioral interview evaluates such attributes as your communication, problem solving, and leadership skills.

 

 

 

  1. There are four basic types of memos: request, require, recommendation, and general information

 

 

 

  1.  A memo should be written in direct order and in active voice.

 

 

 

  1. As in letters, memos usually are signed with the writer’s full signature following an appropriate complimentary closing.

 

 

 

  1. An example of a problem statement in the form of an infinitive phrase is: “Absenteeism in the Millville Plant is increasing and management wants to know why.”

 

 

 

  1. When a report investigation requires that a problem be solved, it would be most appropriate to use hypotheses as a factor type.

 

 

 

  1. In the conventional method of outlining, the fourth division would be (a).

 

 

 

 

 

  1. It would be illogical to have an A caption under III of an outline without a B.

 

 

 

  1. The most important prefatory part of the report is the Executive Summary.

 

 

 

  1. The word scope in report terminology means the same as limitations.

 

 

 

  1. The report preview section contains a brief summary of the report’s findings.

 

 

 

  1. The Boolean operator AND is used to expand a search by adding variations to the basic search term.

 

 

 

  1. Google is the only search tool that covers the entire web.

 

 

 

  1. Secondary research is more expensive and elaborate that primary research

 

 

 

  1. A conclusion and summary are the same thing.

 

 

 

  1. Forward and backward-glancing sentences or paragraphs are excellent structural coherence techniques.

 

 

 

  1. The table of contents is really just a formal version of your report’s outline.

 

  1. A report on a company’s operations for the year is organized by departments. This is an appropriate form of constructing an outline on a place basis.

 

  1. A typical report written in direct order begins with summary, conclusions, and or recommendations.

 

 

 

Test 3

  1. A report writer plans to use a small (one quarter page) bar chart. She should place it:
  2. Which of the following graphic aids would be best for showing data on a company’s sales for the preceding 10 years? The illustration will show sales of each of the company’s three products as well as total sales:
  3. Choose the graphic aid which would be best to show 2013 sales by products (three) fo a national sales company’s seven districts.
  4. In constructing a title for your graphic aid, all five Ws should be included in the title?
  5. When is it necessary to show plus and minus variations from a central point of reference, the chart that should be used is the:
  6. The best place to begin dividing the area of a pie chart is at which of these positions?
  7. A continuous series of data showing weekly fluctuation in sales of a company is best shown in a:
  8. When information is well presented in a graphic, the information should  not be discussed in the report:
  9. When is it best to write a letter using the direct order or strategy?
  10. When is it best to use the indirect order or strategy when writing a letter?
  11. All of the following are ways of constructing questions in a routine inquiry letter except:
  12. When the objective of a letter will have neither very positive nor very negative effects on the reader, the direct approach generally is preferred.
  13. Choose the best choice of words for the beginning of a favorable response letter:
  14. Or the sake of conciseness, explanation material is best omitted in routine inquiry letters:
  15. Which of the following sentences forms the best beginning for a letter making a routine request for information about an advertised product:
  16. When generally explanation material that fits the entire letter is needed in a routine inquiry letter, usually it is best placed:
  17. The most appropriate ending for a routine inquiry letter is one that asks one of the questions you need answered:
  18. Which of these ending sentences is best for a routine inquiry letter?
  19. The best of these beginnings to a letter favorably answering a series of questions asked is:
  20. Which is the best opening to a favorable reply to an inquiry message asking permission to use the write as an employment reference?
  21. __favorable response letter answering six questions, five favorably but one unfavorably, the writer should:
  22. Because claim letters contain negative news, they are best written in the indirect order:
  23. The subject line o a claim letter should clearly identify the situation even though it concerns bad news.
  24. In an adjustment grant letter, which of the following sentences offers the best lead into the explanation of what went wrong?
  25. Which of the following would form the worst close for a message granting adjustment?
  26. Choose the best description of the opening of a letter refusing a request.
  27. The best strategy or diplomatically handling a refusal in a message is to explain first and then to refuse.
  28. Which of these sentences forms the best beginning of a letter refusing a request for free use of equipment for a charity?
  29. Choose the most appropriate ending of a letter refusing an important request.
  30. Which of the following is the best closing for a message refusing to participate as speaker on the program?
  31. Although a refusal is negative, it is possible to refuse without using a single negative word:
  32. Which of these subject line wordings is best for a letter refusing to make an adjustment?
  33. Choose the best of these beginnings to a letter refusing an adjustment on an electric mixer.
  34. Because your objective in a refusal letter is to refuse, the refusal deserves emphasis by spaced and position:
  35. In a refused adjustment letter, the best place to state the refusal is:
  36. In a message refusing a request because of company policy, the explanation needs only to state the company policy:
  37. Choose the sentence that most appropriately presents a reason supporting the refusal to a claim for adjustment:
  38. Choose the best of these opening sentences to a letter refusing a request for credit that accompanied an order for goods.
  39. In a letter refusing to grant credit, the best place to state the refusal would be:
  40. Choose the best of these sentences stating the refusal in a credit refusal letter:
  41. In a letter refusing credit to a bad moral risk, it is best to tell the reader directly why you are refusing.
  42. Choose the best of these sentences denying credit to a bad moral risk.
  43. A credit refusal message to one with a weak financial position can talk somewhat directly about the reason for refusal:
  44. Choose the best of the following sentences beginning a message refusing credit to a weak financial risk.
  45. A good way to end a credit refusal letter is to suggest that the reader buy for cash.
  46. A question form of beginning should be avoided in the persuasive request letter:
  47. Which of these beginnings is best for a persuasive request for cooperation in answering a questionnaire? The letter is directed to college professors and the questionnaire concerns academic freedom.
  48. Because of the need for objectivity, you-viewpoint adaptation is of little value in persuasive request letters.

 

 

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