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You are the IT manager for a Company
You are the IT manager for a Company. A large shipment of new computers has just arrived. You notice that the inventory is short one computer. The invoice, however, clearly states that all the computers ordered were shipped. You suspect that one of your employees has something to do with the missing computer. Which of the following actions would be most effective in dealing with the missing computer?
A.Send a letter to the computer distributor to document in writing that there was a problem with the shipment.
B.Call the employee into your office and ask him/her directly about the missing computer.
C.Rule out other explanations such as an error by the computer distributor.
D.Ask another employee who is a close friend to that employee to talk with him/her about the issue and to report back to you.
Expert Solution
The answer is C: Rule out other explanations such as an error by the computer distributor. You want to rule out all other possibilities before accusing an employee of theft. If you're wrong, there could be serious legal and ethical consequences.
A.Send a letter to the computer distributor to document in writing that there was a problem with the shipment. - This is a good first step, but it does not go far enough.
B.Call the employee into your office and ask him/her directly about the missing computer. - Every effort should be made to explain the error in other ways before accusing the employee.
D.Ask another employee who is a close friend to that employee to talk with him/her about the issue and to report back to you. - Once you rule out all other possibilities you should contact the human resources department at your company for assistance, not another employee, and most especially if they're a close friend.
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